Shottenkirk, Inc.
In operation 44 years.
Shottenkirk Collision Center has over 75 years combined experience. Our collision center is known for its expertise, honesty, and stellar service. Here at Shottenkirk Collision Center, we have a team of certified professionals committed to delivering superior quality and service to all of our customers. We place customer needs and safety at the highest level. Combined with exceptional skill and auto repair knowledge we use the latest in advanced technology and techniques to insure that your vehicle comes back to you looking like new. We are I-car Gold, I-car steel and aluminum certified and General Motors Certified repair facility.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Full Service Mechanical
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Cash
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:00 pm |
| Tue | 7:30 am - 5:00 pm |
| Wed | 7:30 am - 5:00 pm |
| Thu | 7:30 am - 5:00 pm |
| Fri | 7:30 am - 5:00 pm |
| Sat | Closed |
Reviews (199)
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- Newest
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great service and work!
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Fantastic
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
We have trusted Shottenkirk for quite a few years with our vehicles. Purchasing, service and repairs have been completed to our satisfaction. Any issues that have surfaced have always been taken care of promptly. We trust the dealership to do the right thing for us.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Always great service and friendly staff. Thank you for everything.
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 4.5/5.0
Repair Quality - 5.0/5.0
Customer Service - 4.5/5.0
Returned Clean
Likely to Recommend - 2.5/5.0 -
Not sure if I would because of the nightmare my experience turned into.
Repair Quality - 2.5/5.0 -
I brought my car to you to fix after a wreck. Had to keep calling to find out when the parts were in. Was given 2 different depts. Then no one scheduled my car to get fixed. Your dept had Covid and someone left and then Becky was out for 2 weeks,I was calling Curt and he finally was able to realize the parts were there and got me so appointment. Due to shipping and needing some bolts there was a delay. Then they started to fix the car and found I needed another part. So ordered it and it was the wrong part. Then it was over a week to get the right part in. My car sat at the service department for a month. This was a nightmare and I was borrowing cars to drive because being a widow didn’t realize I needed to cover renting a car. This was totally frustrating because I had to keep calling and was given this department and then that department. I bought my car there and love the car. I know Someone who sat in the waiting room and had been there thinking his car was being fixed and they came in and after previously diagnoseing his car came in and said we can order the part because we found the problem. Another woman sat there and complained that they always bring your air filter in even when it looks good. I believe you need to improve on communication between departments and employees. I do realize they were behind on car repairs.
Customer Service - 2.5/5.0 -
Felt like I was hounding him to get my car fixed. Was frustrated that no one had scheduled me an appointment and it was an oversight and my parts were in and sitting there. Felt like he didn’t have enough time to get things figured out in a timely manner. He was polite and apologized. When Becky called to ask my mileage on the car she didn’t know my car had been up there for a month. She also was polite and apologized.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 4.0/5.0 -
The collision center did a great job and done quickly. Sue beach was very helpful when we came to pick it up.
Customer Service - 4.5/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great job and supper excellent service experience by Paula at he body shop service desk
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 4.0/5.0 -
The process was drug out, but not necessarily due the employees. I believe manpower changes, and covid were the reasons the work was strung out so long.
Customer Service - 4.5/5.0
Returned Clean
Likely to Recommend - 2.0/5.0 -
Wife chosed you. I wouldn't. Herd to many confrontation of missig parts. Rather of taken it to a dedicated body shop that doesn't sell automobiles.
Repair Quality - 1.5/5.0 -
No itemized list of each part replaced. How am I to know what's new? Besides nice paint job and some nice polished body work.
Customer Service - 4.5/5.0 -
Ģood communication between us and your shop person on the phone.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Thought they did an outstanding job