Sterling Collision & Paint Center

4.7 (239reviews)
100%
106 C Oakgrove Road,  Sterling,  VA  20166

"Quality is our passion... It is the foundation of everything we do. Our continuous improvement assures our ability to remain a market dealer"

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Full Service Mechanical
  • Towing
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Cash
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 6:00 pm
Tue 8:00 am - 6:00 pm
Wed 8:00 am - 6:00 pm
Thu 8:00 am - 6:00 pm
Fri 8:00 am - 6:00 pm
Sat 9:00 am - 3:00 pm
* Holiday hours may differ.

Reviews (239)

My Experience

This is my second time using your shop for my repairs. I must say that I am very happy with the outcome as well as my previous experience. My car looks beautiful again ! You guys are the best !

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Returned Clean

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My Experience

The Sterling Collision team were rock stars throughout the repair process and even assisting me when Esurance was dropping the ball

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My Experience

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Nice job. Thank you Rafael

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Thank You!

Customer Service

My Experience

Great work, and a very professional staff!

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My Experience

The repairs met my satisfaction, and the staff were very friendly. However, the work wasn't completed until 5 days after it's expected completion, due to waiting on a part. That wouldn't have bothered me if not for on the day it was supposed to be completed I received updates hours prior to saying that it would be finished on time. Up until this point I received updates daily notifying me of my car's repair status. The first delay was 1-2 days, with mo word. I called them, where I was informed that it would delayed again for 2-3 days. Up until the first delay, I got daily status updates, per my request, but after the delays I had to go out of my way to reach out to inquire about my car's whereabouts. My only criticism is to be better about communicating with customers consistently. Delays are at times inevitable, but I feel it's important to keep in touch, to prevent any further inconveniences.

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My Experience

From the very start to the time I pick up my car I was very happy and satisfied with all the great work they did on my car and keeping me informed on what was happening meant a lot to me as a first time customer. Kudos to all for your help and Rafael was great in every way. I would do business with them again. I will tell my family and friends about the great care I got at Sterling Collision. Thank you so much, my car looks amazing. A very happy lady indeed. Ms.

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My Experience

The friendliness of the staff and customer service is top notch. Would be happy to do business with again.

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Poor Customer service

My Experience

My car wasn’t washed and cleaned proper specially from inside there was dirt in it.

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My Experience

My Experience

Everything was great. Good customer service, and car was repaired quickly.

My Experience

Professional, accommodating and work appears to look fabulous. Relationship with Enterprise for car rentals makes getting in and out very easy.