South Loop Auto Service II

4.8 (852reviews)
97%
1250 West 59th St.,  Chicago,  IL  60636

In operation 56 years, 29 years at this location.

Trusted Collision Repair. Guaranteed Quality And Service.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Towing
  • Automotive Glass Replacement
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Cash
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:30 am - 5:00 pm
Tue 8:30 am - 5:00 pm
Wed 8:30 am - 5:00 pm
Thu 8:30 am - 5:00 pm
Fri 8:30 am - 5:00 pm
Sat Closed
* Holiday hours may differ.

Reviews (852)

My Experience

Great customer service and great repairs really professional

Likely to Recommend

Repair Quality

Great customer service friendly environment and exceeded expectations.

Customer Service

My Experience

Your service to details is appreciated

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Customer Service

Customer service was amazing!

Returned Clean

My Experience

Thank you guys for everything. They were very professional.

Likely to Recommend

Repair Quality

Awesome crew Thank you

Customer Service

Awesome crew Thank you

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Time wise not good at all. The whole process was very disappointing. I would really not recommend this place. Then to top it off they tried making me pay for a new battery cause my new battery was supposedly dead when the car arrived. If it wasn’t for my warranty I would’ve been screwed with having to wait longer to get my insurance to cover my battery. Then with no car I had to go out of my way to exchange the battery and provide them the changed battery that i thankfully had warranty on.

Repair Quality

Customer Service

My Experience

Communication great! Explanation clear! Satisfactory work done!

Likely to Recommend

Repair Quality

Customer Service

My Experience

Time, everything else was great!!!

My Experience

Great service, received my vehicle in a about week would highly recommend

My Experience

Great service start to finish. Would definitely recommend this shop to others.

Likely to Recommend

Repair Quality

This is a fantastic repair shop. Start to finish I had a great experience! Very professional and great customer service.

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

My Experience

My Experience

Likely to Recommend

Repair Quality

A piece was no longer in production

Customer Service

Very personable

Likely to Recommend

Very pleased with the service and end results.

Repair Quality

Very please with the visual look of the repairs.

Customer Service

We got frequent updates. Very pleased about that.

Returned Clean

Likely to Recommend

Repair Quality

The service was great and fast. You could never tell I had an accident in the car. I'm not 100 % satisfied with the wheel alignment and brakes reassembly but I do have special brakes and a special machine is needed to fix them. Not everyone has the machine.

Customer Service

My Experience

Keisha and Andrew were amazing. The entire staff was very polite and helpful

Likely to Recommend

Repair Quality

Customer Service

My Experience

The company is was very helpful