Springfield Ford Inc.
In operation 54 years.
After an accident we know it can be a very inconvenient process for you, But we are here to help. At Springfield Ford Lincoln body shop, We have remedies for all Makes and models. We also work with all rental companies to ensure you have a smooth transition from dropping off your vehicle, to being in a rental vehicle. Make an appointment with our team of skilled professionals. You can contact us via phone, Email or stop on in.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Full Service Mechanical
- Towing
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- MasterCard
- Visa
- Cash
- Check
- Spanish
| Sun | Closed |
| Mon | 8:00 am - 4:00 pm |
| Tue | 8:00 am - 4:00 pm |
| Wed | 8:00 am - 4:00 pm |
| Thu | 8:00 am - 4:00 pm |
| Fri | 8:00 am - 4:00 pm |
| Sat | Closed |
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 2.5/5.0 -
Hard to tell if it was Service at Ford or circumstances. Can tell you they didnt take any responsibility, it was the fault of the parts, a faulty part, a code due to a faulty part, etc. Again, I would have liked to see a little more pride in their work. Women at desk when we picked up car was apathetic. I told her grill was damaged and she said "no one was there" and suggested we take a photo. It was dark out. I wanted someone from Springfield Ford to walk outside and look at it. The salesman were all sitting at their desks. I just left.
Repair Quality - 3.0/5.0 -
Disappointed in quality of after market parts...should have been inspected better and pushed back with insurance company (could have let us know and gotten us involved). Scratched grill (mine original grill was in much better shape before the accident). There were several delays and we were kept informed and that was great...but at the end they said we want to keep it and get it all cleaned up for you. We picked up a filthy car at 6 at night. I could have waited until the next day. Atleast run it through a car wash...
Customer Service - 4.0/5.0 -
Kept us informed, we proactive. But should have apprised us of the shoddy after market parts (we do know they had to re-order one but they should have done the same with the grill).
My Experience - 5.0/5.0 -
Veronica appreciate the Excellent job well done keep up the fabulous work
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Thanks
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Repair was done correctly . Great job