Simpson's Collision Repair (Florence)
In operation 34 years, 6 years at this location.
Johnny Simpson was influenced by his father, Gary Simpson, and grandfather, John Murphy Simpson. Growing up around this automobile repair industry is what spiked his interest at a young age in what would become his chosen profession. “I saw that it was a good business to be in”, Johnny Simpson said. Johnny went on to say, “When I was growing up, we always liked being at my grandfather's shop. My grandfather taught me that it was important to always keep a clean shop." Today Johnny's daughter Olivia works with her father in running the shop. She graduated from the University of North Alabama with a Business Administration degree. At Simpson's we strive to put your car in pre-loss condition return it looking like new. We are an i-Car Gold Class facility and have received OE certifications from GM, Ford, Honda, Nissan, Kia, Hyundai, and Acura.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Towing
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Cash
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 8:00 am - 5:00 pm |
| Tue | 8:00 am - 5:00 pm |
| Wed | 8:00 am - 5:00 pm |
| Thu | 8:00 am - 5:00 pm |
| Fri | 8:00 am - 5:00 pm |
| Sat | Closed |
Likely to Recommend - 5.0/5.0 -
They did a good job fixing it but they just didn’t communicate well with me.
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0 -
They seemed to be very efficient
Repair Quality - 5.0/5.0 -
Car looks good
Customer Service - 5.0/5.0 -
Everyone was really nice and helpful
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
This is the second time I’ve used Simpson’s. I’ve had a great experience each time.
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 0.5/5.0 -
My vehicle was not made a priority.
Repair Quality - 5.0/5.0 -
Tow-ins being work-in is frustrating and very inconvenient when it takes a month and a half to get a vehicle repaired.
Customer Service - 0.5/5.0 -
Took a month and a half to get my vehicle repaired. If I can't drive my car in, then it takes longer to get my vehicle back. Should have risked the windshield caving in on my face to drive it to the shop and get it back faster.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
I would recommend Simpson’s over and over again!!! Thanks
Customer Service - 5.0/5.0 -
I would recommend Simpson’s over and over again!!! Thanks
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Everything was done in a timely manner