Shaheen Collision Center
In operation 51 years.
Shaheen Collision Center is a full service auto body repair facility serving all makes and models working with all insurance companies. In business for over 50 years we are your premier collision repair shop in Mid-Michigan. We are also a GM approved Collision Repair Network Shop. • Our technicians are I-Car trained and certified • Our shop has achieved Gold status with I-Car • C8 Corvette Certified • Cadillac CT6 Certified • Subaru Certified • EV Certified Dealer
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Full Service Mechanical
- Towing
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Cash
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 8:00 am - 5:00 pm |
| Tue | 8:00 am - 5:00 pm |
| Wed | 8:00 am - 5:00 pm |
| Thu | 8:00 am - 5:00 pm |
| Fri | 8:00 am - 5:00 pm |
| Sat | Closed |
Service Quality
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Quality of repair is excellent.
Customer Service - 5.0/5.0 -
Customer service provided by Jessica Heyden was EXCEPTIONAL!!!! The status report emails were very appreciated and her pleasant demeanor and attentive service is refreshing and seldom seen.
Returned Clean
My Experience - 5.0/5.0 -
The staff communicated well and made the whole process hassle free.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Very good work.
Customer Service - 5.0/5.0 -
Friendly, helpful. Of special note is Tom (manager), who went above and beyond to make things right.
Returned Clean
My Experience - 5.0/5.0 -
Highly recommend to anyone, great bdy work, estimates and ppr work was done thoroughly, very professional
Likely to Recommend - 4.5/5.0 -
Very professional and great work.
Repair Quality - 4.5/5.0 -
Truck looks like new
Customer Service - 4.5/5.0 -
Very professional and knowledgeable
Likely to Recommend - 4.0/5.0
Repair Quality - 4.5/5.0 -
Slightly different color or nose and rear.
Customer Service - 4.0/5.0 -
Communication could have been better. Due to lack of communication was without rental for a few days.
Returned Clean
Likely to Recommend - 5.0/5.0 -
10 out of 10, would recommend
Repair Quality - 5.0/5.0 -
Great job!! Fast and Friendly
Customer Service - 5.0/5.0 -
Great! Kind and Friendly
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0 -
Great customer service.
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Excellent customer service!
My Experience - 5.0/5.0 -
I was really impressed with the quality of the repair, and I’m really happy with the result. I just wanted to mention that the lack of updates during the process was really tough, since I didn’t have a rental and was borrowing cars. If there’s a way to improve communication going forward, I’d really appreciate it, thank you again.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
They did great work on my truck, I loved how they kept in touch and telling us the progress. It was done on time with no issues . They also cleaned the interior which is above and beyond what we expected
Customer Service - 5.0/5.0 -
Excellent communication
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
The collision center was extremely helpful. Rebecca constantly kept me updated with what was going on with the repairs and how far along in the process they were.
Customer Service - 5.0/5.0 -
Rebecca was in constant touch with me on how things were going.
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Everyone is so nice and helpful. Bonus: Car comes back SO clean. Love that. Thank you!
Customer Service - 5.0/5.0
Returned Clean
My Experience - 0.0/5.0 -
Daughter says there's a "rattle" in the steering when going highway speeds, noticed on way home from Shaheen. Told her to call you as you were closed by the time we got home. Haven't spoken to her yet to see if she did. Everyone we encountered was exceptionally professional, polite, assistive, and friendly. Would for sure recommend (after I see what happens with the rattle of course)!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0 -
Going strictly by my experience I would highly recommend to anyone
Repair Quality - 5.0/5.0 -
Customer Service was great!! Updates were made to keep inform every step of the way. The ride to the rental car office came in handy!!! Having the ability to leave rental and have your office handle again came in handy!! Very satisfied with my experience!!! My car looks great!!
Customer Service - 5.0/5.0 -
Top tier from start to finish
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Girls at the collision were great ..Great customer service jessica that was in charge of my repairs kept me up on the progress of my vehicle being done great job
Customer Service - 5.0/5.0 -
Girls at the collision were great ..Great customer service jessica that was in charge of my repairs kept me up on the progress of my vehicle being done great job