Sierra Motors

4.9 (204reviews)
100%
18475 5th Ave,  Jamestown,  CA  95327
Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Full Service Mechanical
  • Automotive Glass Replacement
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Cash
  • Check
  • Debit Card
Languages
  • Spanish
Hours
Sun Closed
Mon 6:30 am - 4:00 pm
Tue 6:30 am - 4:00 pm
Wed 6:30 am - 4:00 pm
Thu 6:30 am - 4:00 pm
Fri 6:30 am - 4:00 pm
Sat Closed
* Holiday hours may differ.
I-Car

Reviews (204)

Likely to Recommend

Repair Quality

Did A Real Nice Job

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

The Manager Clay was rude and unprofessional not only to me the customer but the insurance company as well. I asked to speak to someone above him and he said he was it would not provide me a number. I asked so you own this dealership and he said no the owner is not on site. I asked again to speak to them or have them contact me, He said no he was it and that’s all. The repairs on my care we done without prior approval from the insurance company for payment of the supplemental bill, my car was ready for 3 days and he would not allow me to pick up without payment from the insurance, then sarcastically said you can pick it up and pay the bill yourself, after telling the insurance company rudely well she can just stay in the rental car. I questioned why work was done before payment was approved and did not get an answer. I took my car here because I lease the vehicle there and I wanted to ensure good work but after the customer service I’m questioning even dealing with this dealership again. I wanted to be able to have a good relationship with a dealership that I would go back to for the next lease now I feel stuck and I don’t want to ever take my car back to this collision center

Likely to Recommend

Repair Quality

Clay and Angelia are always great to deal with!

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Did a amazing job on my truck

Customer Service

Awesome job on my truck

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Always

Repair Quality

Nice people that do great work..

Customer Service

Returned Clean

My Experience

They got part ordered right away and had it fixed in short order. Good job! 😊

Likely to Recommend

Repair Quality

Customer Service

Work was done fast and a great job

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

I have used them before and they are one of the best in the county

Repair Quality

Customer Service

They were very kind and efficient

Likely to Recommend

Repair Quality

New part so yes o body work needed

Customer Service

Great job all new and detailed car as well

Likely to Recommend

Repair Quality

Satisfied with what was done

Customer Service

They kept me informed of any issues they had and did the best thier ability to get my car ready and running.

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Great to work with

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Very expensive

Repair Quality

Customer Service

Body shop was great service department not so good

Returned Clean

Likely to Recommend

Repair Quality

Always satisfied with the excellent service at Sierra Motors. Your people know how to take care of customers. Clay was especially helpful!

Customer Service

Very satisfied!

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

They did a great job

My Experience

Repairs were done in a timely matter. Everything looks fantastic. I was pleasantly surprised that my car was vacuumed and wiped down in the inside, definitely an added bonus! Thank you.