Springfield Ford Inc.
In operation 54 years.
After an accident we know it can be a very inconvenient process for you, But we are here to help. At Springfield Ford Lincoln body shop, We have remedies for all Makes and models. We also work with all rental companies to ensure you have a smooth transition from dropping off your vehicle, to being in a rental vehicle. Make an appointment with our team of skilled professionals. You can contact us via phone, Email or stop on in.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Full Service Mechanical
- Towing
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- MasterCard
- Visa
- Cash
- Check
- Spanish
| Sun | Closed |
| Mon | 8:00 am - 4:00 pm |
| Tue | 8:00 am - 4:00 pm |
| Wed | 8:00 am - 4:00 pm |
| Thu | 8:00 am - 4:00 pm |
| Fri | 8:00 am - 4:00 pm |
| Sat | Closed |
Likely to Recommend - 3.5/5.0
Repair Quality - 3.5/5.0 -
The work that was done to my bumper is already detaching .The work was finished on May 19 and on May 30 I noticed the bumper is detaching from the frame
Customer Service - 3.5/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Sarah and Guy at Springfield Ford were very communicative during the entire process and always kept me in the loop with timeframes and what exactly would be done with my car. I am super happy with the timeliness and professionalism in which my car was handled. They made dealing insurance after an accident a very seemless and welcoming process
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
They did an excellent job and communicated through the process with me!
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Everything was great thank you!
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0 -
In the past we have purchased vehicles, and had our vehicles repaired at Springfield Ford. They have always treated us and our vehicles with respect.
Repair Quality - 5.0/5.0 -
Everything was perfect. The car looked new when I got it back.
Customer Service - 5.0/5.0 -
The staff was friendly and knowledgeable. They explained the process to me and the car was ready when promised.
Returned Clean
Likely to Recommend - 4.5/5.0
Repair Quality - 4.0/5.0
Customer Service - 4.0/5.0
Likely to Recommend - 4.5/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Very courteous and professional service.
Customer Service - 5.0/5.0 -
Very courteous and professional service.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 4.0/5.0 -
Service was good. Special thanks to Sarah for been courteous and informative. Car was not cleaned up grease was all over car..
Repair Quality - 4.0/5.0 -
Service was excellent. Update and communication was good. ,But clean up after job was poor. Special thanks to Sarah for been so informative.
Customer Service - 4.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Everyone was very helpful and friendly.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 4.0/5.0
Repair Quality - 4.5/5.0 -
I requested it a few additional repairs to which I would pay for personally, (not accident related, ) apparently fell on deaf ears?
Customer Service - 4.0/5.0
My Experience - 5.0/5.0 -
Way outstanding!! That's all I can say!!
Likely to Recommend - 4.5/5.0 -
Friends all deal with other makes.
Repair Quality - 5.0/5.0 -
Thanks especially to Sarah and Paul for all their help in smoothing out what began as a rather bumpy ride.
Customer Service - 5.0/5.0 -
All personnel were very accommodating.
Returned Clean
Likely to Recommend - 4.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 0.5/5.0
Repair Quality - 0.5/5.0 -
The work was not completed & someone stole a jump box out of my vehicle.
Customer Service - 0.5/5.0 -
The work was not completed & someone stole a jump box out of my vehicle.