South Shore Collision

4.9 (3,073reviews)
98%
2000 Long Beach Rd,  Island Park,  NY  11558
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Shop AssistantSparkles

In operation 27 years.

Full service auto body shop handling all your insurance and personal needs for your vehicle. Licensed staff on site. Negotiating with all insurance companies to settle your auto claims from body damage, glass replacement, towing, etc. we make it easy for you.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Full Service Mechanical
  • Towing
  • Automotive Glass Replacement
  • Motorcycle Repair
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Cash
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:00 am - 4:30 pm
Tue 7:00 am - 4:30 pm
Wed 7:00 am - 4:30 pm
Thu 7:00 am - 4:30 pm
Fri 7:00 am - 4:30 pm
Sat 7:00 am - 10:00 am
* Holiday hours may differ.
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Reviews (3,073)

Customers say
Overall Customer Satisfaction
Customers consistently praise the shop for delivering outstanding repair quality, with many noting their vehicles looked brand new upon return. The staff is widely recognized for being professional, courteous, and genuinely caring. Communication stands out as a major strength, with customers appreciating regular text and email updates throughout the repair process. Timeliness is frequently highlighted, with several customers noting their vehicles were completed ahead of schedule. A few customers mentioned delays due to parts availability, though most acknowledged this was handled transparently. One customer noted interior cleanliness concerns and another experienced communication gaps on their pickup day, reflecting areas customers feel could be improved.
AI-Generated from reviews written in the last 12 months
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"... informed throughout each step of the repair process. The quality of the work they performed was outstanding. When I picked up my car, it honestly looked as good ..." Read more
"South Shore collision shop did an outstanding job repairing my car—everything looked flawless when I picked it up. Their communication throughout ..." Read more
"... car repaired. I strongly recommend their services. The repair on my car was flawless and was returned in a timely manner. Thank you!" Read more
"Outstanding service. Car looks beautiful!!"
"Curteous and pleasant staff. Excellent repair to my car. Ongoing and appreciated.advice on status of repair."
"... professional,knowledgeable and very friendly. They constantly kept me updated on the status of the repairs and completed the job early. Highly recommend South Shore collision." Read more
"At least 4 days earlier !"
"I was supposed to pick up on Monday afternoon. I got it Saturday morning. So happy to have car back for weekend."
"... car repaired. I strongly recommend their services. The repair on my car was flawless and was returned in a timely manner. Thank you!" Read more
"Took longer than they promised but work looks very nice. Team was helpful and communicated well"
"... car—everything looked flawless when I picked it up. Their communication throughout the entire process was clear, consistent, and reassuring. I highly recommend them for anyone ..." Read more
"... was exceptional. The staff is friendly, polite and extremely well versed in communicationing with the entire process of having my car repaired. I strongly recommend their ..." Read more
"... done, answered all of my questions patiently, and kept me informed throughout each step of the repair process. The quality of the work they performed was outstanding. ..." Read more
"1. Not everyone has a smartphone 2. do not sent text messages that you will send updates with no updates especially on the day I am expecting the car to be ..." Read more
"... professional,knowledgeable and very friendly. They constantly kept me updated on the status of the repairs and completed the job early. Highly recommend South ..." Read more

My Experience

Everyone was extremely friendly and the communication with the text messages was excellent. The car looks great. Thank you all for the great job.

My Experience

The staff provided that personnel touch in helping me through an unpleasant experience. They were informative as to each step, communicated on progress and delivered an excellent repair. Thanks to the entire team for your effort and patience.

My Experience

We wouldn’t take our car any place else. Friendly and 100% professional. Text messaging kept us posted every step of the way. Right up until the car was ready – ahead of schedule!

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

The team at South Shore Collision was super professional, worked fast, and did excellent work. I would highly recommend them to anyone.

My Experience

All good very good service .

My Experience

Thank you all for your help superior service, workmanship and communication.

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Likely to Recommend

Repair Quality

Customer Service

Very well run and organized

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Likely to Recommend

each staff member goes out of their way to be courteous and professional

Repair Quality

Professional and courteous treatment throughout the experience of repair from a no fault accident.

Customer Service

Outstanding and reassuring

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Car looked great ty

Customer Service

Kept me Informed?

Yes

Ready on Time?

No

My Experience

My Experience

South shore is the best collision repair place. Their staff is wonderful helpful and caring. I would not go anywhere else

Likely to Recommend

Always recommend

Repair Quality

Excellent repairmen Excellent customer service Excellent excellent excellent

Customer Service

Best customer service that I have ever experienced

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Great

Repair Quality

Very friendly and helpful

Customer Service

Ver friendly and informative

Kept me Informed?

Yes

Ready on Time?

No

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Excellent work. Friendly staff and open communications during the whole job. Would recommend to anyone needing work done.

Customer Service

Completely satisfied.

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

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