Ssr Autobody
In operation 6 years.
We specialize in collision repair for BMW, Mercedes Benz, Lamborghini, Audi, Porsche, Rolls Royce, Bentley, etc. after a vehicle has been in an accident. We work with all insurance companies to help make your repair with us a smooth, stress free, experience. We have a range of flat bed tow trucks to pick up your vehicle and a partnership with enterprise to get you in to a rental car. Bring in your BMW, Mercedes Benz, Lamborghini, Audi, Rolls Royce or Porsche for a quote today! Customer satisfaction drives us, every customer drives away with a smile!
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Full Service Mechanical
- Towing
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- Spanish
- French
- Arabic
| Sun | Closed |
| Mon | 9:00 am - 5:30 pm |
| Tue | 9:00 am - 5:30 pm |
| Wed | 9:00 am - 5:30 pm |
| Thu | 9:00 am - 5:30 pm |
| Fri | 9:00 am - 5:30 pm |
| Sat | Closed |
Likely to Recommend - 5.0/5.0 -
I would take my car their again.
Repair Quality - 5.0/5.0 -
I do wish the communication was better regarding updates. The portal was not updated, but I do understand they were really busy with lots of cars/customers.
Customer Service - 5.0/5.0 -
Communication could have been better.
Returned Clean
Likely to Recommend - 0.5/5.0
Repair Quality - 0.5/5.0 -
I want to share my experience with SSR Auto Body, which unfortunately was not a positive one. They had my car for two months. When it was returned to me, I noticed unexplained miles on the vehicle, and the trip miles had been reset to zero, which was concerning and never explained. When I asked if my car had been driven anywhere, the immediate response was No…..this was alarming as you would think it would have been test driven given the new “safety parts” that they installed. It was also clear my car did not go through a proper quality check. The two back seats were not locked into place, which is a significant safety issue and took me quite some time to fix myself. Additionally, the Apple CarPlay, backup camera, and radio were not working upon pickup (these were later fixed after I raised the issue). The car was returned to me extremely dirty—there were leaves in the backseat and thick dirt and leaves inside the glove compartment, as shown in the photos. There was also paint overspray on the back window of the hatchback, which further showed a lack of care and final inspection. I also asked multiple times for my new license plates to be installed and was told it had been done; however, when I picked up my car, the old plates were still on the vehicle. Communication throughout the process was very poor. I had to constantly follow up for updates, and information was rarely volunteered. The hatchback also no longer opens with the key, which was not an issue prior to the repair. The quality of the work was mediocre at best and could have been much better with more care and attention to detail. I truly wanted this to be a good experience, but it was not. The initial estimate was extremely high and nearly resulted in my car being totaled out. The messaging around this felt strange, almost as if that outcome was preferred. For context, I drove my car for almost two months after being rear-ended, and it drove perfectly with no odd noises or issues. If you need your car back in a timely manner or expect thorough communication and quality control, this is not the body shop for you. Based on my experience and previous reviews, I am clearly not alone in feeling this way.
Customer Service - 1.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
I was a pleasure to work with Luis. Very helpful and professional.
Customer Service - 5.0/5.0 -
Perfect
Likely to Recommend - 3.5/5.0 -
The repair quality and final result were satisfactory. If communication during the repair timeline were more proactive and consistent, I would be more confident recommending the service without hesitation. I would also like to mention one concern: I noticed that the vehicle mileage increased by nearly 400 miles during the repair period. This was unexpected and made me feel a bit concerned and uneasy. I understand test driving may be necessary, but clearer communication about mileage usage would have helped provide reassurance. I am sharing this feedback sincerely and without emotion, in the hope that it can help improve communication and the overall customer experience in the future.
Repair Quality - 4.0/5.0 -
The repair quality was very good, and I am satisfied with the final result. However, the repair process took longer than expected. I also noticed that the vehicle mileage increased from 13,546 miles at drop-off to 14,050 miles at pick-up, which was unexpected. While I understand that test driving may be necessary, receiving clearer communication or explanation regarding mileage usage would have helped provide reassurance. I hope this feedback can be helpful in improving communication and the overall customer experience.
Customer Service - 4.0/5.0 -
As mentioned above, the unexpected increase in mileage also raised some concerns. Clearer communication and explanation during the process would have helped provide reassurance.
Returned Clean
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0
Customer Service - 4.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0 -
Yes this is the second vehicle now i would only use them
Repair Quality - 5.0/5.0 -
I brought my Mercedes S-Class to SSR Auto Body Shop, and I couldn’t be happier with the results. They used all original parts, and the paint job was absolutely flawless—you’d never know the car had any damage at all. Their attention to detail is second to none. Luis was a pleasure to work with—professional, honest, and kept me updated every step of the way. If you care about quality and want your car done right the first time, I highly recommend SSR Auto Body.
Customer Service - 5.0/5.0 -
I brought my high-end Mercedes to SSR Auto Body Shop, and I couldn’t be happier with the results. They used all original parts, and the paint job was absolutely flawless—you’d never know the car had any damage at all. Their attention to detail is second to none. Luis was a pleasure to work with—professional, honest, and kept me updated every step of the way. If you care about quality and want your car done right the first time, I highly recommend SSR Auto Body.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great service great people that have working
Customer Service - 5.0/5.0 -
Great service great people that have working
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
I appreciated how SSR took care of everything from start to finish and kept me updated throughout the process. Luis and Maria were both professional and a pleasure to work with! I will absolutely refer SSR to family and friends and if I need future bodywork, SSR will be my first choice! Thanks guys!
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
SSR did the little things to make sure I was happy! Quality of the paint is immaculate! Luis and Maria did a great job communicating to make sure my Impala came out perfect! Thank you so much!
Customer Service - 5.0/5.0 -
Luis did a great job keeping me informed on what was going on.
Returned Clean
Likely to Recommend - 3.5/5.0
Repair Quality - 2.5/5.0
Customer Service - 3.5/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 1.0/5.0 -
I will be avoiding this place at all cost.
Repair Quality - 1.5/5.0 -
Car did not get fixed in the time they stated. Would tell me I would receive a call in "15' mins and would have to wait a whole day to get a call or would have to call myself. Was being told my car would be ready so showed up to pick up the car and was told that they ordered the wrong parts. They should have checked the parts when they got the parts not when they are about to install the parts. Overall the employees are nice but the service is terrible. Made a mistake taking my car here to get repaired. They would on a lot of luxury cars so it seems like they don't care about the customers that aren't spending thousands of dollars to get their car fixed. I also called them multiple times to make sure to install my license plate back on the front bumper and guess what, they forgot to do that too. If I was able to, I would just pick a different body shop to take your car to.
Customer Service - 1.5/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Excellent repairs and finish.
Customer Service - 5.0/5.0 -
Kept me informed during the process. Very cordial.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great customer service, excellent work.
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0 -
A professional establishment
Repair Quality - 5.0/5.0 -
Detailed and profesdional
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0 -
I would recommend highly. Repairs we’re done great!
Repair Quality - 5.0/5.0 -
The staff was very nice especially Nicole and Maria. Abe was assisting me but it seems he left the company before my car repairs was complete.
Customer Service - 5.0/5.0 -
Great. Maria and Nicole kept me in the loop.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Everything was so perfect , smooth and professional
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0 -
Absolutely
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Excellent at managing customer expectations