Shottenkirk, Inc.

199reviews
Highway 61 W PO BOX 218,  Fort Madison,  IA  52627

In operation 44 years.

Shottenkirk Collision Center has over 75 years combined experience. Our collision center is known for its expertise, honesty, and stellar service. Here at Shottenkirk Collision Center, we have a team of certified professionals committed to delivering superior quality and service to all of our customers. We place customer needs and safety at the highest level. Combined with exceptional skill and auto repair knowledge we use the latest in advanced technology and techniques to insure that your vehicle comes back to you looking like new. We are I-car Gold, I-car steel and aluminum certified and General Motors Certified repair facility.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Full Service Mechanical
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Cash
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:00 pm
Tue 7:30 am - 5:00 pm
Wed 7:30 am - 5:00 pm
Thu 7:30 am - 5:00 pm
Fri 7:30 am - 5:00 pm
Sat Closed
* Holiday hours may differ.

Reviews (199)

Likely to Recommend

Other than the one spot, I thought they did a really good job. I was just disappointed that it took longer than I was first told and I had to be the one that would call for updates. Also, since this was an insurance claim, as the repairs were taking longer than expected it would have been nice to have been offered a loaner until this car was done.

Repair Quality

Need to follow up on a spot on the hatch door

Customer Service

Staff was friendly. Just wish that I was called regarding updates rather then me having to call.

Likely to Recommend

Maybe not sure

Repair Quality

My truck looks great but they to train there help when they told 3 days most 4 days I dropped truck off 9AM Monday 13 Feb,said would be ready Friday but that didnt happen i finally went to see head manager he helped I got my truck March 3 cost me over 200.00 for rental so not happy

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Repair Quality

Door doesn’t seal, air comes through, front fender is rubbing tire after fender was replaced, auto door lock doesn’t work after door was replaced.

Customer Service

Auto door lock does not work after door was replaced. Door that was replaced is not sealed anymore and lets air through. Mudflap is rubbing on the tire after front fender replaced.

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Repair Quality

Thanks a bunch

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Shottenkirk took extremely good care of us considering the freezing temps broke the windshield while in the shop and it was replaced without charging us extra.

Repair Quality

Seamless repair, incredibly well done.

Customer Service

Always kind and kept me up-to-date with my vehicle.

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Repair Quality

Customer Service

Come and picked up the car and brought it back when finished.

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Repair Quality

Repairs were already pushed back from November 14th to December 5th, and when it finally came time to drop off my vehicle, it took two full weeks before work was even started on it. That's two weeks I could have used the car, as it was drivable, to get to and from work. I was told four times by service employees that my car would be done by X date, and each time those days came, I'd call to check, and the first three times, it hadn't even been touched yet. By the fourth time, I swear we were both annoyed with each other having to have that conversation again and again. At the end of it all... all I can really say is that at least the quality of the work looks good. You can't tell there was work done to it from the outside. There were some primer paint spots on the interior of the car, but thankfully they came off with just a wet wipe. So overall, I am mostly glad that the work was done decently. And I'm just glad to have my car back. But having to go two weeks without a vehicles for what I was told to expect to be a four day job left me feeling less than satisfied.

Customer Service

Customer Service was polite. The problem for me was more in the setting of expectations, as stated in the first page.

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Met expectations

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Thank you for fixing our pickup and cleaning it . I t was so nice getting it back looking like new.

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Repair Quality

They did an awesome job. My car looks brand new! Very happy with the results.

Customer Service

Everyone I dealt with was extremely professional and kind.

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