Simpson's Collision Repair (Florence)
In operation 34 years, 6 years at this location.
Johnny Simpson was influenced by his father, Gary Simpson, and grandfather, John Murphy Simpson. Growing up around this automobile repair industry is what spiked his interest at a young age in what would become his chosen profession. “I saw that it was a good business to be in”, Johnny Simpson said. Johnny went on to say, “When I was growing up, we always liked being at my grandfather's shop. My grandfather taught me that it was important to always keep a clean shop." Today Johnny's daughter Olivia works with her father in running the shop. She graduated from the University of North Alabama with a Business Administration degree. At Simpson's we strive to put your car in pre-loss condition return it looking like new. We are an i-Car Gold Class facility and have received OE certifications from GM, Ford, Honda, Nissan, Kia, Hyundai, and Acura.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Towing
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Cash
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 8:00 am - 5:00 pm |
| Tue | 8:00 am - 5:00 pm |
| Wed | 8:00 am - 5:00 pm |
| Thu | 8:00 am - 5:00 pm |
| Fri | 8:00 am - 5:00 pm |
| Sat | Closed |
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Simpson did a great job!
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 3.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0 -
Would recommend to friends
Repair Quality - 5.0/5.0 -
Great service
Customer Service - 5.0/5.0 -
Kept me updated
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0 -
Service was great, communication was great. Very pleased with results.
Customer Service - 4.5/5.0 -
The folks working the front were always friendly and helpful.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
As always top quality
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0 -
If we ever have another collision issue, we would absolutely go to Simpson’s.
Repair Quality - 5.0/5.0 -
Easy to deal with. The new hood looks great.
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 2.5/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
They made the entire process so easy to handle and took care of everything. This was my first time ever being in a collision so definitely would recommend this staff for being so understanding.
Customer Service - 5.0/5.0 -
Totally understanding and patient considering how paranoid I was. They walked me through everything
Likely to Recommend - 4.5/5.0
Repair Quality - 5.0/5.0
Customer Service - 4.5/5.0
Likely to Recommend - 4.5/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0 -
They never said my check engine light was on . They one said the dinotice would’ve done. It can be a leak are what ever to make it come on. They move the car around. The engine light was not on when it was dropped off. Ant the dirt was not on floorboard.
Repair Quality - 4.0/5.0 -
There was shoe prints with dust on floor mate. The check engine lite was on when picked it up. Repairs were done a month before replace a sencer. The tag plate was removed from front bumper an not reinstalled.
Customer Service - 5.0/5.0 -
She was very up to date with everything are tried to get the latest.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0 -
They did a good job fixing it but they just didn’t communicate well with me.
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0 -
They seemed to be very efficient
Repair Quality - 5.0/5.0 -
Car looks good
Customer Service - 5.0/5.0 -
Everyone was really nice and helpful