Springhill Collision
In operation 6 years.
Welcome to the Springhill Collision Center from Springhill Toyota! We're Mobile's only Toyota and Lexus-certified collision center, but we work on all makes and models. We utilize factory-trained collision technicians, state-of-the-art technology and Original Equipment Manufacturer (OEM) parts, so you can rest assured that we're taking excellent care of your vehicle. What do OEM parts mean? They mean you get to keep your Toyota a Toyota, or your Lexus a Lexus. We also ensure your vehicle is repaired to the same standard as when it was manufactured, so you can have peace of mind. For any questions you may have, you can call us at (251) 460-1000.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Full Service Mechanical
- Towing
- Automotive Glass Replacement
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
My Experience - 0.0/5.0 -
I am over all happy with the repair and the communication at all steps of the service. My only complaint is that when I arrived home I noticed that it appears that a new tail light was billed, but I did not get a new tail light. There was a scuff on it, and the person I worked with came out when I noticed it and used some sort of polish on it, but it’s still noticeable now. If a new tail light was billed I’d like the new tail light. Like I said. Over all very happy with everything, but when I left I thought I wasn’t charged for the tail light since it wasn’t fixed.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
The team did an incredible job with the fix. Can’t even tell there was an accident. There was one problem with a part, but they fixed it ASAP. I will use them for everything in the future.
Customer Service - 5.0/5.0 -
There was one issue that they corrected instantly. Amazing customer service
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
It appears a good job was performed in a timely manner
Customer Service - 5.0/5.0 -
Everyone was very professional
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 3.5/5.0
Repair Quality - 5.0/5.0 -
Repair looked fantastic.
Customer Service - 3.0/5.0 -
Was not updated about my car until after the repair was in process. Estimate was completed and not notified. Was not notified of the delays on my parts until after I called about getting updates on my car completion.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0 -
Our communication about it was not good.
Repair Quality - 5.0/5.0 -
Very pleased
Customer Service - 4.0/5.0 -
Had a few disputes about some things but we ironed them out my car looks like new rides good thank u JR everything is alright.God bless u n your employees
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
JR was my rep and he knocked it out of the park...
Customer Service - 5.0/5.0 -
Courteous, Profesional and on time..
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great Service.
Customer Service - 5.0/5.0 -
Great service.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 4.0/5.0
Repair Quality - 4.0/5.0 -
Bridget was amazing. Updates could have been better. The text messages meant nothing in regards to a time line of expectancy of when to expect when things would be completed.
Customer Service - 4.0/5.0 -
Bridget was amazing, however, they seemed a little short staffed.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
I wouldn’t carry my Lexus anywhere but Springhill Collision. Thank you so much❤️❤️🙏🏾
Customer Service - 5.0/5.0 -
I wouldn’t carry my Lexus anywhere but Springhill Collision. Thank you so much❤️❤️🙏🏾
Returned Clean
Likely to Recommend - 3.5/5.0
Repair Quality - 5.0/5.0
Customer Service - 4.0/5.0 -
Would have appreciated updates during repair period in light of time taken for repairs.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 4.0/5.0 -
For customers service 10 but the details of the repair 3 bc they should had done better on clean up after the paint job
Repair Quality - 2.5/5.0 -
The first look amazing looks great but when I started really looking there was minor little thing that was not finished but very minor
Customer Service - 5.0/5.0 -
Amazing customer service was amazing