Sierra Motors

4.9 (207reviews)
100%
18475 5th Ave,  Jamestown,  CA  95327
Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Full Service Mechanical
  • Automotive Glass Replacement
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Cash
  • Check
  • Debit Card
Languages
  • Spanish
Hours
Sun Closed
Mon 6:30 am - 4:00 pm
Tue 6:30 am - 4:00 pm
Wed 6:30 am - 4:00 pm
Thu 6:30 am - 4:00 pm
Fri 6:30 am - 4:00 pm
Sat Closed
* Holiday hours may differ.
I-Car

Reviews (207)

Customers say
Overall Customer Satisfaction
Customers consistently praise the shop for delivering high-quality repairs, with many noting their vehicles looked brand new upon pickup. The team receives strong commendations for exceptional customer service, described as compassionate, friendly, and professional. Proactive communication through texts and calls kept customers well-informed throughout the repair process, which was widely appreciated. Timeliness was frequently highlighted, with several customers noting their vehicles were completed ahead of schedule. A few customers, directly from their comments, noted areas for improvement including vehicles returned dirty, repairs not fully restoring original condition, minor paint imperfections, and delays due to parts issues causing added stress.
Select to learn more
"Service and repairs were perfect."
"The body shop did a perfect job of repairing my vehicle. The personnel were friendly and efficient in all ..." Read more
"... Sierra Motors after some paint work. Upon inspection, I noticed a few small paint imperfections in the repaired area, a filmresidue over the truck, and a chip on the ..." Read more
"Super fast turnaround and quality repair. They even washed my vehicle!"
"Vehicle was not restored to original condition and I payed more than was quoted also vehicle was ..." Read more
"Returned my car much earlier than expected."
"... being worked on and when they were done. In fact they were done a day ahead of time." Read more
"They got all repairs done 5 days which was awesome. My car looks like new and much cleaner than when ..." Read more
"Actually got the truck done early. But with problems."
"Sierra Motors always takes care of everything in a timely and complete way. The people in service are the best ..." Read more
"We were sent texts everyday letting us know that our car was being worked on and when they were done. In fact ..." Read more
"Fantastic communication, very impressed."
"The car was ready on time with great communication throughout the process"
"They did only if I called them"
"Excellent service from beginning to end! Appreciated the updates via text. We have always had excellent service over the last ..." Read more

My Experience

No comment for yall, my insurance could've handled it better

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Definitely recommend Sierra motors and that’s why when I got in the accident I required Sierra motives to make my repairs. Thank you.

Repair Quality

Brennan did an excellent job coordinating with the insurance company

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

My Experience

Brandon and his team did a wonderful job. My car looks like new.

Likely to Recommend

Repair Quality

Customer Service

My Experience

Likely to Recommend

Repair Quality

Great Job

Customer Service

10Satisfied, great job.

Returned Clean

My Experience

My Experience

Brandon and Jennifer were awesome to work with! Even though it took longer than expected to get the job done, Brandon kept me up to speed on the progress being made. Excellent customer service!!

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Customer Service

My Experience

Thank You! Would like to say how appreciative I am for allowing me the use of the loaner car. You all are amazing!!

My Experience

I was very pleased with the thorough Detail job your people did on my car. That was above and beyond my expectations. In my younger days I ran new and used car get ready departments in large dealerships. Your people did it right. Thank you.

My Experience

Brandon was amazing. He walked us through the entire process, even helped coordinate getting the car towed. Incredible customer service and the car looks fantastic.

Likely to Recommend

Repair Quality

Customer Service

My Experience

When our new car go hit we thought that it would show the damaged even after it got fixed. But we we picked it up it was like a bran new car. Brandon was keeping us up on the progress. He is a very kind and listen to what we were concerned about. Thank you

Likely to Recommend

Repair Quality

Like I said they should get 100+++

Customer Service

We were so thankful on how fast they got the car done. They kept in contact with Thur text . Brandon calls us as well he is very kind, and he listens to us with our concern. Thank you so much for the great job he did on the damage it looked brand new. Thank you !! We feel they should get 100+++ for their customers services and the Job

Likely to Recommend

Repair Quality

Customer Service

They even washed my car inside and out.

My Experience

The car looked beautiful when I picked it up. Thanks everyone for a job well done.

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Customer Service

My Experience

They got all repairs done 5 days which was awesome. My car looks like new and much cleaner than when I brought it in. The team is super great, thank you all.

Likely to Recommend

Sure would

Repair Quality

Very

Customer Service

They did an awesome job and all in five days

Likely to Recommend

Right on Time and right on price.

Repair Quality

Brandon did a wonderful job on our car.

Customer Service

We are very satisfied with the repairs done. Brandon is very knowledgeable and helped us immensely.

Returned Clean

Likely to Recommend

Repair Quality

They did a great job and very nice staff

Customer Service

They took care of me

Returned Clean