Springhill Collision

4.7 (224reviews)
93%
1105 I-65 COMMERCE DRIVE,  Mobile,  AL  36606

In operation 6 years.

Welcome to the Springhill Collision Center from Springhill Toyota! We're Mobile's only Toyota and Lexus-certified collision center, but we work on all makes and models. We utilize factory-trained collision technicians, state-of-the-art technology and Original Equipment Manufacturer (OEM) parts, so you can rest assured that we're taking excellent care of your vehicle. What do OEM parts mean? They mean you get to keep your Toyota a Toyota, or your Lexus a Lexus. We also ensure your vehicle is repaired to the same standard as when it was manufactured, so you can have peace of mind. For any questions you may have, you can call us at (251) 460-1000.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Full Service Mechanical
  • Towing
  • Automotive Glass Replacement
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat Closed
* Holiday hours may differ.
Lexus Certified

Reviews (224)

Likely to Recommend

I would certainly recommend them!

Repair Quality

Our scheduling worked out perfectly as we had planned a family vacation during Spring Break week so we dropped off our car for an updated estimate for the insurance, picked up our rental and were gone for the week. The following week the nice folks at Springhill Collision Center called to let us know our car was ready. When I picked it up, I inspected it to find it was clean and the repair was First Class...with excellent service! We will definitely use Springhill Collision Center the next time we need a body repair but hopefully that won't be too soon!

Customer Service

Perfect Service

Returned Clean

Likely to Recommend

Repair Quality

Good job

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Was amazed on the outcome of my car. Looks a lot better than the way it went into the repair shop. Brett was very good, kept me updated on my car & went above & beyond for me! Thank yall so much Springhill Collision!! Yall will be my go to place in the future for any repair needs.

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

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Repair Quality

Customer Service

Brett Yurak is amazing!! Very helpful and professional

Returned Clean

Likely to Recommend

Repair Quality

Not knowing the extent of the damages, it seemed to take a little long for the repairs to be completed. But JR and/or Bridget was always available to answer any questions.

Customer Service

Both JR and Bridget was very responsive.

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

RAV4 looks brand new

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Great service!

Customer Service

Great service!

Likely to Recommend

Repair Quality

So far so good. Looks nice

Customer Service

Bridget is very nice and on top of things

Likely to Recommend

Repair Quality

Car looked brand new!

Customer Service

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Customer Service

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Repair Quality

Customer Service

I would have loved periodical updates on status of repair.

Likely to Recommend

Repair Quality

Customer Service

This is very hard to answer. Rachael is golden. She was very helpful to me but due to a "miscommunication" between the manager of your collision center and the mechanic. That miscommunication costs me over 1k. I asked for some type of reimbursement and the manager said he would see what he could do and NEVER called me back but has pawned it off for Rachael to deal with. I still do not have an answer but I do expect some type of reimbursement while my car sat there for weeks for no reason. I was told not once but numerous times you could NOT put my exhaust back on my car and low and behold - 8 weeks later - you use MY exhaust. I am very frustrated and have spoken with a lawyer about my situation with this.

Likely to Recommend

Repair Quality

Customer Service

My Experience

Tray Ramsey and Rachel Boyington where both absolutely amazing to work with and so sweet!!

My Experience

The staff in the front office, Rachell and the receptionist provided absolutely superb customer support

My Experience

I just kept getting told my vehicle would be ready by different dates. When I picked it up today, I was told it had been cleaned. It very obviously had not been (window shield is dirty, headlights dirty, side view mirrors dirty, shoe marks on the inside & dust all in the interior from repairs made…when I opened the sunroof, a piece of shaved metal fell on my face). Other than the dates it would be ready for pick-up continuously changing & it obviously not being cleaned up after repairs, I’m happy so far.

My Experience

Rachel took excellent care of getting the repair done as promised. Loved the email notifications on the process of where the repair was. Would highly recommend this facility.