Stevens Point Auto Center
In operation 5 years.
SPAC is committed to the automotive needs of our community. At SPAC, we build long term relationships with our greater Central Wisconsin area customers. After your vehicle is repaired, we stay with you to answer any questions or address any concerns you may have. We truly have exceptional people and exceptional service. We provide loaner cars if you need replacement transportation while our expert technicians repair your vehicle. You will also receive a full interior and exterior cleanup when we are done with your repairs. and a lifetime warranty.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Full Service Mechanical
- Towing
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:00 pm |
| Tue | 7:30 am - 5:00 pm |
| Wed | 7:30 am - 5:00 pm |
| Thu | 7:30 am - 5:00 pm |
| Fri | 7:30 am - 5:00 pm |
| Sat | Closed |
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
NICE WORK
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 4.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 4.5/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
2 or 3 days turned into 8 with excuses
Customer Service - 5.0/5.0 -
Jeremy was fantastic answering all my questions
Returned Clean
My Experience - 0.0/5.0 -
I was originally told it would take 4 days to repair and was not contacted for well over a week. It has taken over 14 days and I got a message to confirm I picked it up. I haven't even saw my vehicle yet! The update system you send through text messaging never updated the status of my vehicle.
Likely to Recommend - 0.5/5.0
Repair Quality - 0.5/5.0 -
Quoted a price and end total was $200 more
Customer Service - 0.5/5.0 -
Customer service person just wrote it off as "That's what it is."
Returned Clean
Likely to Recommend - 5.0/5.0 -
I would definitely recommend them due to the reasons previously stated.
Repair Quality - 5.0/5.0 -
Jeremy called us several times to let us know the status of the repairs. And, the vehicle looks like new!
Customer Service - 5.0/5.0 -
Jeremy called us several times to let us know the status of the repairs & he called to discuss an issue getting one of the parts.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 4.0/5.0
Repair Quality - 4.0/5.0
Customer Service - 4.5/5.0
Likely to Recommend - 0.5/5.0
Repair Quality - 2.0/5.0 -
This is the second repair I’ve had at this shop which turned out less than ideal. The first time I had to take it back immediately due to several reasons. This time there are small noticeable chips which were not repaired. I didn’t even bother going back with my complaints because I don’t have time to mess with it. I will definitely not go back here in the future and notified my insurance company so hopefully they stop sending their clients here.
Customer Service - 3.5/5.0
Returned Clean
Likely to Recommend - 0.5/5.0 -
I will make a point to tell people not to go to this dealer and repair shop
Repair Quality - 0.5/5.0 -
One of the worst customer service experiences I’ve ever had.
Customer Service - 0.5/5.0 -
I was always the one following up on timelines, did not receive accurate information about the repairs, and was promised solutions to problems that never were completed.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 3.0/5.0
Repair Quality - 3.0/5.0 -
Dash very dirty headlights aiming at ground
Customer Service - 3.5/5.0 -
Took a lot longer than said even when got updates was week later than said after having car for 4.5 weeks already
Likely to Recommend - 0.5/5.0 -
Will give further comment when repairs are completed
Repair Quality - 0.5/5.0 -
After being in the shop for a week and half they said the repairs on my car were done. Picked it up after hours because of work. Noted on way home air noise by door and next morning identified door was not aligned correctly. Scheduled to bring it back on March 1 but very disappointed that they would release it with obvious issue and cause me to make another trip to the shop.
Customer Service - 4.5/5.0 -
People were friendly
Returned Clean
Likely to Recommend - 3.5/5.0 -
I would recommend the shop, this was the first time I had a bad experience with customer service, however I would warn them it may take longer than expected. I understand there is a delay in the supply chain and getting any inventory for parts. Better communication would have made for a better experience.
Repair Quality - 1.5/5.0
Customer Service - 2.5/5.0 -
Customer service was good, everyone was polite and friendly, but information was lacking and not everyone was on the same page about what was going on with my repair.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0 -
Great service
Repair Quality - 5.0/5.0 -
Thank you for great customer service.
Customer Service - 5.0/5.0 -
Excellent customer service
Returned Clean
Likely to Recommend - 5.0/5.0 -
This is about the third or fourth time we’ve needed autobody work done in the past 10 to 15 years. I’ve always gone to Scaffidi Motors and I’ve always been happy with their service.
Repair Quality - 5.0/5.0 -
We had a $10,000 repair to our car after a deer accident. The repairs were done very well. There was some delay but it was only because wrong parts were shipped, not on Stevens Point autos end. They are also assisting me and getting the vehicle recalibrated for the cruise control radar in the front.
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Looked like a brand new car!!
Customer Service - 5.0/5.0 -
Customer service received was top notch! Collision center staff went above and beyond expectations!!
Returned Clean
Likely to Recommend - 2.5/5.0
Repair Quality - 3.5/5.0 -
final repairs not completed. still waiting for a part
Customer Service - 3.5/5.0 -
didn't receive call backs as expected. I needed to contact Scaffidi's for followup