Southern Collision Center at Greenbrier
In operation 47 years, 22 years at this location.
If you are reading this, you may have gotten into a car accident, or you are seeking information for a loved one who did. We understand that this is a stressful time, we at Southern Collision Greenbrier are here to assist. Whether you are using your own insurance, the other driver’s insurance, or paying for the damage yourself, Southern Collision Greenbrier is here to advocate on your behalf. With over (#) years of experience, we are experts at getting you the best quality repairs with the least amount of inconvenience in addition to receiving the utmost out of your insurance coverage. Southern Collision Greenbrier has experience working with all insurance companies plus repairing all years, makes and models of vehicles. We work hand in hand with both Hertz and Enterprise rental car companies to ensure you receive the best value with the least amount of inconvenience. Our knowledgeable collision repair consultants find damage that others seldom notice and are willing to go the extra
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Full Service Mechanical
- Towing
- Automotive Glass Replacement
- Detailing
- American Express
- Discover Card
- MasterCard
- Visa
- Cash
- Debit Card
- English
| Sun | Closed |
| Mon | 8:00 am - 5:30 pm |
| Tue | 8:00 am - 5:30 pm |
| Wed | 8:00 am - 5:30 pm |
| Thu | 8:00 am - 5:30 pm |
| Fri | 8:00 am - 5:30 pm |
| Sat | Closed |
My Experience - 0.0/5.0 -
It took forever for you guys to fix my car on top of everything else that happened with my car. Also my tags were misplaced. My car sat there for 3 weeks at southern collision and...when you guys got the car it took 2 weeks before you ordered parts and another week to fix. So disgusted in your company and all that has gone on since my car has been there. I brought it in the first week of January. I’ve already contacted GMC corporate. I do NOT want to do service with you all again! If I can’t get anything done through corporate I’ll be hiring an attorney.
My Experience - 5.0/5.0 -
Tom Moots is always wonderful to deal with!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
I have always been extremely pleased with the quality of work and the professionalism by each member of Southern Collision each time I have taken my vehicles for repairs. Keep up the great work!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Iâm grateful for the communication they afforded me. They were always kind and willing to help. Iâm very impressed by Tom Moots and Ms. Katie (front desk)
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Mike Alicea was particularly helpful and attentive.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 0.0/5.0 -
There seemed to be a complete breakdown of communication. Multiple deadlines were set and broken. The staff was very polite and professional even under holiday stress and other customers being rude, so I would just try to work on communicating definitive deadlines for completion.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 4.5/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Mike was very professional and helpful during the entire process
Likely to Recommend - 2.5/5.0
Repair Quality - 5.0/5.0
Customer Service - 2.5/5.0 -
Communication was a real problem. I waited several weeks to hear from them when the bumper was coming in and ready for install. I actually called the shop to check in and ask a status and was then told âoh yeh, the bumper is here and ready to be installedâ. I was told they called but they called the incorrect phone number that I corrected with the receptionist on my very first visit for the adjuster appointment.
My Experience - 5.0/5.0 -
Very friendly staff. Everyone was helpful and polite.
Likely to Recommend - 2.5/5.0 -
This check engine light could have been fixed at the body shop. Not in service and cost me another day of
Repair Quality - 2.5/5.0 -
The work was excellent. However, when my car was repaired no one bothered to view the repair with me. Finally, done it was raining, Tom brought my car to the garage. We looked at the fabulous repair. He mentioned the Check Engine light was on. ( It was not on when I drove it in).
Customer Service - 2.5/5.0 -
No one mentioned to bring the car back in 3 months to do the finish of the paint. Happened to get this info in passing