Shaheen Collision Center

Likely to Recommend - 5.0/5.0 -

Excellent work

Repair Quality - 5.0/5.0 -

My car came back amazing. I am very pleased with the work that was done.

Customer Service - 5.0/5.0 -

They were very helpful

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Very Good. 10

Customer Service - 5.0/5.0 -

Very satisfied

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Our car looked brand new

Customer Service - 5.0/5.0 -

All personnel we dealt with were friendly and professional

My Experience - 5.0/5.0 -

I was pleased w/ the exemplary customer service by all.

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

My Experience - 5.0/5.0 -

Car looks great! Also, clean and smells just like new! Thanks!

Likely to Recommend - 3.5/5.0 -

On the whole I’m happy. The process was somewhat frustrating but that’s to be expected

Repair Quality - 5.0/5.0 -

Quite nice; my car looks great

Customer Service - 3.5/5.0 -

Everyone I talked to was great; the only reason I give it a 7 instead of 10 is that I had to call for status updates

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

thay did a grat job

Customer Service - 5.0/5.0 -

grat

My Experience - 5.0/5.0

My Experience - 5.0/5.0 -

I loved getting the periodic email updates!

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

My car looks amazing!

Customer Service - 5.0/5.0 -

Friendly staff

My Experience - 5.0/5.0 -

The entire team was pleasant, professional, and very communicative through the entire process. If I am unfortunate to need insurance work again, I will not hesitate to return. Very well done!

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

The entire team was a pleasure to work with. The repair was done well and performed quickly.

Customer Service - 5.0/5.0 -

I think it was Rebecka that was my point of contact and she was simply super.

My Experience - 5.0/5.0

Likely to Recommend - 3.5/5.0

Repair Quality - 4.5/5.0

Customer Service - 4.5/5.0

My Experience - 5.0/5.0

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Car looks great!

Customer Service - 5.0/5.0 -

Great communication, especially from Colleen and Latisha. They were able to provide us with updates, as we were on a time crunch.

Likely to Recommend - 5.0/5.0 -

Just wish inside was cleaned better now we have to take time and try to get all the dust out of the seats

Repair Quality - 4.5/5.0 -

Repair looks good. I noticed a few marks on car that were not there when i took it in though.

Customer Service - 4.5/5.0 -

It was great besides no communication on when to bring it in. The AAA agent told me after they asked if i heard anything. i did not receive a call to pick up either had to see in email it was done.

Likely to Recommend - 5.0/5.0

Repair Quality - 4.0/5.0 -

only the delay was frustrating, but the support made up for it, plus they did and excellent job, both collision and dealership

Customer Service - 5.0/5.0 -

great support and sense of caring

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Looks good!

Customer Service - 5.0/5.0 -

Friendly and knowledgeable!

My Experience - 5.0/5.0 -

I appreciate the great customer service I received from this location from dropping the car off to picking it up. The repairs look great and was done timely to get my be back to me. Thanks to everyone involved!

Likely to Recommend - 2.5/5.0 -

The car floor was vacuumed. There was a noticeable layer of dust on the dashboard.

Repair Quality - 5.0/5.0

Customer Service - 4.5/5.0