Star Body Works - McAndrews

4.9 (721reviews)
95%
609 W. McAndrews,  Medford,  OR  97501
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Shop AssistantSparkles

In operation 78 years.

Star Body Works is renowned for its unwavering commitment to repairing vehicles to Original Equipment Manufacturer (OEM) specifications. This dedication is central to our service philosophy, ensuring that every vehicle we repair meets the highest standards of quality and performance. Our approach involves using cutting-edge technology and equipment that align with OEM standards. This advanced tooling allows us to perform repairs with precision, maintaining the vehicle's original integrity. Additionally, our team of highly trained technicians brings extensive knowledge and skill to each repair, ensuring that every job adheres strictly to manufacturer guidelines. Customer satisfaction is paramount at Star Body Works. We prioritize clear communication and exceptional service, ensuring that clients are fully informed and confident in the work being performed on their vehicles. By focusing on OEM specifications, we not only enhance vehicle safety and performance but also help preserve its

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Full Service Mechanical
  • Towing
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • MasterCard
  • Visa
  • Cash
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.
I-Car

Reviews (721)

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Great staff

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My Experience

Everyone was very friendly and informative. Thanks for everything.

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My Experience

Superior Job and Service As Always! *****

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Repair Quality

Everyone was friendly, knowledgeable and helpful. I hope I never need to have auto body work again, but if I do, I'll go to Star.

Customer Service

Everyone was friendly, knowledgeable and helpful. I hope I never need to have auto body work again, but if I do, I'll go to Star.

Returned Clean

My Experience

Receptionist was rude upon pick up and when I called after getting a text saying it was done they were rude when I inquired about it.

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Repair Quality

Great work, super fast, and very friendly people!

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My Experience

Kory worked hard on getting my jeep back to me, and my car looks awesome inside and out

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My Experience

Excellent service. Thank you!

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My Experience

Although the repair took longer than expected, Star Body Works made sure everything was taken care of before returning vehicle. They even paid for the rental vehicle past the allotted time covered by our insurance company. That’s good service!

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The work done was excellent, it just took longer than expected.

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My Experience

Excellent work, excellent communication during time you had my car

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My Experience

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My Experience

was not a reasonable time fram to complete the wrk. started out as 5 days went to 7 then to 11 days. when i finally got my vehicle back a running light was still notfunctional so they had not completed all the necessary wrk and i have to bring it back again. after the initial 7 days i was planing to pick up my vehicle up and that morning i was txted that it would not be resdy for an additional 4 days.

Likely to Recommend

Because f the comments already itentified

Repair Quality

This reating is based on the quality of the work they did do hope this survey allows me to elaborate on the lack of timleyness and other issues i had

Customer Service

I brought my vehicle in and was under the impression it would take 5 business days to do the work. On the first day i recieved a text notifying me that it was going to take 7 full days. On the morning of the day i was to pick up my vehicle i recieved a text message that it was going to take 4 additional days. I called the busniess and recieved a number of excusses why the work was delayed but no explainatin of why i wasnt notified of the additiional 4 days until the last minute. This was a very big inconvienience

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My Experience

MY CONCERNS WERE ADDRESSED +ANSWERED! TREATED RESPECTFULLY,+VALUED AS A CUSTOMER.

Likely to Recommend

Repair Quality

My truck looks great! After the body work was done it looks better than when I bought it.

Customer Service

Returned Clean