Silverline Collision

5.0 (479reviews)
100%
952 State Hwy 31 W,  Chandler,  TX  75758

In operation 6 years.

Silverline Collision is I-CAR Gold Class®. Only 15% of collision repair shops achieve I-CAR Gold Class® status, the highest training level recognized in the industry. Silverline Collision is an advanced collision company that both understands and is equipped to properly repair todays modern vehicle. Our team offers a structured and positive repair process credited to our vast knowledge in navigating insurance claims, transparent communication and unprecedented dependability. Our objective is to take the burden and hardship of an unfortunate circumstance and make it our own. We will be your advocate to insure you are safely back on the road and pleased that you encountered Silverline Collision. Don't Guess. Choose Gold Class®.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Towing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.
I-Car

Reviews (479)

Customers say
Overall Customer Satisfaction
Customers consistently praise the shop for delivering outstanding repair quality, with many noting their vehicles looked brand new upon return. The team is widely recognized for professionalism, friendliness, and a genuine commitment to customer care. Communication throughout the repair process stands out as a major strength, with customers appreciating regular updates at every stage. Timeliness is generally well-regarded, with most delays attributed to back-ordered parts rather than shop performance. Several customers highlighted the added touch of vehicles being returned cleaned and detailed. A few customers noted opportunities to improve proactive communication and managing expectations around completion dates, as mentioned directly in their feedback.
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"... pleasure of working with Silverline after a wreck and they did an OUTSTANDING job. They were very communicative and thorough. When I arrived to pick my car up they ..." Read more
"... Collision did an outstanding job repairing my car. The quality of the work was excellent, and their customer service was truly top-notch. I highly recommend their services." Read more
"Professional, friendly, and convenient. I would highly recommend Silverline to anyone with the repair problem."
"... customer service and an exceptional job well done ! Car looks brand new like nothing ever happened! The receptionist was always on point friendly and ..." Read more
"My car appeared brand new as if the accident did not happen. Silverline did an excellent job of fixing my car"
"... questions I had. But I rarely needed to call, as they kept me informed about the status regularly. Couldnt ask for better customer service!" Read more
"I've never had a repair shop stay in good communication through the process. That was a perk of using Silverline. ..." Read more
"I knew all the particulars. What was ordered, when it was ordered, and went to expect completion."
"Not given a timeframe, however they were great at updating as parts arrived and were installed. Great communication. No complaints."
"Im updated every step of the repair"

Likely to Recommend

Repair Quality

I highly recommend Silver Line! They were very informative, kept me updated on the insurance and progress of my Tahoe being repaired. Not to mention their customer service skills is top notch!

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The body work looks amazing. Only have a few concerns my driver side headlight is aimed higher than my passenger side and the windshield is cracked on the side that y'all did the repairs on that the wreck was on the lower corner of the windshield is all cracked.

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I recommend anybody at the shop

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Great work thank you so much.

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Great ppl and they call once a week for update on car

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100% recommended!!!

Repair Quality

Thank you, Silver Collison!! For the fantastic work!!

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Returned Clean

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Office personal were great keeping me informed on progress of the repair The repair was great drives like new anybody as k where to get their car repaired I will definitely refer them to call thank call so much.

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Returned Clean

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Amazing!!!

Returned Clean

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Super friendly and respectful people!

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It took a little longer than expected. However, I understand that Silverline received an overwhelming amount of new clients.

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Very accommodating. Professional and courteous.

Returned Clean

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Great work

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Kept me informed on parts and repairs

Returned Clean

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Returned Clean

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