Sierra Motors

My Experience - 5.0/5.0 -

Brandon was amazing. He walked us through the entire process, even helped coordinate getting the car towed. Incredible customer service and the car looks fantastic.

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

My Experience - 5.0/5.0 -

When our new car go hit we thought that it would show the damaged even after it got fixed. But we we picked it up it was like a bran new car. Brandon was keeping us up on the progress. He is a very kind and listen to what we were concerned about. Thank you

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Like I said they should get 100+++

Customer Service - 5.0/5.0 -

We were so thankful on how fast they got the car done. They kept in contact with Thur text . Brandon calls us as well he is very kind, and he listens to us with our concern. Thank you so much for the great job he did on the damage it looked brand new. Thank you !! We feel they should get 100+++ for their customers services and the Job

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0 -

They even washed my car inside and out.

My Experience - 5.0/5.0 -

The car looked beautiful when I picked it up. Thanks everyone for a job well done.

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

My Experience - 5.0/5.0 -

They got all repairs done 5 days which was awesome. My car looks like new and much cleaner than when I brought it in. The team is super great, thank you all.

Likely to Recommend - 5.0/5.0 -

Sure would

Repair Quality - 5.0/5.0 -

Very

Customer Service - 5.0/5.0 -

They did an awesome job and all in five days

Likely to Recommend - 5.0/5.0 -

Right on Time and right on price.

Repair Quality - 5.0/5.0 -

Brandon did a wonderful job on our car.

Customer Service - 5.0/5.0 -

We are very satisfied with the repairs done. Brandon is very knowledgeable and helped us immensely.

Returned Clean

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

They did a great job and very nice staff

Customer Service - 5.0/5.0 -

They took care of me

Returned Clean

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Service and repairs were perfect.

Customer Service - 5.0/5.0 -

Absolutely perfect job! Brandon was wonderful and kept us informed along the way.

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

My Experience - 5.0/5.0 -

We recently had the privilege of working with Rick, your service representative, and we felt compelled to write and express our sincere gratitude for the exceptional care he extended to us throughout what was, admittedly, a difficult and costly repair process. Rick demonstrated a rare and commendable quality that is not easily found in today's service industry: the ability to combine thorough professional competence with genuine human warmth. He walked us through every detail of the repair with patience and clarity, and when our understanding fell short, he never once made us feel burdensome. He simply paused, recalibrated, and explained again with the same gracious attentiveness he had shown from the beginning. What distinguished Rick most profoundly was not merely his technical expertise, but the manner in which he made us feel. We did not feel like obligated customers fulfilling a transaction. We felt welcomed, valued, and cared for as people. That distinction, though perhaps difficult to quantify on a performance metric, is the very thing that transforms a service experience into a lasting memory. Rick is, without question, a genuine asset to your organization, and we trust that his character and conduct reflect the standard you hold dear. The only improvement we could imagine would have been a complimentary invoice. But even that aside, we leave this experience deeply grateful. With sincere appreciation, Hal and Christina

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

We recently had the privilege of working with Rick, your service representative, and we felt compelled to write and express our sincere gratitude for the exceptional care he extended to us throughout what was, admittedly, a difficult and costly repair process. Rick demonstrated a rare and commendable quality that is not easily found in today's service industry: the ability to combine thorough professional competence with genuine human warmth. He walked us through every detail of the repair with patience and clarity, and when our understanding fell short, he never once made us feel burdensome. He simply paused, recalibrated, and explained again with the same gracious attentiveness he had shown from the beginning. What distinguished Rick most profoundly was not merely his technical expertise, but the manner in which he made us feel. We did not feel like obligated customers fulfilling a transaction. We felt welcomed, valued, and cared for as people. That distinction, though perhaps difficult to quantify on a performance metric, is the very thing that transforms a service experience into a lasting memory. Rick is, without question, a genuine asset to your organization, and we trust that his character and conduct reflect the standard you hold dear. The only improvement we could imagine would have been a complimentary invoice. But even that aside, we leave this experience deeply grateful. With sincere appreciation, Hal and Christina

Customer Service - 5.0/5.0

Returned Clean

Likely to Recommend - 5.0/5.0 -

Only place I will take my truck.

Repair Quality - 5.0/5.0 -

I recently got my truck back from Sierra Motors after some paint work. Upon inspection, I noticed a few small paint imperfections in the repaired area, a film/residue over the truck, and a chip on the opposite side. I brought these concerns to their attention, and they were very responsive and assured me they would take care of everything without hesitation. At this point, the final quality of the repair is still to be determined, but I appreciate their willingness to address the issues and make things right. I’ll update my review once the corrective work is completed.

Customer Service - 5.0/5.0 -

Always great.

Returned Clean

My Experience - 5.0/5.0 -

Sierra motors body shop was professional and very nice to work with, truck looks amazing, looks brand new. From beggining to end sierra motors was great to work with.

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

My Experience - 5.0/5.0 -

Thank you Brandon for excellent service and care!! Brandon communicated very well and made this transaction very easy for us. Thanks!

Likely to Recommend - 5.0/5.0 -

We totally love sierra motors and always recommend to others

Repair Quality - 5.0/5.0 -

Brandon was so great! Wonderful communication and did a great job!

Customer Service - 5.0/5.0 -

Wonderful customer service we are very pleased

My Experience - 5.0/5.0 -

Helpful with pick up options. And are kind and friendly to their customers

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

My Experience - 5.0/5.0 -

Everything is great. Brandon & Jennifer were helpful during the entire process. I’m super happy. Thank you!!

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0 -

Everyone is and has always been great there at Sierra.

Returned Clean

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

My Experience - 0.0/5.0 -

Vehicle was not restored to original condition and I payed more than was quoted also vehicle was returned dirty

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0 -

Courteous and friendly.