Star Body Works - McAndrews

4.9 (721reviews)
95%
609 W. McAndrews,  Medford,  OR  97501
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Shop AssistantSparkles

In operation 78 years.

Star Body Works is renowned for its unwavering commitment to repairing vehicles to Original Equipment Manufacturer (OEM) specifications. This dedication is central to our service philosophy, ensuring that every vehicle we repair meets the highest standards of quality and performance. Our approach involves using cutting-edge technology and equipment that align with OEM standards. This advanced tooling allows us to perform repairs with precision, maintaining the vehicle's original integrity. Additionally, our team of highly trained technicians brings extensive knowledge and skill to each repair, ensuring that every job adheres strictly to manufacturer guidelines. Customer satisfaction is paramount at Star Body Works. We prioritize clear communication and exceptional service, ensuring that clients are fully informed and confident in the work being performed on their vehicles. By focusing on OEM specifications, we not only enhance vehicle safety and performance but also help preserve its

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Full Service Mechanical
  • Towing
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • MasterCard
  • Visa
  • Cash
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.
I-Car

Reviews (721)

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Repair Quality

It took 28 days for my repair of a bumper.

Customer Service

My Experience

All I gotta say is that from day one they went above and beyond to not only awnser all of my questions, but LITERALLY FINISHED MY CAR IN A WEEK AND A DAY. Oh and on top of that they gave me three free car washes !!! 10/10 Experience. The Geico Star Body works team will treat you great.

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My Experience

So appreciated that my car looked like new! I didnt know what to expect, but my car is beautiful and drives perfectly--thank you crew on Central St.!Plus the office Crew on Summit Ave went way above and beyond with info, updates, and overall communications, from the very 1st day & hour to pick-up day! hank you Sarah, Becca, Deanna, and Aaron. Lastly, I felt very secure with the teamwork between SO Subaru, Star Body Works, and Enterprise! Y'all are appreciated more than I can express.

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Should somebody inquire about my car repair, I would inform them of my ordeal with the wait involved, but would say also I was quite satisfied with the work involved in the completed repair.

Repair Quality

The wait for the car was way too long, but the completed work raised the score to the level I gave.

Customer Service

The constant delays caused the decrease in the score, but still I rated the score an 8 based on having a loaner car available to use during the repair process.

My Experience

Your Team, Sara, Mo, Isabel, and Becca are outstanding professionals. The updates throughout the process, provided me with a very positive experience and a feeling of great trust. I would like to express my deepest gratitude to the Team. Sara, Star Body Works is very fortunate to have you at the front desk!

Likely to Recommend

I would recommend Star Body Works without hesitation.

Repair Quality

The Team excelled throughout the process. Star Body Works is very fortunate to employ such team of professionals.

Customer Service

Sara is a remarkable professional. I congratulate Star Body Works for having Sara as an employee.

My Experience

The people working on my car worked with me to get it completed by the time that I really needed it back and I so appreciate that!

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I already did recommend you.

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The jeep looks really good. They even washed and vacuumed the vehicle. Such a great touch!

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Star body works was great. Their communication was spot on, and they went the extra mile for me! I would go back in an instant.

Customer Service

The woman I was in communication with was amazing, I really can’t say enough about her!!

My Experience

Becca was awesome. Great customer service.

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My Experience

Great service and expedited process. Well done!

My Experience

Nice, professional, and speedy.

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Repair Quality

The car looked great, I did my inspection when I came to pick my car up the dent was gone.along with the white marks on my bumper. But my light bezel in my bumper was broken in the hit and run they were supposed to replace and instal a brand new one. And the broken and chipped light bezel is still on my car. They did say they would fix it. Now I have to wait for another call from them and come back down to the shop and have it replaced.

Customer Service