Simpson's Collision Repair (Florence)
In operation 34 years, 6 years at this location.
Johnny Simpson was influenced by his father, Gary Simpson, and grandfather, John Murphy Simpson. Growing up around this automobile repair industry is what spiked his interest at a young age in what would become his chosen profession. “I saw that it was a good business to be in”, Johnny Simpson said. Johnny went on to say, “When I was growing up, we always liked being at my grandfather's shop. My grandfather taught me that it was important to always keep a clean shop." Today Johnny's daughter Olivia works with her father in running the shop. She graduated from the University of North Alabama with a Business Administration degree. At Simpson's we strive to put your car in pre-loss condition return it looking like new. We are an i-Car Gold Class facility and have received OE certifications from GM, Ford, Honda, Nissan, Kia, Hyundai, and Acura.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Towing
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Cash
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 8:00 am - 5:00 pm |
| Tue | 8:00 am - 5:00 pm |
| Wed | 8:00 am - 5:00 pm |
| Thu | 8:00 am - 5:00 pm |
| Fri | 8:00 am - 5:00 pm |
| Sat | Closed |
Likely to Recommend - 4.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
This was my first experience with this company. Everyone was very courteous and helpful when answering my questions. My car looks as good sit was before someone backed into it. Thank you so much for taking care of it for me.
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 1.0/5.0
Repair Quality - 2.0/5.0
Customer Service - 3.0/5.0
Likely to Recommend - 3.5/5.0
Repair Quality - 2.5/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0 -
Most definitely I will
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Very helpful..very respectful
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
They did a great job on my car!
Customer Service - 5.0/5.0 -
Phillip answered all my questions and I was comfortable working with him.
Returned Clean
My Experience - 3.5/5.0
Likely to Recommend - 3.5/5.0
Repair Quality - 3.5/5.0
Customer Service - 3.5/5.0
Likely to Recommend - 4.0/5.0
Repair Quality - 4.0/5.0
Customer Service - 4.5/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 3.0/5.0
Repair Quality - 3.0/5.0
Customer Service - 3.5/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Everything thing was completed and the service was really good. Thank you for getting my car back quickly.
Customer Service - 5.0/5.0 -
Everything thing was completed and the service was really good. Thank you for getting my car back quickly.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great service and they are the best teams around. They know how to treat people.
Customer Service - 5.0/5.0 -
They know how to take them apart and put them back.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
The timing was perfect, the first day I walked into the office the staff was polite and each time I called for information they didn’t give me no hassle or very up front about the service they provided
Customer Service - 5.0/5.0 -
No complaints
Returned Clean
Likely to Recommend - 3.5/5.0 -
good overall just need to keep updated
Repair Quality - 3.5/5.0 -
Repair was good and they did in a fairly good time. Biggest complaint is with my car went in a median and mud was on the car. It seems like they did not remove the dirt from the accident.
Customer Service - 3.5/5.0 -
Workers were very respectful and answered questions best they could. They did confuse my car with another one time. Biggest issue was no communication of status. Any information was when we called only.