Shaheen Collision Center

4.9 (323reviews)
100%
3901 S. Martin Luther King Blvd,  Lansing,  MI  48910

In operation 51 years.

Shaheen Collision Center is a full service auto body repair facility serving all makes and models working with all insurance companies. In business for over 50 years we are your premier collision repair shop in Mid-Michigan. We are also a GM approved Collision Repair Network Shop. • Our technicians are I-Car trained and certified • Our shop has achieved Gold status with I-Car • C8 Corvette Certified • Cadillac CT6 Certified • Subaru Certified • EV Certified Dealer

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Full Service Mechanical
  • Towing
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Cash
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.
Cadillac CT6
Corvette C8
GM Basic
GM Electric Vehicles
I-Car
Subaru

Reviews (323)

My Experience

Besides the difficulty with a back-ordered part, everything went beautifully .

Likely to Recommend

Repair Quality

Other than the interminable wait for the back-ordered dual tailpipe, all want well. Good work.

Customer Service

Jennifer was very helpful, even when I became frustrated.

Returned Clean

My Experience

This is my second time with Shaheen body repair and just as before I found the finished work to be excellent. The area of the repair looks as good, or better than original condition. Bravo Shaheen.

Likely to Recommend

Very and be with the whole experience. good customer service and a good repair.

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

We appreciate the fine workmanship in repairing our Blazer. It came back to us looking like new, inside & out.

Customer Service

Returned Clean

My Experience

Rebecca was exceptional person to check out with. Very knowledgable, very polished, very impressive, very personable, very helpful.

Likely to Recommend

I would recommend and to request Rebecca and paying/waiting for detail at completion.

Repair Quality

Rebecca at pick up was phenomenal to talk with. Extremely knowledgeable, helpful, thorough. EXCELLENT ambassador for Shaheen Collision, or Shaheen Cadillac or any business really. Phenomenal find.

Customer Service

Incoming was okay. Communication, okay. Wanted vehicle detailed while at shop, was talked out of it by intake person. Was disappointed to pick up and have the stellar wipe down described as reason to forego “$250 detail” really wasn’t as good as a detail.

Returned Clean

Likely to Recommend

They did a good job

Repair Quality

They did a great job at repairing my car. It looks fantastic.

Customer Service

They were professional and kept me informed.

Returned Clean

My Experience

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

They did a great job

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Everyone I dealt with was very friendly yet very professional. The quality of the work performed seems to be exceptional.

Customer Service

The same.

My Experience

Likely to Recommend

The office was very efficient and complete. The workmanship was superb.

Repair Quality

Great job!

Customer Service

Customer services was friendly, through, and timely. They kept me informed of the progress being made.

Likely to Recommend

Repair Quality

Customer Service

I would use 20 if the scale went that high. Jesica did an outstanding job of keeping me informed during the repair process

Returned Clean

Likely to Recommend

Repair Quality

Quality of repair is excellent.

Customer Service

Customer service provided by Jessica Heyden was EXCEPTIONAL!!!! The status report emails were very appreciated and her pleasant demeanor and attentive service is refreshing and seldom seen.

Returned Clean

My Experience

The staff communicated well and made the whole process hassle free.

Likely to Recommend

Repair Quality

Customer Service

My Experience

Likely to Recommend

Repair Quality

Very good work.

Customer Service

Friendly, helpful. Of special note is Tom (manager), who went above and beyond to make things right.

Returned Clean

My Experience

Highly recommend to anyone, great bdy work, estimates and ppr work was done thoroughly, very professional

Likely to Recommend

Very professional and great work.

Repair Quality

Truck looks like new

Customer Service

Very professional and knowledgeable

Likely to Recommend

Repair Quality

Slightly different color or nose and rear.

Customer Service

Communication could have been better. Due to lack of communication was without rental for a few days.

Returned Clean

Likely to Recommend

10 out of 10, would recommend

Repair Quality

Great job!! Fast and Friendly

Customer Service

Great! Kind and Friendly

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Great customer service.

Repair Quality

Customer Service

Excellent customer service!