Simpson's Collision Repair (Florence)
In operation 34 years, 6 years at this location.
Johnny Simpson was influenced by his father, Gary Simpson, and grandfather, John Murphy Simpson. Growing up around this automobile repair industry is what spiked his interest at a young age in what would become his chosen profession. “I saw that it was a good business to be in”, Johnny Simpson said. Johnny went on to say, “When I was growing up, we always liked being at my grandfather's shop. My grandfather taught me that it was important to always keep a clean shop." Today Johnny's daughter Olivia works with her father in running the shop. She graduated from the University of North Alabama with a Business Administration degree. At Simpson's we strive to put your car in pre-loss condition return it looking like new. We are an i-Car Gold Class facility and have received OE certifications from GM, Ford, Honda, Nissan, Kia, Hyundai, and Acura.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Towing
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Cash
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 8:00 am - 5:00 pm |
| Tue | 8:00 am - 5:00 pm |
| Wed | 8:00 am - 5:00 pm |
| Thu | 8:00 am - 5:00 pm |
| Fri | 8:00 am - 5:00 pm |
| Sat | Closed |
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Farmer's was excellent to work with and helpful from initial contact, to the adjuster, and final repair that seemed straight forward, but was more complicated.
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
My car was repaired in THREE days! I was so amazed and excited. Thank you everyone for being so kind and helpful, especially the lady at the front desk when I almost had a come apart when Enterprise didn't have my rental for me that day. Keep up the good work!!
Likely to Recommend - 4.0/5.0
Repair Quality - 4.0/5.0 -
After I left I found some scratches on my rim where the other car hit me and I was expecting the rim to be replaced since the scratches weren't previously there
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 0.5/5.0
Repair Quality - 3.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
I having auto repair done can be a pleasant experience. It was. Customer care at its best!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Repairs were completed so that no trace of repair was visible.
Customer Service - 5.0/5.0
Ready on Time?
Yes
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 3.5/5.0
Repair Quality - 4.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 4.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 4.0/5.0
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0 -
I only wish both fog lamps had been replaced to match rather than one.