Star Collision Center
In operation 19 years.
Star Collision Center has been serving our community since 2007. Our goal is to provide high quality repairs on a timely basis. We provide a high level of customer service to each of our customers throughout the repair process. We offer vehicles to our customers that will be leaving their only form of transportation for repairs. All insurance companies are welcome, as well as self pay. We offer a full service repair shop including body repair and mechanical repair making us your one stop shop.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Full Service Mechanical
- Towing
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- On-Site Car Rental
- American Express
- Discover Card
- MasterCard
- Visa
- Cash
- Debit Card
- Spanish
| Sun | Closed |
| Mon | 8:00 am - 5:30 pm |
| Tue | 8:00 am - 5:30 pm |
| Wed | 8:00 am - 5:30 pm |
| Thu | 8:00 am - 5:30 pm |
| Fri | 8:00 am - 5:30 pm |
| Sat | Closed |
My Experience - 5.0/5.0 -
Great work and communication.
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0 -
Overall, great work. Two caveats: 1) still haven’t gotten trim for the front from the last job; 2) trim on back bumper isn’t tight. Otherwise, great! Communication is off the charts - excellent!
Customer Service - 5.0/5.0 -
Fantastic professionalism and communication.
Returned Clean
My Experience - 5.0/5.0 -
Everything went well. Trent called me to let me know what was going on, and kept me updated throughout the process. He was very professional. He even finished 10 day’s earlier than promised. Thank you Trent!
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 0.5/5.0 -
Unsatisfied with the customer service. Also have your employees drug tested.
Repair Quality - 0.5/5.0 -
Unsatisfied with the customer service. Also have your employees drug tested.
Customer Service - 0.5/5.0 -
Unsatisfied with the customer service. Also have your employees drug tested.
Returned Clean
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0 -
Yes 100%
Repair Quality - 4.5/5.0 -
Efficient, professional
Customer Service - 4.0/5.0 -
Professional
Returned Clean
Likely to Recommend - 3.5/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
I am very satisfied with the work that was done on my truck. Trent did a fantastic job keeping me in the loop on what was going on with it. I told him I need my truck back ASAP since I was heading back to Florida permanently in the beginning of June and I had my truck back 3 weeks before I had to leave. I highly recommend Star Collision. Thank you Trent for all that you did for my truck, you ROCK!!!
Likely to Recommend - 5.0/5.0 -
They did an awesome job on my truck. I am extremely satisfied with the work they did. I love that they put a black bumper on the front rather than the chrome that was on it. it looks a lot better.
Repair Quality - 5.0/5.0 -
I told Trent that I need my truck back before the beginning of June since I was going back to Florida permanently. Trent keep me in the loop on what was going on with my truck and he had it done 3 weeks before I had to leave. Thank you Trent, you ROCK!!!
Customer Service - 5.0/5.0 -
I was kept in the loop on what was going on with my truck. Trent returned my phone calls within minutes of me leaving a message on his voicemail.
Returned Clean
Likely to Recommend - 3.5/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 0.0/5.0 -
I saw on the tracker that my car would be ready at 4. I called at 8 a.m. and left a message for Cody about trying to pick it up sooner. I had to work at 4. He never called me back. I tried 3 x to call and ask for him again and no one ever answered the phone. So, at 1pm I drove down there and Cody was at lunch and no one else could say if it could be ready sooner. It wound up being ready at 3 so it all worked out but it was very frustrating that for 5 hours I could not get anyone at the shop to answer or call me back. Otherwise no complaints. 2 other guys in the shop were trying to be helpful and offered to meet me on Saturday. I appreciated that. It appears they did a good job and it was done when promised.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Really great work.
Customer Service - 4.5/5.0
Returned Clean
My Experience - 0.0/5.0 -
This place is a joke! Had my vehicle for almost two months. No communication from them. No one picks up the phone or calls me back after leaving many voicemails. Never will I take my vehicles to them again! Poor customer service. My whole experience was awful!!! Please do not take your vehicle there.
Likely to Recommend - 0.5/5.0 -
Never will recommend them. Had the worst experience with them.
Repair Quality - 0.5/5.0 -
I'm never taking vehicles to these people again. My whole experience was nothing but frustration and bad customer service.
Customer Service - 0.5/5.0 -
Please don't take your vehicles there. My whole experience was bad!! You will not be satisfied with the whole experience.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
They got to it quicker than anybody else could and did a good job.
Customer Service - 5.0/5.0 -
Good communication.
Returned Clean
My Experience - 5.0/5.0 -
The lady in the front was a little rude. Trent was amazing even when the repairs had to be pushed 2 days.
Likely to Recommend - 3.5/5.0
Repair Quality - 4.0/5.0 -
The receptionist was rude when I initiated called and when I dropped off. Trent was extremely nice and helpful. I would recommend him.
Customer Service - 4.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Beautiful paint job and body work and delivered earlier than expected, thank you!
Likely to Recommend - 4.0/5.0
Repair Quality - 5.0/5.0 -
None
Customer Service - 3.0/5.0 -
Some what rude…
Returned Clean
My Experience - 0.0/5.0 -
Not everything was fixed that said was fixed. It was kept for too many days. I have had the truck back for 2 weeks already and it has gone to another shop to fix what you never fixed but said you did. Very disappointed in this shop.
Likely to Recommend - 0.5/5.0 -
They said the vehicle was done when fluids were still leaking. Engine lights were on, when they were not on before taking it to the shop. The repair statement said things were replaced that were not and the paint was just touched up
Repair Quality - 0.5/5.0 -
Things were not fixed that said they were. There was more problems with the vehicle after repairs were made. You kept it too long for the minor work that was done. Body work was just covered up with paint, not actually fixed. We ended up having to take it to another repair shop to fix what you didn’t
Customer Service - 0.5/5.0 -
I wasn’t getting updates on service. I would call tomorrow check on progress and nobody would call back for weeks
Likely to Recommend - 2.0/5.0 -
Poor communication and parts delay from not ordering was the key problem
Repair Quality - 4.5/5.0
Customer Service - 2.0/5.0 -
Poor communication. Lack of updating when parts were not ordered timely. No communication on why it took two more weeks than quoted because parts were not ordered. Did not return repeated calls for update when messages were left
Returned Clean
My Experience - 0.0/5.0 -
The only problem that I had after I picked up the Jeep. I had a doctors appointment went and came back out and the jeep wouldn’t start so I had to find somebody coming and jump my car. My daughter came by jumped the car it started, and then it quickly died after that so then at the call somebody else they came over and found out that the battery terminal wasn’t tightened down fully. So I spent about an hour trying to figure out this. Anyway, everything looks fantastic. I appreciate Cody and everything he did. It was very nice. Thank you.