Southern Collision Center at Greenbrier

4.7 (1,408reviews)
93%
2110 Smith Ave.,  Chesapeake,  VA  23320

In operation 47 years, 22 years at this location.

If you are reading this, you may have gotten into a car accident, or you are seeking information for a loved one who did. We understand that this is a stressful time, we at Southern Collision Greenbrier are here to assist. Whether you are using your own insurance, the other driver’s insurance, or paying for the damage yourself, Southern Collision Greenbrier is here to advocate on your behalf. With over (#) years of experience, we are experts at getting you the best quality repairs with the least amount of inconvenience in addition to receiving the utmost out of your insurance coverage. Southern Collision Greenbrier has experience working with all insurance companies plus repairing all years, makes and models of vehicles. We work hand in hand with both Hertz and Enterprise rental car companies to ensure you receive the best value with the least amount of inconvenience. Our knowledgeable collision repair consultants find damage that others seldom notice and are willing to go the extra

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Full Service Mechanical
  • Towing
  • Automotive Glass Replacement
  • Detailing
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Cash
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 5:30 pm
Tue 8:00 am - 5:30 pm
Wed 8:00 am - 5:30 pm
Thu 8:00 am - 5:30 pm
Fri 8:00 am - 5:30 pm
Sat Closed
* Holiday hours may differ.
Acura
Ford
Honda
I-Car

Reviews (1,408)

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

It took six weeks to get my car back, my rental was for only 18 days. I was promised the car week after week. Something seemed to always come up. I will never use Southern again.

My Experience

I had a small concern the first time I came to pick up my car. One was a simple fix that they were very attentive to and corrected. The other was an elective procedure to help a piece that wasn’t damaged match the rest of the vehicle. Everything was great when I picked it up and they even let it stay there extra time until I could make it there to get it. They took care of the additions to my insurance claim and I didn’t have to do anything else.

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Customer Service

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I don't usually make recommendations.

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Customer Service

My Experience

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Repair Quality

Customer Service

My Experience

Dropped off small part to get minor repair and painted went to pick it up several days after it was done and it had flaws in the paint so I had to leave it overnight to get fixed again I know stuff happens but it’s a paint shop part was there to get repaired and painted and yet no one looked at it and noticed he problem that I saw as it was handed to me not a huge deal but a little quality control would go a long way to prevent this from happening and preventing customers from driving there multiple times especially when the repair is so minor and your not exactly giving away your services like most people I don’t mind paying for quality the end product was good but just didn’t get it the first time

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Repair Quality

Amazing

Customer Service

My Experience

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My Experience

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Repair Quality

They did a great job on the grill of our Charger. And it was done faster than we expected.

Customer Service

Very professional and proactive.

My Experience

My Experience

Several updates through my repair process and a delivery of a repairs vehicle ahead of schedule!

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Customer Service

My Experience

Why my car was handle for 2 day and inside suv look like it wasn't touch,, I had to go an get clean from mud prints an loose glass.

My Experience

Love how Bill showed great costumer service. He always wore a smile.

My Experience

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Customer Service

Likely to Recommend

I had brought my car to Southern Collision before and had no problems. This time however, it was one of the worst experiences I've ever had in my dealings with any Southern affiliate. I would never recommend Southern Collision to anyone.

Repair Quality

Customer Service

Initially the shop gave me great service, my adjuster informed me of the problems with my vehicle and gave me an estimate of three weeks. I received one update from her the week prior to my car supposedly being due that it was