White's Collision Service - Medford

5.0 (59reviews)
100%
5630 Crater Lake Ave Unit A,  Medford,  OR  97502
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Shop AssistantSparkles

In operation 25 years.

At White’s Collision Service, the safety of your vehicle is our top priority. When you work with our certified collision repair center, you get the highest quality repairs possible. We are a technology-forward auto body shop, utilizing the most advanced tools and methods available. We pride ourselves on our customer service and convenience to you, and we will outperform the competition every time! When you work with White’s Collision Service, you will be happy with the results, and we’ll do everything we can to make the process easy. We’ll coordinate with your insurance company, so you don’t have to.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • On-Site Car Rental - Enterprise®
Payment Types
  • Cash
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.

Reviews (59)

Customers say
Overall Customer Satisfaction
Customers consistently praise Whites Collision for delivering outstanding repair quality, with many noting their vehicles looked brand new upon return. The shop receives high marks for proactive communication, with staff providing regular updates throughout the repair process. Timeliness is a recurring highlight, as numerous customers report their vehicles were completed ahead of schedule. Customers also frequently express pleasant surprise at receiving complimentary interior and exterior cleaning. A few customers noted minor post-repair concerns such as sensor issues and cleanliness of specific items, reflecting areas customers feel could be refined further.
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"... my car, I was amazed by the quality of their work. My rear bumper looks absolutely brand new—you would never know it had been damaged. The attention to ..." Read more
"Excellent job. They went above and beyond to make everything right"
"Best experience every with vehicle repairs."
"Excellent customer service, repair looks brand new. The guys at Whites did an amazing job. They made the process with the insurance ..." Read more
"Beautiful job, professional and friendly to deal with."
"It was done early. Which was a real blessing as we was down to one car."
"It was ready early and got regular status updates"
"Got me repaired fast and at a great price"
"Regular updates through whole process"
"... recommend. They are very knowledgeable people and communication is amazing." Read more
"Updated almost daily"

Likely to Recommend

Repair Quality

Work was done timely and with quality workmanship

Customer Service

Explained all that was going to happen very well

Returned Clean

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Repair Quality

Customer Service

Returned Clean

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Repair Quality

Definitely a company that I would recommend. They are very knowledgeable people and communication is amazing.

Customer Service

Returned Clean

Likely to Recommend

Great service.

Repair Quality

I recently brought my car in two white collision to be repainted. I gotta tell you my car looks fantastic. Just like when I drove it off the Toyota parking lot brand new. Their professionalism and friendliness I give a 15 I recommend to everyone to support whites collision service if they want a professional service done in a timely matter. Frank and his crew are the best I’ve ever seen.

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

I had an excellent experience with White’s Collision Service! After my vehicle was hit and my rear bumper was damaged, they made the entire repair process smooth and stress-free. Their team was professional, friendly, and kept me informed throughout the process. When I picked up my car, I was amazed by the quality of their work. My rear bumper looks absolutely brand new—you would never know it had been damaged. The attention to detail and craftsmanship exceeded my expectations. I highly recommend White’s Collision Service to anyone needing auto body repairs. They truly take pride in their work, and it shows. Thank you for getting my car looking like new again!

Customer Service

Returned Clean

Likely to Recommend

Referred my aunt to get her car repainted

Repair Quality

Whites fixed my door window when the regulator went out. Quick professional service. They were the only shop that returned my call. Frank was helpful, kind and professional. Highly recommend!

Customer Service

Returned Clean

Likely to Recommend

We would never recommend anyone else.

Repair Quality

These guys are the best. We love Frank, he was so friendly and very professional. He took care of us from start to finish. We were so happy with the work they did on our car. It was beautiful. My wife and I would never recommend anyone other than Whites collision. You cannot find better customer service anywhere.we highly recommend Frank and his crew.GOD BLESS those guys!

Customer Service

Best customer service I've seen in a long time.

Returned Clean

Likely to Recommend

Repair Quality

I had an outstanding experience with Whites Collision and couldn’t be happier with the results. My vehicle needed repair on the driver-side door and mirror, along with correcting an issue at the top of the door where air was coming in. Frank, the manager, provided exceptional customer service from start to finish—professional, communicative, friendly, and genuinely committed to making sure everything was done right. Craig handled the body repair work, and the craftsmanship was flawless. The door, mirror, and alignment correction were done expertly, and everything fits and functions perfectly. Jesse did the painting and detailing, and the results blew me away. The paint is an exact match—truly seamless—and my car was spotless inside and out. It looked like a full professional detail that easily would have cost several hundred dollars on its own. Overall, I highly recommend Whites Collision and their entire crew for their excellent work, attention to detail, and top-tier customer service. I came from the Phoenix area, and I would gladly bring any of my vehicles here—even if I lived in Roseburg or Yreka. Yes, they are that good, that is why they deserve a 5-Star review from me!

Customer Service

Returned Clean

Likely to Recommend

I have no hesitation recommending whites

Repair Quality

Excellent service and EXCELLENT WORK on my vehicle!! Thank you!!

Customer Service

Returned Clean

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Repair Quality

Frank is the best at his job, knows what he’s doing it and kept me well updated.

Customer Service

Returned Clean

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Repair Quality

Got me repaired fast and at a great price

Customer Service

Returned Clean

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Repair Quality

Great communication, quality work!

Customer Service

Great communication!

Returned Clean

Likely to Recommend

I would recommend Whites

Repair Quality

My experience with Whites Collison was exceptional.. I would highly recommend them.. Thank you

Customer Service

Whites did an exceptional job on repairing my car.. highly recommend them..Thank you

Returned Clean

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Repair Quality

Customer Service

Returned Clean

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Repair Quality

Customer Service

Returned Clean

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Repair Quality

Excellent customer service, repair looks brand new. The guys at Whites did an amazing job. They made the process with the insurance company really easy. Nothing but good things to say about Whites Collision. I will return for any and all body related work.

Customer Service

Likely to Recommend

Repair Quality

They did a very good job

Customer Service

Returned Clean

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Repair Quality

Another great Job by Frank's team.

Customer Service

Frank kept me informed on the progress. They took extra steps to meet the scheduled date.

Returned Clean

Likely to Recommend

Repair Quality

They did great work and got it done fast. I was really surprised did not think my vehicle would even be able to be fixed. so grateful and happy great experience.

Customer Service

They communicate very well about how my car was coming along as the process was going

Returned Clean

Likely to Recommend

Repair Quality

They did a great job

Customer Service

Great communication

Returned Clean