Sono Collision, LLC.

4.6 (387reviews)
94%
32 Woodward Ave,  Norwalk,  CT  06854
Bot
Shop AssistantSparkles

In operation 5 years.

SoNo Collision is staffed with experienced professionals and generations of know how. We work with all insurance companies making sure the correct repairs to your vehicle are performed quickly and efficiently. The Founder of Sono Collison, Chris Fedor, is the youngest of four generations of auto repair. He is not only passionate about the repairs that we do, but also prides himself in having the knowledge to do everything from writing estimates to painting a fender with his own two hands. With continuous I-CAR and Manufacturer training mixed the latest techniques being constantly applied you can rest assured that your vehicle will be repaired right the first time.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Detailing
Payment Types
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.
Chrysler
Dodge
Fiat
Hyundai
I-Car
Infiniti
Jeep
Kia
Nissan
Ram

Reviews (387)

Likely to Recommend

Repair Quality

Customer Service

They were fast, professional, and did great work. Very pleasant to work with as well, would highly recommend to anyone

My Experience

The paint is beautiful, thank you!

Likely to Recommend

Repair Quality

Customer Service

My Experience

Chris is one of a kind person He is very professional and friendly

Likely to Recommend

Repair Quality

Customer Service

Chris is the one! He is an amazing person.

My Experience

Great service, staff is great and ordering parts needed, scheduling and repair time was very quick and thorough. Highly recommend.

Likely to Recommend

To me customer service is king. If I had gotten better treatment from the woman who answered the phone I would have stayed with SoNo Collision and recommended to anyone who asked

Repair Quality

Chris did repairs he promised on schedule and made the experience stress-free. If it hadn’t been for the woman who answered the phone and was unpleasant when I went to pick up my car, SoNo would have had a customer for life

Customer Service

Chris gets a 10 from me. Courteous, responsive, friendly and honest. The woman who answers the phone was unhelpful, rude and generally unpleasant over the phone and in person. It is because of her I did not go back to SoNo Collision for additional repairs I needed. When I discussed this with an agent at enterprise, she told me she knew exactly what I meant and that enterprise has received complaints about her before from their customers who had cars repaired at SoNo

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Customer Service

My car looks like brand new again I am completely satisfied and definitely recommend SONO Collision.

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Customer Service

I thought the shop was very straight forward in setting expectations and following through on repairs

My Experience

Chris and all the staff at SoNo Collision we nothing short of amazing! Very professional and got the job done quick- I honestly could not believe how quickly I was back in my car! I loved how I was always kept up to date with the status of my car being completed. I highly recommend them and will continue to use them in the future.

Likely to Recommend

I already have recommended them

Repair Quality

Sono coll did a great job fixing my buick encore i am more then happy

Customer Service

Very satisfied

Likely to Recommend

Repair Quality

Customer Service

Excellent repair , regular communication and job completed in timescale promised

Likely to Recommend

Repair Quality

Customer Service

My Experience

Great job Allen, AJ and Chris!!!!! Ty Steve

Likely to Recommend

Repair Quality

Customer Service

Allan was great! Provided regular updates and was very friendly and easy to work with. Very satisfied with how my car turned out. Thanks Allan!

Likely to Recommend

Repair Quality

Customer Service

Exceeding all my expectations in quality, service and communication.

Likely to Recommend

Repair Quality

Customer Service

Extremely professional and ensured I was notified on the status of my vehicle the entire time.

Likely to Recommend

Repair Quality

Customer Service