Springfield Ford Inc.

4.8 (721reviews)
98%
50 Baltimore Pike,  Springfield,  PA  19064

In operation 54 years.

After an accident we know it can be a very inconvenient process for you, But we are here to help. At Springfield Ford Lincoln body shop, We have remedies for all Makes and models. We also work with all rental companies to ensure you have a smooth transition from dropping off your vehicle, to being in a rental vehicle. Make an appointment with our team of skilled professionals. You can contact us via phone, Email or stop on in.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Full Service Mechanical
  • Towing
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • MasterCard
  • Visa
  • Cash
  • Check
Languages
  • Spanish
Hours
Sun Closed
Mon 8:00 am - 4:00 pm
Tue 8:00 am - 4:00 pm
Wed 8:00 am - 4:00 pm
Thu 8:00 am - 4:00 pm
Fri 8:00 am - 4:00 pm
Sat Closed
* Holiday hours may differ.
Ford
I-Car

Reviews (721)

Customers say
Overall Customer Satisfaction
Customers consistently praised the shop for its high-quality repairs, with many noting their vehicles looked brand new after service. The team received strong recognition for professionalism, friendliness, and expertise throughout the repair process. Communication was frequently highlighted as a standout strength, with customers appreciating regular updates via calls and texts. Timeliness was another key positive, as several customers noted their vehicles were completed ahead of schedule. A few customers, based on their own comments, noted areas for improvement including inconsistent text update accuracy, and isolated concerns about repair quality and undisclosed vehicle damage. Overall, the vast majority of customers expressed high satisfaction and indicated they would recommend the shop to friends and family.
Select to learn more
"... about two weeks. When I came to pick it up I saw that the installed body panel was no where near aligned to the rest of the car, the exhaust tips were uneven, and there ..." Read more
"Springfield ford did a wonderful job on my 2015 Honda Accord that was hit in a parking lot. The front bumper had to be replaced ..." Read more
"... Springfield Ford was definitely the best decision I made. Everyone there was friendly, helpful, and very informative throughout the entire process. The location is easy ..." Read more
"I am very happy with the results - my 6 year old Corolla looks good as new. She was washed and fully repaired. The staff was especially friendly ..." Read more
"Repairs were completed sooner than expected and communication was fantastic"
"They were quick I dropped my car off on Monday and picked up on Friday. Car looks newer than when I first got it."
"Early which was great because I needed it for vacation"
"Less than a week… well done."
"... excellent job repairing my 2023 Ford bronco. They kept me in the loop during the whole repair cycle and the car was ready early. A car looks fantastic and drives ..." Read more
"Repairs were completed sooner than expected and communication was fantastic"
"They were great. Very proactive and attentive. Great communication."
"... motor vehicle accident. And they did a great job very professional and always kept me posted with update." Read more
"Never notified when vehicle was finished."
"The text messages weee inaccurate but when I called in they gave me the correct times and dates"

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Overall, very satisfied with the finished results

Repair Quality

Repairs were completed professionally and to my satisfaction

Customer Service

The lady who initially checked me at Springfield was extremely nice and professional

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Customer Service

My Experience

Very positive and positive attitude and communication

Likely to Recommend

Recommendation is very high

Repair Quality

Positive

Customer Service

Positive

Likely to Recommend

Repair Quality

Springfield ford did a wonderful job on my 2015 Honda Accord that was hit in a parking lot. The front bumper had to be replaced as well as paint. It turned out beautiful and I am very impressed. Thank you very much for all your time and effort. It definitely shows how compassionate everybody is at Springfield Ford.

Customer Service

Likely to Recommend

a 10 based on appearance , only sure after driving Concerning and planing on taking the Lincoln back to have rear wheel skipping/bouncing checked.

Repair Quality

Paul kept in contact , explained everything, was professional and friendly

Customer Service

Likely to Recommend

We buy all our vehicles from Springfield ford, any repairs and now auto body (insurance claim). The only place we go

Repair Quality

Mark was excellent to work with. He was in constant communication with my auto repairs and went way above and beyond

Customer Service

Excellent

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

I took my car in for repairs after a motor vehicle accident. They did a great job and very professional. They always kept me posted with updates.

Customer Service

Likely to Recommend

I always recommend Springfield Ford to friends and family

Repair Quality

Customer Service

customer service is top notch

Likely to Recommend

Great service

Repair Quality

I really appreciate how nice everyone was

Customer Service

Great service

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Once they had my vehicle they kept me up to date on the progress the whole time

Customer Service

Kept me up to date on everything they did

Likely to Recommend

Repair Quality

Customer Service