State Auto Body

4.9 (103reviews)
100%
380 Valley St,  Providence,  RI  02908

In operation 87 years, 42 years at this location.

State Auto Body was started in 1939, in Providence Rhode Island, and they have been giving their clients exceptional care and quality for over 70 years. We pride ourselves in our reputation. We never allow a customer to leave unsatisfied with the work we’ve performed on their vehicle. This is only possible by employing skilled technicians, and being willing to invest in the latest equipment. Using the best materials and latest methods in fixing your car is the only way to bring it back to pre-accident condition. We value our customers. I’ve heard one too many shops say, “Ah, it’s not visible once the car is put together,” or, “The guy will never notice that”. Our goal in business is not to be a “Hit ‘em once” shop. We aim to earn your business and keep it.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Full Service Mechanical
  • Towing
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
  • On-Site Car Rental - Enterprise®
Payment Types
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • Spanish
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.
Ford
I-Car
Subaru

Reviews (103)

Likely to Recommend

Repair Quality

Amazing experience. Will use again.

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

You did a great job. The car was returned nice and clean. Looks like it just got off the lot. Thanks

Likely to Recommend

I’m very satisfied with the results of the repairs of my car.

Repair Quality

I was very happy with my car when I got it back from you.

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

These guys are so nice and explained everything clearly. Made me feel confident they would get it done perfectly and handle the rental easily also. 10 out of 10 !

Customer Service

Returned Clean

My Experience

My Experience

absolutely wonderful service as well as every person i spoke to was respectful and helpful.

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Job well done. Completely satisfied👍

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Very helpful and appreciated their professional business

Likely to Recommend

Repair Quality

Great service

Customer Service

Returned Clean

My Experience

State Auto Body gave me the best experience! They were extremely accommodating, more than professional, and they got me back in my car sooner than expected. A++ grade guys and well deserved. Use State Auto Body shop you won’t regret it.

Likely to Recommend

Repair Quality

I was more than satisfied with State Auto Body. They were extremely accommodating, more than professional, and their beautiful work was done ahead of my expectations. Thank you State Auto Body for everything!!

Customer Service

Returned Clean

My Experience

Excellent service and work…..much sppreciated

Likely to Recommend

Repair Quality

Excellent work and great communication.

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

I’m extremely happy with the work done by State auto body shop. From the moment I dropped off my car, the team was professional, friendly, and very communicative. They explained the repair process clearly and kept me informed every step of the way.

Customer Service

Returned Clean

My Experience

Thank you for your outmost professionalism, fantastic communication and great service. We’ll be sure to recommend State auto body to our friends and family.

Likely to Recommend

Satisfied and would recommend absolutely

Repair Quality

Customer Service

Excellent work, requested done quickly

Returned Clean

Likely to Recommend

Repair Quality

amazing work, amazing people ! they helped me out so much when the person who hit me’s insurance was giving me problems! Thank you mario !!!

Customer Service

Returned Clean

My Experience

I really appreciated the responsiveness and quality of work. Thank you!

Likely to Recommend

Repair Quality

State Auto Body was very pleasant to work with and the work was top quality.

Customer Service

I called and was always able to talk with someone or they called me back quickly.

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

I appreciate that the shop was able to get my car in quickly — that flexibility genuinely helped, especially since I don’t have another vehicle to use in the meantime. The initial accommodation was great and absolutely worth noting. That said, I was a bit disappointed with the communication throughout the repair process. I had to call multiple times just to get basic updates, and eventually had to show up in person because I still wasn’t getting clear information. As a customer, especially one who expressed the urgency of needing the car back as soon as reasonably possible, I don’t think I should have to chase down updates. Consistent communication should be part of the service. I also asked for a full inspection, and while I was told everything was checked, I noticed a slight vibration on the driver’s side once I got the car back. That raises some concerns for me, as it suggests the inspection may not have been as thorough as I expected. Overall, I’m grateful for how quickly they took the car in, but clearer communication and more attention to detail would have made the experience feel much more reassuring. I hope the shop takes this feedback constructively, because the potential for a great customer experience is definitely there.

Likely to Recommend

Already have!

Repair Quality

They did an excellent job. Very responsive and helpful. Excellent at explaining the process. Very efficient

Customer Service

Convenient scheduling. Provided rides. Responsive

Returned Clean

My Experience

As always I’m totally satisfied with your service. Thanks