St. Laurent Collision Center
In operation 65 years.
St Laurent Collision Center is a collision center that has been in business since 1961. Been voted best collision shop in the Nashua area for 18 years straight and still running. We strive to provide high quality repairs in a timely manner. We provide a high level of customer service and value our customers!
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Towing
- Automotive Glass Replacement
- Detailing
- American Express
- Discover Card
- MasterCard
- Visa
- Cash
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 8:00 am - 5:00 pm |
| Tue | 8:00 am - 5:00 pm |
| Wed | 8:00 am - 5:00 pm |
| Thu | 8:00 am - 5:00 pm |
| Fri | 8:00 am - 5:00 pm |
| Sat | Closed |
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
They always do a great job. We have built a relationship based on trust and knowing they will always do a great job.
Customer Service - 5.0/5.0 -
It is always timely and if they find anything else that should be addressed they call me right away. They provide the quote faster than anyone.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Thank you so much, the whole process was easy, the estimate was accurate and the work was exceptional and fast and on schedule. We couldn't be more pleased.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Honestly great experience they dealt with my insurance company all I had to do was drop it off and pick it up. Looks brand new.
Customer Service - 5.0/5.0 -
Have me a time line and stuck to it
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0 -
Very good communication
Customer Service - 5.0/5.0 -
Very nice and easy to talk to. Made process very easy
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
We have brought a couple cars to you and we have been very happy with the results. Thank you!
Customer Service - 5.0/5.0 -
Excellent!
Returned Clean
Likely to Recommend - 2.0/5.0
Repair Quality - 2.5/5.0 -
1. The repair time was too long and the arrangements were unreasonable; 2. I failed to communicate effectively with the company about the case filing method, resulting in me paying double the cost.
Customer Service - 3.0/5.0 -
Failure to provide timely feedback and communication regarding relevant issues during the repair process resulted in disputes over repair costs and timelines
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 4.5/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0 -
Would recommend
Repair Quality - 5.0/5.0 -
Very satisfied customer. Excellent customer service. Will highly recommend.
Customer Service - 5.0/5.0 -
Highly recommend.
Returned Clean
My Experience - 3.0/5.0
Likely to Recommend - 2.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 2.0/5.0 -
I was told that they would call me to schedule an inspection. 2 weeks later I called them and they said just bring it in Amy day between 8am and 5pm. So I lost time there. After my inspection the have me a date to come in. I asked about a rental car and they said they would take care of that for me. The day before I was to drop off my vehicle I still hadn’t heard from anyone. So o called and they said they would call Enterprise and I would hear back that day. Around 4 pm I called back and they said “we messaged Enterprise but haven’t heard back. Give them a call”. So I called myself. Enterprise knew nothing about me needing a vehicle. So I had to call Nationwide myself to get the process started. When I dropped the vehicle 1 person said it would be about a week. Another person in the office said “maybe this Wednesday “. (I dropped on a Monday). I didn’t hear from anything so I called on Tuesday of the following week, which was day 7. They said it was being put back together and needed to be cleaned. Old be ready tomorrow (Wednesday) afternoon. They would all me. I heard nothing. I called them Thursday morning and they said it needed to be cleaned. I asked if it would be ready that afternoon and they said maybe because there was a hangup with the insurance. Told me to call back around noon. So I called back and they squid they were waiting for the insurance to respond. If I don’t hear back by 3pm it would be tomorrow. On Friday morning o balled again and they said it was still eating for insurance company to respond back. So I called Nationwide. They got in touch with the shop and they finally agreed to release the car. Felt like a lot of unnecessary customer interaction and stress to get my vehicle back in time to travel for Easter. (I needed my Highlander back to fit my family and dog). All told it was 10 business days when the expectation set was 1 week. Not a great experience.