South Bay Auto Collision Inc.

4.9 (259reviews)
97%
4554 W. Rosecrans Ave.,  Hawthorne,  CA  90250

In operation 7 years.

We are a family run business, and we all grew up in love with the power and feel of vehicles - don't hesitate to ask about our favorites, but you might be sticking around for a while! were passionate about cars, and we bring that passion to the work we do. Our certified technicians are professional, quick and careful.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Towing
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • Spanish
  • French
  • Arabic
Hours
Sun Closed
Mon 7:00 am - 4:30 pm
Tue 7:00 am - 4:30 pm
Wed 7:00 am - 4:30 pm
Thu 7:00 am - 4:30 pm
Fri 7:00 am - 4:30 pm
Sat 8:00 am - 11:30 am
* Holiday hours may differ.

Reviews (259)

Likely to Recommend

Repair Quality

I was disappointed to discover that some of the dents were not properly repaired, but simply covered with vinyl. Additionally, the insulation was poorly reinstalled, and it is now visible through the window. I was planning to stop by to discuss whether these issues can be properly addressed, along with the camera and antenna repairs.

Customer Service

Returned Clean

My Experience

Looks and smells like a brand new showroom car! Awesome 😎

Likely to Recommend

Repair Quality

Joseph (point person/ ?manager) excellent rapport. Got things done when he said they would be done. Smoothly handled communication with insurance company. Repairs look great. Totally detailed car (including interior). Looked/ smelled like new car (Tesla Y 2023). Only downside is getting into and out of premises (not their fault)- Rosecrans Blvd busy street/ tight parking. Once repair completed they parked car off premise so did not have to exit onto busy street. Driver dropping you off needs to park on adjacent side street.

Customer Service

See prior

Returned Clean

Likely to Recommend

It would be a pleasure to recommend SouthBay Auto Collision to anyone who needed its services.

Repair Quality

Both the extent completeness of the repair and the quality of the workmanship were beyond my most optimistic expectations!

Customer Service

Again, from the kindness with which I was I was received to his thoughtfulness in have me taken home after dropping off my car for repair, I was beyond "satisfied" :-)

Returned Clean

My Experience

Excellent work

My Experience

Everyone was so kind, friendly and helpful. And my car looks great!

Likely to Recommend

Repair Quality

South Bat Auto Collision was exceptionally easy to work with. Everyone was kind, friendly and helpful. My car looked great and had been thoroughly cleaned when I picked it up. They were fantastic!

Customer Service

Returned Clean

Likely to Recommend

Anytime for any fix!

Repair Quality

I was given such good care, and my van is working well and looks amazing! Thank you so much!

Customer Service

I felt seen and cared for. Thank you!

Returned Clean

My Experience

Was wowed by Joseph! Was very knowledgeable and professional. Great customer service!!!

My Experience

Mike and Joseph did an outstanding job on my car! Their work exceeded my expectations, and I wouldn’t hesitate to recommend their services. Communication was smooth and professional throughout, and I’m thoroughly satisfied with the entire experience

Likely to Recommend

Repair Quality

Mike and Joseph did an outstanding job on my car! Their work exceeded my expectations, and I wouldn’t hesitate to recommend their services. Communication was smooth and professional throughout, and I’m thoroughly satisfied with the entire experience

Customer Service

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Communication and professional team

Customer Service

Top tier service

Returned Clean

My Experience

Great job on the car. Looks amazing

Likely to Recommend

Definitely. My BIL was in an accident about a month before mine, and his car is still at the Porsche dealership awaiting final bodywork. And the accident wasn't that bad -- dinged rear end and damaged camera.

Repair Quality

Fantastic job -- completed quickly and professionally.

Customer Service

Overall -- I'd say an 8. In terms of professionalism it was a 10 -- I had to get a little to involved in the back and forth with the insurance company so reducing by a couple of points -- I had called originally before I brought it in and was told that you guys would handle all of the communication and that you've worked with my insurance company in the past, but I ended up having to be the middleman a couple of times.

Returned Clean

My Experience

My Tesla looks like it came out of the factory. It looks and drives great. Joseph and Mike were very caring, friendly throughout the process. Joseph is very trustworthy and I am happy to have met him. Thank’s again South Bay Collision!

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Mike and his team have been with me from the very beginning of me dropping off my car to the last moment of me getting my vehicle fixed, always the attention to detail treating my car like it was one of his own

Customer Service

Returned Clean

My Experience

My Experience

Repair looks great. Fast and friendly service.

Likely to Recommend

Repair Quality

Fast and friendly. My car looked great after it was repaired.

Customer Service

Returned Clean

My Experience

Joseph was very friendly. I appreciate the turn

Likely to Recommend

Repair Quality

Joseph was a wonderful person to work with.

Customer Service

Wonderful!

Returned Clean

Likely to Recommend

Most likely to recommend to anyone that needs collision work

Repair Quality

Best customer service from beginning to end. Kept me informed along the way so I wasnt in the dark about the insurance claim and the work being performed. Highly recommend.

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Amazing work, thank you for working hard for your community and clients

Customer Service

Amazing work

Returned Clean

Likely to Recommend

Repair Quality

Great service in record time! Everyone is so nice and friendly, Joseph is amazing. So happy with the repair they did on my car and would definitely recommend and use again.

Customer Service

Returned Clean