Simpson's Collision Repair & Auto Glass

5.0 (346reviews)

100%

(256) 757-1110

401 Highway 72, Killen, AL 35645

100%

See Photos

401 Highway 72
Killen, AL 35645

Get Directions Website Email

Schedule an appointment at Simpson's Collision Repair & Auto Glass

Book Appointment

About Simpson's Collision Repair & Auto Glass

See Photos

401 Highway 72
Killen, AL 35645

Get Directions Website Email

Schedule an appointment at Simpson's Collision Repair & Auto Glass

Book Appointment

Simpson's is a family owned and operated collision repair shop in Killen,AL and are a certified repair facility for Chrysler, GM, Hyundai, Nissan,and Ford.

Services

Insurance Company Assistance
Lifetime Warranty
Towing
Automotive Glass Replacement
Paintless Dent Repair

Payment Types

Discover Card
MasterCard
Visa
Cash
Check
Debit Card

Languages

English

Hours

Sun	Closed
Mon	8:00 am - 5:00 pm
Tue	8:00 am - 5:00 pm
Wed	8:00 am - 5:00 pm
Thu	8:00 am - 5:00 pm
Fri	8:00 am - 5:00 pm
Sat	Closed

* Holiday hours may differ.

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Website

Reviews (346)

Sort By:
Newest
Rating

296 Customers Rated

5 Stars

82.1% Complete

(284)
4 Stars

2% Complete

(7)
3 Stars

0.3% Complete

(1)
2 Stars

0.6% Complete

(2)
1 Star

0% Complete

(0)
< 1 Star

0.6% Complete

(2)

Customers say

Overall Customer Satisfaction

Customers consistently praise the exceptional quality of repairs, with many noting their vehicles looked brand new upon return. The team is widely recognized for being friendly, professional, and respectful, going above and beyond expectations. Timeliness is a strong highlight, with numerous customers reporting their vehicles were completed ahead of schedule. Regular updates throughout the repair process were appreciated by many customers, keeping them well-informed. Customers also frequently mentioned the pleasant surprise of receiving their vehicles cleaned inside and out. A few customers noted occasional delays due to parts availability and one mentioned a less-than-friendly front desk experience, as shared directly in their feedback.

Select to learn more

Service Quality
Timeliness
Communication

"... Im bad with names but I will remember them always. They went above and beyond by cleaning my car on the inside too. My car looked like new inside ..." Read more

"... They are the only ones I ever take my vehicles to. They do a great job and my vehicle leaves looking brand new. They are friendly and take excellent care of their ..." Read more

"Excellent quality of work. I feel I went to 2nd mile and trying to get the insurance to pay for OEM parts ..." Read more

"I was very satisfied with the job they did an how they respected me and seemed to do everything to take care of my needs and inform me of everything going on ..." Read more

"Great job fixing the car. Done faster than expected."

"Quick response to claim. Was able to get part and repair and my vehicle back in 24 hours"

"Was finished faster then expected."

"Simpsons did a great job and I was surprised on how fast they were able to turn the repair around."

"Slightly after but i was still treated with respect and urgency. I am very satisfied with the results. Even with ..." Read more

"My vehicle was ready before I expected!"

"Called every 2-3 days to give me status!"

"They did a fantastic job on repairing the car. They called often to keep me updated. Always friendly and professional."

"Constant text and call updates"

"I was very pleased with the way my car was repaired. Thanks also for cleaning it up inside and out. You ..." Read more

"I was given updates on a regular basis and kept informed."

Service Quality
Timeliness
Communication

Service Quality
Timeliness
Communication

"... Im bad with names but I will remember them always. They went above and beyond by cleaning my car on the inside too. My car looked like new inside ..." Read more

"... They are the only ones I ever take my vehicles to. They do a great job and my vehicle leaves looking brand new. They are friendly and take excellent care of their ..." Read more

"Excellent quality of work. I feel I went to 2nd mile and trying to get the insurance to pay for OEM parts ..." Read more

"I was very satisfied with the job they did an how they respected me and seemed to do everything to take care of my needs and inform me of everything going on ..." Read more

"Great job fixing the car. Done faster than expected."

"Quick response to claim. Was able to get part and repair and my vehicle back in 24 hours"

"Was finished faster then expected."

"Simpsons did a great job and I was surprised on how fast they were able to turn the repair around."

"Slightly after but i was still treated with respect and urgency. I am very satisfied with the results. Even with ..." Read more

"My vehicle was ready before I expected!"

"Called every 2-3 days to give me status!"

"They did a fantastic job on repairing the car. They called often to keep me updated. Always friendly and professional."

"Constant text and call updates"

"I was very pleased with the way my car was repaired. Thanks also for cleaning it up inside and out. You ..." Read more

"I was given updates on a regular basis and kept informed."

Michael (Lexus owner) reviewed 7/23/26

Great work and service!!

Excellent work and my vehicle looks like new!! Thank you!!

Phillis (Toyota owner) reviewed 7/20/26

Didn’t have to do without my vehicle, except for overnight. Pleased with the outcome.

Kerry (GMC owner) reviewed 7/20/26

Brandy (Honda owner) reviewed 6/26/26

Beautiful repair job! Thank you!

Kenneth (Volkswagen owner) reviewed 6/26/26

The cream of the crop!

Great work done by great people!

Could not be better!

Gwendolyn (Chevrolet owner) reviewed 6/11/26

The people their where great

Wanda (Buick owner) reviewed 6/11/26

Highly recommend them to everyone

I was very satisfied with the job they did an how they respected me and seemed to do everything to take care of my needs and inform me of everything going on would definitely use them in the future

Very satisfied highly recommend them to anyone

Robyn (Ford owner) reviewed 6/8/26

I have never been treated with such respect. Answered all my questions and concerns. Every person I came in contact with, the lady at front desk to the gentleman that looked at the damage on my car. I’m so sorry I’m bad with names but I will remember them always. They went above and beyond by cleaning my car on the inside too. My car looked like new inside and out. They gave me a preliminary cost and time it would take. I will trust them for any future repairs. Thank you, thank you.

Regina (Toyota owner) reviewed 6/1/26

Jeffery (Honda owner) reviewed 5/25/26

Ronnie (Toyota owner) reviewed 5/21/26

Luellen (Hyundai owner) reviewed 5/14/26

Anthony (Honda owner) reviewed 5/14/26

Highly recommend to others

Great work and customer service the best!

Great!

Tamara (Hyundai owner) reviewed 5/11/26

Nice people. Service is great. Job well done.

Mark (Toyota owner) reviewed 4/27/26

The repairs to the front look great. I have always trusted and used Mark Simpson’s because of the quality and efficiency of work.

Kenneth (Ford owner) reviewed 4/27/26

Robert (Honda owner) reviewed 4/23/26

Great service, as usual.

Mark (Jeep owner) reviewed 4/17/26

Vance (Chevrolet owner) reviewed 4/16/26

Timmy (Ford owner) reviewed 4/6/26

Good job kept me informed well satisfied

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view more shops in: Killen | 35645

There is no legal requirement that you obtain more than one collision repair estimate for your vehicle repairs.

Simpson's Collision Repair & Auto Glass

Schedule an appointment at Simpson's Collision Repair & Auto Glass

About Simpson's Collision Repair & Auto Glass

Schedule an appointment at Simpson's Collision Repair & Auto Glass

Reviews (346)

296 Customers Rated

Likely to Recommend - 5.0/5.0 -

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0 -

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0 -

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0 -

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0 -

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0 -

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0 -

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0 -