Simpson's Collision Repair (Florence)
In operation 34 years, 6 years at this location.
Johnny Simpson was influenced by his father, Gary Simpson, and grandfather, John Murphy Simpson. Growing up around this automobile repair industry is what spiked his interest at a young age in what would become his chosen profession. “I saw that it was a good business to be in”, Johnny Simpson said. Johnny went on to say, “When I was growing up, we always liked being at my grandfather's shop. My grandfather taught me that it was important to always keep a clean shop." Today Johnny's daughter Olivia works with her father in running the shop. She graduated from the University of North Alabama with a Business Administration degree. At Simpson's we strive to put your car in pre-loss condition return it looking like new. We are an i-Car Gold Class facility and have received OE certifications from GM, Ford, Honda, Nissan, Kia, Hyundai, and Acura.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Towing
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Cash
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 8:00 am - 5:00 pm |
| Tue | 8:00 am - 5:00 pm |
| Wed | 8:00 am - 5:00 pm |
| Thu | 8:00 am - 5:00 pm |
| Fri | 8:00 am - 5:00 pm |
| Sat | Closed |
Likely to Recommend - 3.5/5.0 -
good overall just need to keep updated
Repair Quality - 3.5/5.0 -
Repair was good and they did in a fairly good time. Biggest complaint is with my car went in a median and mud was on the car. It seems like they did not remove the dirt from the accident.
Customer Service - 3.5/5.0 -
Workers were very respectful and answered questions best they could. They did confuse my car with another one time. Biggest issue was no communication of status. Any information was when we called only.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
I have been using Simpson’s for my car bodywork for years. I’ve always been pleased with the work and paint match. Work was always completed in very reasonable time.
Customer Service - 5.0/5.0 -
All personnel were courteous and. Helpful.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
The dents can’t be located and the pair blended perfectly.
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 4.0/5.0 -
I feel they done a good job. I just really didn’t like the surprise extra charge at the end. And then come to find out it was something that could have probably been prevented.
Repair Quality - 3.5/5.0 -
Everyone was nice. However it took longer than I was told to fix my car. Also on the day of pick up I was told my car battery was having issues and I didn’t have issues before I dropped it off. He was nice and jumped me off but went straight to auto zone to go test the battery and sure enough it was shot changed the battery and noticed in broad daylight my driver overhead light was clicked on and you have to manually click it on and off and so I spend 150 more dollars to fix an error that could have been prevented. But already drove off the lot before I noticed it.
Customer Service - 4.5/5.0
Returned Clean
Likely to Recommend - 3.5/5.0
Repair Quality - 3.5/5.0 -
I had front end damage from a collision. The repairs, for the most part, are perfect. The issue is my car started overheating the day I got it out of the shop. The radiator fan sounds damaged. I took to back to the shop & was told nothing was wrong with it.
Customer Service - 3.5/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0 -
Waiting on a back ordered trim part, but I have my car and it is all repaired
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 3.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 2.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Well pleased
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0 -
The work seems to be great. The staff was very professional and helpful. The time period when the care would be completed was underestimated, but it still worked out for us.
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0 -
Good service, thank you
Customer Service - 5.0/5.0 -
Great service, nice people!
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
I’m grateful for the service given by the Simpsons staff. My truck looks completely new again. I imagined how hard it would be to match my unique truck color and the did an amazing job. The work was done quick and professionally. They even cleaned it up for me. Just all around greatness. Thanks.