Simpson's Collision Repair & Auto Glass

5.0 (352reviews)

100%

(256) 757-1110

401 Highway 72, Killen, AL 35645

100%

See Photos

401 Highway 72
Killen, AL 35645

Get Directions Website Email

Schedule an appointment at Simpson's Collision Repair & Auto Glass

Book Appointment

About Simpson's Collision Repair & Auto Glass

See Photos

401 Highway 72
Killen, AL 35645

Get Directions Website Email

Schedule an appointment at Simpson's Collision Repair & Auto Glass

Book Appointment

Simpson's is a family owned and operated collision repair shop in Killen,AL and are a certified repair facility for Chrysler, GM, Hyundai, Nissan,and Ford.

Services

Insurance Company Assistance
Lifetime Warranty
Towing
Automotive Glass Replacement
Paintless Dent Repair

Payment Types

Discover Card
MasterCard
Visa
Cash
Check
Debit Card

Languages

English

Hours

Sun	Closed
Mon	8:00 am - 5:00 pm
Tue	8:00 am - 5:00 pm
Wed	8:00 am - 5:00 pm
Thu	8:00 am - 5:00 pm
Fri	8:00 am - 5:00 pm
Sat	Closed

* Holiday hours may differ.

Call

Website

Reviews (352)

Sort By:
Newest
Rating

301 Customers Rated

5 Stars

82.1% Complete

(289)
4 Stars

2% Complete

(7)
3 Stars

0.3% Complete

(1)
2 Stars

0.6% Complete

(2)
1 Star

0% Complete

(0)
< 1 Star

0.6% Complete

(2)

Customers say

Overall Customer Satisfaction

Customers consistently praise the shop for its exceptional repair quality, with many noting their vehicles looked brand new upon return. The team is widely recognized for being friendly, professional, and respectful, creating a welcoming experience. Communication stands out as a key strength, with customers appreciating regular updates throughout the repair process. Timeliness is another highlight, as many repairs were completed ahead of schedule or exactly as promised. Customers also frequently mention the pleasant surprise of receiving a cleaned vehicle, inside and out. A few customers noted that part availability occasionally caused minor delays, and one customer mentioned a less-than-friendly front desk interaction, both shared directly from customer comments.

Select to learn more

Service Quality
Timeliness
Communication

"... Im bad with names but I will remember them always. They went above and beyond by cleaning my car on the inside too. My car looked like new inside ..." Read more

"... They are the only ones I ever take my vehicles to. They do a great job and my vehicle leaves looking brand new. They are friendly and take excellent care of their ..." Read more

"I was very satisfied with the job they did an how they respected me and seemed to do everything ..." Read more

"Excellent quality of work. I feel I went to 2nd mile and trying to get the insurance to pay for OEM parts ..." Read more

"Very professional and courteous. Repairs completed within the time frame I was told."

"Quick response to claim. Was able to get part and repair and my vehicle back in 24 hours"

"Was finished faster then expected."

"The first body shop Ive ever used that the vehicle was ready when they said it would be."

"My vehicle was ready before I expected!"

"Slightly after but i was still treated with respect and urgency. I am very satisfied with the results. ..." Read more

"Called every 2-3 days to give me status!"

"Constant text and call updates"

"They did a fantastic job on repairing the car. They called often to keep me updated. Always friendly and professional."

"I was given updates on a regular basis and kept informed."

Service Quality
Timeliness
Communication

Service Quality
Timeliness
Communication

"... Im bad with names but I will remember them always. They went above and beyond by cleaning my car on the inside too. My car looked like new inside ..." Read more

"... They are the only ones I ever take my vehicles to. They do a great job and my vehicle leaves looking brand new. They are friendly and take excellent care of their ..." Read more

"I was very satisfied with the job they did an how they respected me and seemed to do everything ..." Read more

"Excellent quality of work. I feel I went to 2nd mile and trying to get the insurance to pay for OEM parts ..." Read more

"Very professional and courteous. Repairs completed within the time frame I was told."

"Quick response to claim. Was able to get part and repair and my vehicle back in 24 hours"

"Was finished faster then expected."

"The first body shop Ive ever used that the vehicle was ready when they said it would be."

"My vehicle was ready before I expected!"

"Slightly after but i was still treated with respect and urgency. I am very satisfied with the results. ..." Read more

"Called every 2-3 days to give me status!"

"Constant text and call updates"

"They did a fantastic job on repairing the car. They called often to keep me updated. Always friendly and professional."

"I was given updates on a regular basis and kept informed."

Keith (Honda owner) reviewed 9/14/26

Have used them in the past, and we'll use them again in the future.

Excellent job and kept us informed.

Mark and Mason showed us the issue under the CRV.

James (Buick owner) reviewed 9/14/26

Velma (Volkswagen owner) reviewed 9/8/26

Looks Great 👍

Sandra (BMW owner) reviewed 9/3/26

Very pleased

Great customer service and quality work.

Great!

Gregory (Toyota owner) reviewed 9/3/26

Great Job

Very nice people run the shop

Jonna (GMC owner) reviewed 8/31/26

Michael (Lexus owner) reviewed 7/23/26

Great work and service!!

Excellent work and my vehicle looks like new!! Thank you!!

Phillis (Toyota owner) reviewed 7/20/26

Didn’t have to do without my vehicle, except for overnight. Pleased with the outcome.

Kerry (GMC owner) reviewed 7/20/26

Brandy (Honda owner) reviewed 6/26/26

Beautiful repair job! Thank you!

Kenneth (Volkswagen owner) reviewed 6/26/26

The cream of the crop!

Great work done by great people!

Could not be better!

Gwendolyn (Chevrolet owner) reviewed 6/11/26

The people their where great

Wanda (Buick owner) reviewed 6/11/26

Highly recommend them to everyone

I was very satisfied with the job they did an how they respected me and seemed to do everything to take care of my needs and inform me of everything going on would definitely use them in the future

Very satisfied highly recommend them to anyone

Robyn (Ford owner) reviewed 6/8/26

I have never been treated with such respect. Answered all my questions and concerns. Every person I came in contact with, the lady at front desk to the gentleman that looked at the damage on my car. I’m so sorry I’m bad with names but I will remember them always. They went above and beyond by cleaning my car on the inside too. My car looked like new inside and out. They gave me a preliminary cost and time it would take. I will trust them for any future repairs. Thank you, thank you.

Regina (Toyota owner) reviewed 6/1/26

Jeffery (Honda owner) reviewed 5/25/26

Ronnie (Toyota owner) reviewed 5/21/26

Luellen (Hyundai owner) reviewed 5/14/26

Anthony (Honda owner) reviewed 5/14/26

Highly recommend to others

Great work and customer service the best!

Great!

Tamara (Hyundai owner) reviewed 5/11/26

Nice people. Service is great. Job well done.

Top of reviews

Simpson's Collision Repair (Sh...

5.0 513 reviews
205 Cox Blvd
Sheffield, AL 35660
Simpson's Collision Repair (Fl...

4.7 1,268 reviews
2005 Helton Drive
Florence, AL 35630

Randall's Collision Center

4.9 184 reviews
504 Second Street
Muscle Shoals, Al 35661, AL 35661

view more shops in: Killen | 35645

Insurance deductibles are typically paid when picking up your vehicle. Check with your auto body repair shop before arriving to understand what payment types they accept.

Simpson's Collision Repair & Auto Glass

Schedule an appointment at Simpson's Collision Repair & Auto Glass

About Simpson's Collision Repair & Auto Glass

Schedule an appointment at Simpson's Collision Repair & Auto Glass

Reviews (352)

301 Customers Rated

Likely to Recommend - 5.0/5.0 -

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0 -

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0 -

Likely to Recommend - 5.0/5.0 -

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0 -

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0 -

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0 -

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0 -

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0 -

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0 -

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0 -

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0 -

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0