Classic Collision Central Point

4.8 (1,065reviews)
97%
5262 Crater Lake Ave,  Central Point,  OR  97502

In operation 43 years, 9 years at this location.

Classic Collision was established in 1983 in with one single goal: to offer quality service with integrity and honesty. For over 40 years, we have continued to do this by employing the best talent and using the highest-quality materials. Classic Collision in Central Point, OR is here to give you peace of mind by making the auto body repair process as easy and stress-free for you as possible, from drop-off to pick-up. We put customer satisfaction first in all that we do while being I-CAR Gold and holding several OE certifications; making us a leader in comprehensive collision repair.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Detailing
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 5:30 pm
Tue 8:00 am - 5:30 pm
Wed 8:00 am - 5:30 pm
Thu 8:00 am - 5:30 pm
Fri 8:00 am - 5:30 pm
Sat 8:00 am - 12:00 pm
* Holiday hours may differ.
I-Car

Reviews (1,065)

Customers say
Overall Customer Satisfaction
Customers consistently praise Classic Collision for exceptional service quality, with many highlighting the outstanding communication system including regular text updates three times per week. The repair work consistently restores vehicles to like-new condition, often exceeding expectations. Customers frequently mention the added value of thorough interior and exterior detailing. The professional, friendly, and knowledgeable staff create a welcoming atmosphere that makes the repair process stress-free. Timeliness is generally excellent, with many repairs completed ahead of schedule. The few improvement areas mentioned by customers include occasional communication gaps with text messaging systems and rare instances of extended repair times due to parts availability.
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"... in quickly, kept me well informed of the progress, repaired everything to Like New condition and finished the job earlier than anticipated. The ..." Read more
"Outstanding service and total quality work. Car looks better than new and the interior never looked so good"
"fabulous job was done to my mini Cooper after I hit a deer. It was done very quickly and it looked amazing."
"They went above and beyond I just cant say enough about how good they took care of my car.i will never ..." Read more
"Very friendly and kept us posted on the progress. The work was amazing and I would recommend Classic Collision to anyone who needs work on there vehicles."
"... progress, repaired everything to Like New condition and finished the job earlier than anticipated. The only way this could have gone better is if I ..." Read more
"everything lined up perfectly, and I received my car a week earlier than promised"
"It was ready when they told me it would be and they washed and cleaned it for me.its hard to ..." Read more
"It was finished before promised"
"Ready a week early"
"Communication was just right. I knew the status of the insurance claim and repair at all times."
"... will tell everyone about it. Thank you very much! The bonus was the updates, great communication." Read more
"very good communication through out the repairs"
"Communication was incredible"
"The communication was amazing I always knew just where we were in the process"

My Experience

I was very pleased with the repairs and was astonished that when I got my rig back that thet had washed it inside and outside. Exceptional work. Thank you.

My Experience

You do great work!

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Great customer service.

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My Experience

There was only one thing on the not satisfied side. The truck looks good, it was left very clean inside and Dan was very good at giving updates as well as responding to questions. The professionalism/friendliness when entering at this facility as well as the phone call to tell me my vehicle was ready was lacking. Because of this, if services are needed in the future I would opt to use the medford location. Thank you!

Likely to Recommend

It is just because of the rudeness when dealing with the young man at the front desk. Dan was professional and friendly.

Repair Quality

The repair was good as was the communications with Dan on the progress of the repair, as well as him answering any questions.I had. Any dealings with the young man at the desk were not favorable. He was not professional and came across as rude with greeting me when I first entered your business, the phone message that was left telling me my vehicle was ready and when I went back to pick it up and pay for it. If there is a need in the future for any kind of repair.I will opt to take it to the medford store because of how he dealt with me.

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I was greeted and treated with respect and the staff was friendly. My car was repaired and looks absolutely beautiful. The repair was done in a timely manner. I will definitely recommend Classic Collision to anyone.

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Very responsive. Waiting for manufacturer to send item and truly happy with quality.

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I give you 10 Stars and would definitely refer you guys

Repair Quality

They did an amazing job I'm giving them 10 Stars and would like to thank all the team members that participated in helping get my car fixed

Customer Service

I'm giving them 10 Stars the car came out perfect and any timely manner I'd like to thank all the team members that participated in helping getting the car going and the office staff was very nice and sweet I would like to thank you all

My Experience

Beautiful work!

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Great to work with

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I had an excellent experience and would recommend you guys to anyone! Thank you!

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My Experience

Excellent work and customer service when I took my truck to them it was really dirty inside and out since we had just came home from camping the night before and they took the time to clean it even though they didn’t have to. I was always informed via text on any updates all together all the guys did an excellent job 1000 stars :)

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Good service

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Classic replaced a bumper that had previously been replaced because it had started to rust after just 18 months. They were able to talk my insurance into going with an OEM part instead of putting the same non-OEM part that my insurance insisted on putting on again. They communicated well and were able to pick up and drop off my truck. It was dropped off with a fresh car wash and was looking very clean

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