Southern Collision Center at Greenbrier
In operation 47 years, 22 years at this location.
If you are reading this, you may have gotten into a car accident, or you are seeking information for a loved one who did. We understand that this is a stressful time, we at Southern Collision Greenbrier are here to assist. Whether you are using your own insurance, the other driver’s insurance, or paying for the damage yourself, Southern Collision Greenbrier is here to advocate on your behalf. With over (#) years of experience, we are experts at getting you the best quality repairs with the least amount of inconvenience in addition to receiving the utmost out of your insurance coverage. Southern Collision Greenbrier has experience working with all insurance companies plus repairing all years, makes and models of vehicles. We work hand in hand with both Hertz and Enterprise rental car companies to ensure you receive the best value with the least amount of inconvenience. Our knowledgeable collision repair consultants find damage that others seldom notice and are willing to go the extra
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Full Service Mechanical
- Towing
- Automotive Glass Replacement
- Detailing
- American Express
- Discover Card
- MasterCard
- Visa
- Cash
- Debit Card
- English
| Sun | Closed |
| Mon | 8:00 am - 5:30 pm |
| Tue | 8:00 am - 5:30 pm |
| Wed | 8:00 am - 5:30 pm |
| Thu | 8:00 am - 5:30 pm |
| Fri | 8:00 am - 5:30 pm |
| Sat | Closed |
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Bill was great to work with. He kept me informed throughout the process. Bill made a unfortunate situation feel pleasant.
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 2.5/5.0 -
The quality of the work was satisfactory; however, improvements are needed in customer service. Clients should be consistently updated on the progress of their service requests. Proactive communication, such as providing an estimated queue position or informing clients about parts delays, should commence early in the repair process. This proactive approach is essential, rather than providing updates only after a significant waiting period.
Repair Quality - 5.0/5.0
Customer Service - 2.5/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 4.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Bill helped me out through out the whole process of my Jeep getting repaired, he maintained communication giving me updates within days.
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 0.5/5.0
Repair Quality - 4.5/5.0 -
Ok so far
Customer Service - 5.0/5.0 -
Wes is always great
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 2.5/5.0
Repair Quality - 2.5/5.0 -
The finish was not as smooth as expected. The paint finish was real good
Customer Service - 4.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
SouthernCollision was great! My vehicle required 3 seperate panels to be repaired/replaced/painted, my wheels had to be replaced, aligned, and balanced along with additional repairs caused by the accident. Southern Collision primarily worked “outside” of my vehicle. When I picked it up, I noticed my third row wasn’t propping back up out of the trunk. When I called to inform them, I brought it in and they fixed it immediately. During my repairs, they have maintained an open communication and provided status updates of my vehicle weekly without me prompting/asking. Customer service was great and would highly recommend them!
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 0.5/5.0 -
I would not recommend to place to anyone
Repair Quality - 0.5/5.0 -
Upon picking up my vehicle I realized that the LED screen of my vehicle was broken the screen is separating in within the screen was fine prop of dropping my vehicle. Upon asking for clarification I was ignored for days and then dismissed and told they were not going to fix the issue.
Customer Service - 0.5/5.0
Returned Clean
Likely to Recommend - 1.0/5.0 -
The worst experience I've ever had getting my car repaired. The work seems to be good, but the process getting there doesn't seem to be worth it.
Repair Quality - 2.0/5.0 -
I had to return to the body shop about 5-6x after my scheduled pick up to show mistakes, return for repairs, return for additional repairs. It was a big inconvenience and a lot of gas wasted for things that should have been done when it was with the shop for a month.
Customer Service - 2.0/5.0 -
I had to call to get my car reworked. I had to return for several things that were wrong and I was never made to feel like it was a priority of the organization to get my car back the way it was supposed to be.