Spectrum Ina Road Auto Collision
In operation 34 years.
Spectrum Ina Rd Auto Collision is a full Collision, Frame, Complete Paint, Glass, Detail Repair facility with bumper to bumper warranty and repairs. We are a certified GM Ford, Fiat Jeep Dodge And Chrysler Repair facility . No Job is too small or to large. Ablamos Espanol.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Full Service Mechanical
- Towing
- Automotive Glass Replacement
- Motorcycle Repair
- Detailing
- Paintless Dent Repair
- On-Site Car Rental - Enterprise®
- American Express
- Discover Card
- MasterCard
- Visa
- Cash
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 8:00 am - 5:00 pm |
| Tue | 8:00 am - 5:00 pm |
| Wed | 8:00 am - 5:00 pm |
| Thu | 8:00 am - 5:00 pm |
| Fri | 8:00 am - 5:00 pm |
| Sat | Closed |
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Marcos and the whole team went above and beyond to help us fix our corolla's bumper and the aftermath was so nice they made it look like new and they were so nice and customer service was great!
Likely to Recommend - 5.0/5.0 -
Nice job
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 0.5/5.0
Repair Quality - 0.5/5.0 -
My repairs we NOT completed as documented on the estimate. The only work done was the replacement of the AC condenser, which appears to be functioning properly. Damage to the hood, grill, headlight housings and hood/grill bump stops were not addressed.
Customer Service - 0.5/5.0 -
I attempted to address these issues with the individual who I picked up my vehicle from, he told me that only the AC condenser was replaced and that made it clear to me that he hadn’t even read the estimate.
Returned Clean
Likely to Recommend - 4.5/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Spectrum Auto Collision provides exceptional service, they are reliable and have an excellent reputation in auto body work. They communicate when any issue arises with my insurance. I appreciate Echo’s ability to handle any issue with my vehicle. She is great to work with.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Very professional and customer friendly!
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0 -
took longer than expected, but understand.
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
They did an excellent job. Additionally the car was returned to me cleaner than the day I purchased it, including the inside.
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
I had a great experience with everyone. They were all very friendly and helpful with helping me get my car taken care of. Great customer service. Thank you for being so Awesome!!
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0
Customer Service - 4.5/5.0
Returned Clean
Likely to Recommend - 3.0/5.0 -
5 1/2 to 6 weeks is too long.
Repair Quality - 5.0/5.0
Customer Service - 3.5/5.0 -
Poor communication. Not happy with timelyness. 2 weeks to get it in the shop, then another 3 1/2 weeks for the repair.
My Experience - 5.0/5.0 -
Everyone was very helpful
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0 -
Absolutely will use again and recommend to others!
Repair Quality - 5.0/5.0 -
Fantastic work on our Jeep. A rental guest had brought back our jeep deeply scratched all over- Marco, Rene and the team at Spectrum were amazing to bring it back to its original beauty
Customer Service - 5.0/5.0 -
Fantastic team and amazing communication
Returned Clean
My Experience - 5.0/5.0 -
This was my second experience with Spectrum and we’ve been very happy both times with the quality of the work, the price and the great attitude of the staff.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 0.5/5.0 -
waiting for repairs to be completed
Repair Quality - 0.5/5.0 -
awaiting completion of work that was ‘missed’ when car was in shop for 2 weeks!! No communication regarding status of request to USAA to approve missed work (work was reported to USAA with photos in damage report post accident. work was also mentioned to Spectrum when car was taken in for estimate.
Customer Service - 0.5/5.0 -
awaiting completion of work; poor communication of status for completion of repairs while car was in shop for 2 weeks. No awaiting communication to complete repairs
Returned Clean
Likely to Recommend - 5.0/5.0 -
I have already recommended Spectrum and will again.
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
The entire team at Spectrum was great and helpful. And my car looks like new again!
Returned Clean
Likely to Recommend - 0.5/5.0
Repair Quality - 1.5/5.0 -
The communication coming from Spectum staff was non-existent. It took over a month to get the vehicle scheduled for repairs after I emailed the estimate to Javier (12/5). He acknowledged the email and then I never heard back regarding an appt. I called again (1/8) to book the appt. At the time of dropping off the vehicle, I was told they would reach out to give timelines for repairs after removing the bumper. We never heard back from Spectrum and I had to follow-up two weeks later. Every day thereafter I had to reach out to find the status of the car. Once we picked up the car, there was a 1.5 foot crack in the windshield that didn’t exist prior to drop off. The front bummer also had noticeable paint chipping and that was also a new issue. We will not be bringing our be vehicles back to Spectum.