Simpson's Collision Repair & Auto Glass

5.0 (346reviews)
100%
401 Highway 72,  Killen,  AL  35645

Simpson's is a family owned and operated collision repair shop in Killen,AL and are a certified repair facility for Chrysler, GM, Hyundai, Nissan,and Ford.

Services
  • Insurance Company Assistance
  • Lifetime Warranty
  • Towing
  • Automotive Glass Replacement
  • Paintless Dent Repair
Payment Types
  • Discover Card
  • MasterCard
  • Visa
  • Cash
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.

Reviews (346)

Customers say
Overall Customer Satisfaction
Customers consistently praise the repair shop for exceptional service quality, with many highlighting the outstanding workmanship and attention to detail. The team receives high marks for excellent communication, providing regular updates throughout the repair process and keeping customers well-informed. Timeliness is a major strength, with repairs frequently completed ahead of schedule or exactly when promised. Customers appreciate the professional, friendly, and respectful treatment they receive, along with the added value of thorough vehicle cleaning. The shop has built strong customer loyalty, with many customers returning repeatedly and enthusiastically recommending the business to others.
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"I have never been treated with such respect. Answered all my questions and concerns. Every person ..." Read more
"... They are the only ones I ever take my vehicles to. They do a great job and my vehicle leaves looking brand new. They are friendly and take excellent care of their ..." Read more
"Outstanding job, they did in repairing my vehicle.! A+ Quality work."
"Great work and customer service the best!"
"Excellent quality of work. I feel I went to 2nd mile and trying to get the ..." Read more
"It was promised by Friday unless there were issues obtaining the replacement parts. But it was ready on Wednesday"
"Was finished faster then expected."
"It was ready exactly the time they said"
"Work was done in half the time quoted and they cleaned my car up too. Great work. Will ..." Read more
"My vehicle was actually ready sooner than I expected."
"Constant text and call updates"
"They did a fantastic job on repairing the car. They called often to keep me updated. Always friendly and professional."
"I was given updates on a regular basis and kept informed."

Likely to Recommend

Great work and service!!

Repair Quality

Excellent work and my vehicle looks like new!! Thank you!!

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Didn’t have to do without my vehicle, except for overnight. Pleased with the outcome.

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Beautiful repair job! Thank you!

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The cream of the crop!

Repair Quality

Great work done by great people!

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Could not be better!

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The people their where great

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Highly recommend them to everyone

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I was very satisfied with the job they did an how they respected me and seemed to do everything to take care of my needs and inform me of everything going on would definitely use them in the future

Customer Service

Very satisfied highly recommend them to anyone

Returned Clean

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Repair Quality

I have never been treated with such respect. Answered all my questions and concerns. Every person I came in contact with, the lady at front desk to the gentleman that looked at the damage on my car. I’m so sorry I’m bad with names but I will remember them always. They went above and beyond by cleaning my car on the inside too. My car looked like new inside and out. They gave me a preliminary cost and time it would take. I will trust them for any future repairs. Thank you, thank you.

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Highly recommend to others

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Great work and customer service the best!

Customer Service

Great!

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Repair Quality

Nice people. Service is great. Job well done.

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Repair Quality

The repairs to the front look great. I have always trusted and used Mark Simpson’s because of the quality and efficiency of work.

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Great service, as usual.

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My Experience

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Good job kept me informed well satisfied

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Returned Clean