Shearer Autobody
In operation 96 years, 31 years at this location.
Shearer Automotive has been in business since 1929. Three generations of Shearers have built an outstanding reputation in the Vermont automotive community.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Full Service Mechanical
- Towing
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- On-Site Car Rental
- American Express
- Discover Card
- MasterCard
- Visa
- Cash
- Check
- Debit Card
- Spanish
| Sun | Closed |
| Mon | 7:30 am - 5:00 pm |
| Tue | 7:30 am - 5:00 pm |
| Wed | 7:30 am - 5:00 pm |
| Thu | 7:30 am - 5:00 pm |
| Fri | 7:30 am - 5:00 pm |
| Sat | Closed |
Service Quality
Likely to Recommend - 3.5/5.0
Repair Quality - 3.0/5.0 -
The replaced door is great and the car came back very clean inside as well. My only issue is that my front motion camera is now very, very sensitive. Something happened to it during the fix. I left a voicemail with Shearer to talk about this and y'all never called me back. That's a bad look and is the reason for the mediocre rating.
Customer Service - 3.0/5.0 -
Folks were nice and communicative. Just a mediocre score from the no call back.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Very happy with the quality of the repair.
Customer Service - 5.0/5.0 -
Friendly and helpful.
Returned Clean
My Experience - 5.0/5.0
Likely to Recommend - 3.0/5.0
Repair Quality - 3.5/5.0 -
I was without my car for almost 6 weeks. If you could shorten the repair times, I’d appreciate it. Alternatively, let customers know what the typical repair timeline is.
Customer Service - 3.5/5.0 -
I’d appreciate better communication about repair timelines as well as the status of repairs. It was radio silence until i called to check on the status of the repairs and, by then, it was only a few days from being completed.
Likely to Recommend - 5.0/5.0 -
Very nice job!
Repair Quality - 5.0/5.0 -
Better the second time!
Customer Service - 5.0/5.0 -
It was better the second time it was not your fault!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 3.5/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 2.5/5.0
Repair Quality - 2.5/5.0 -
No or hardly any communication on status of vehicle - took three weeks to get a minor think repaired
Customer Service - 2.5/5.0
My Experience - 5.0/5.0 -
Great as always
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
It was everything‘s great easy wonderful
Customer Service - 5.0/5.0 -
Wonderful
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0 -
I have already recommended them to several folks.
Repair Quality - 5.0/5.0 -
Dave and his staff are awesome to work with!! They are quick and efficient. My car looked brand new.
Customer Service - 5.0/5.0 -
They kept me updated in a timely manner & took time to explain things.
Likely to Recommend - 4.5/5.0 -
Absolutely
Repair Quality - 4.5/5.0 -
The work was great. The communication and expectations could have been better between insurance and Shearer. I could not be happier with the service and actual product. Thank you for taking care of my car so well.