Shaheen Collision Center
In operation 51 years.
Shaheen Collision Center is a full service auto body repair facility serving all makes and models working with all insurance companies. In business for over 50 years we are your premier collision repair shop in Mid-Michigan. We are also a GM approved Collision Repair Network Shop. • Our technicians are I-Car trained and certified • Our shop has achieved Gold status with I-Car • C8 Corvette Certified • Cadillac CT6 Certified • Subaru Certified • EV Certified Dealer
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Full Service Mechanical
- Towing
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Cash
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 8:00 am - 5:00 pm |
| Tue | 8:00 am - 5:00 pm |
| Wed | 8:00 am - 5:00 pm |
| Thu | 8:00 am - 5:00 pm |
| Fri | 8:00 am - 5:00 pm |
| Sat | Closed |
Likely to Recommend - 2.5/5.0 -
The car floor was vacuumed. There was a noticeable layer of dust on the dashboard.
Repair Quality - 5.0/5.0
Customer Service - 4.5/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Great communication, treated me like a valued customer, friendly, work was excellent
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 2.5/5.0
Repair Quality - 5.0/5.0 -
They did a great job fixing the car but the time it took waiting on parts was way too long. It took over 3 weeks and that is not doable for most people to not have a car. Can parts be ordered before you bring the vehicle in to cut down on the time folks do not have transportation.
Customer Service - 4.0/5.0 -
They were nice when I was there. They said they would call with updates but that did not happen. I had to call after two weeks.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
The office staff is great and scheduling the repair expedited the whole process. The parts were onhand before the appointment.
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Car looks great. Thank you for completing the repair in just 2.5 weeks. Really liked that the car was clean and ready to go and that I was able to leave the Enterprise car and keys at Shaheen. Very nice lady who checked me out (don't remember her name but has only worked there about 6 weeks). Thanks again! Hitting 2 deer in 6 months--hopefully never again!
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
The car looks great! Thank you for a job well done!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0 -
Would recommend your service
Repair Quality - 5.0/5.0 -
Great job done agreed of time, very pleased.
Customer Service - 5.0/5.0 -
Friendly customer service
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0 -
Had some communication issues when car was ready. Otherwise, wonderful!!!
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
I was impressed with Tom's coordination efforts at body Shop. Detailing was excellent.
Likely to Recommend - 5.0/5.0 -
Tom and body wree great.
Repair Quality - 5.0/5.0 -
Tom did a great job coordinating project. Body work was excellent.
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Very satisfied with the outcome. I know it wasn't your fault it took so long to get all the parts necessary.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 3.5/5.0
Repair Quality - 5.0/5.0 -
There was some scratches on the tailgate but the nice gentleman that helped was able to buff them out! I really appreciated that he took the time to do that!
Customer Service - 4.0/5.0 -
I don’t know if this is the correct section for this, but the communication was non existent. I was told 7-10 business days, which is fine, but on the 10th business day I called and they said it would be another week. Again, no problem, but no one ever let me know. If it’s going to be longer than what you think, I recommend a quick call or text saying it’s taking longer than expected.
Likely to Recommend - 5.0/5.0 -
CAR LOOKS GREAT AND APPRECIATED THE EMAIL UPDATES