Stinnett Collision - Sevierville

5.0 (323reviews)
99%
2007 Roberts Court,  Sevierville,  TN  37862
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Shop AssistantSparkles

In operation 61 years.

We are a family-owned shop that has been serving the greater Knoxville area for the last 57 years. Our goal is to provide the ultimate quality in repair and 100% customer satisfaction is all we allow. It is our responsibility to repair your car back to pre-accident condition and make the process as easy on you as possible.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • Spanish
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.
Chrysler
Dodge
Fiat
Hyundai
Jeep
Kia
Ram

Reviews (323)

Customers say
Overall Customer Satisfaction
Customers consistently praised the shop for outstanding repair quality, with many noting their vehicles looked brand new upon return. The proactive text-based communication system received widespread appreciation, keeping customers informed throughout the repair process. Timeliness was frequently highlighted, with several repairs completed ahead of schedule. Staff professionalism, friendliness, and helpfulness were recurring positive themes. A few customers noted communication gaps, specifically around response delays with the text system and insufficient proactive updates on scheduling changes, as areas they felt could be improved.
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"Greatly exceeded my expectations, couldn't even tell my vehicle had damage!"
"Yall did an amazing job its looks brand new now, i really appreciate it, ill definitely be recommending yall!!!!!!!"
"Excellent body work, the vehicle looks wonderful! The entire process was simple, with daily communication ..." Read more
"... was very happy with the results. Clean facilities, friendly, professional staffers, and like-new results. They even cleaned the vehicle, inside and out. Couldnt ..." Read more
"The work completed was superb! The only negative I have is that communication was ..." Read more
"Exceptional Communication ! Ready sooner than expected ! Excellent ! Fantastic !"
"Stinnet did exactly what they said they would do, faster than they said they would do it I got my vehicle back a day early at the price they said I would pay to the penny!"
"We were informed every step of the way Stinnett had my wifes vehicle done in less than a week."
"Yall killed the work yall done on my car, and yall got it done pretty quickly my car looks so much better, I couldnt be any happier, yall are literally the ..." Read more
"They were very informative about every step. They had it done earlier then expected even with the weather delay."
"Excellent work and the best communication. They were clear about the whole process and kept me updated throughout ..." Read more
"... issues with Progressive! I appreciate this shop being super communicative and on top of everything. Even when the original parts they had ordered had ..." Read more
"... was very professional before and after the repair. They updated me during the repair with text messages and kept me informed. I would definitely recommend them and will plan on ..." Read more
"Great communication at all times. They worked diligently to make this as easy as possible."
"The automated text messages was nice. But there was no response when I replied back. Im not sure, but I dont think that they got it. They ..." Read more

My Experience

The staff, Tsmmy, Jeff, etc. We're amazing. They made me feel like they genuinely cared.

Likely to Recommend

Repair Quality

When I went to get gas my gas cap was stuck. I was afraid I was going to have to have my husband come get me. I opened the front door the black seal is now off of my door. Do you think you can put it back on? It wasn’t torn off when I brought it in.

Customer Service

Returned Clean

My Experience

Stinnett kept me informed about what was happening and where they were with the process for my repair. They always responded same day to my questions. Nice people and quality work, would recommend 100%

Likely to Recommend

Repair Quality

My family and I have used Stinnett Collision now 3 times for collision repairs and have had a great overall experience. They are responsive, detailed, knowledgeable and kind to work with-would recommend to any friends or family.

Customer Service

Returned Clean

My Experience

Excellent work and customer service. Kept us informed during the entire process.

Likely to Recommend

Repair Quality

Great communication, great service, great work and craftsmanship

Customer Service

Returned Clean

Likely to Recommend

They are easily one of the best autobody shops I've worked with

Repair Quality

Stinnett Collision will be my go to for all auto body work....they are efficient and keep you informed along the way.....Great people to work with!!!

Customer Service

Returned Clean

My Experience

Thank you for taking such great care of my wife’s vehicle. I hate that I had to use you again, but am so thankful that I have your business to rely on when it is needed. I will always recommend you to anyone that is needing your services.

Likely to Recommend

I will gladly recommend Stinnett to everyone.

Repair Quality

Stinnett did a great job on the repairs to my wife’s vehicle.

Customer Service

Stinnett kept us informed on every step of the process.

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Repair Quality

Customer Service

Returned Clean

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Repair Quality

Customer Service

Returned Clean

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Repair Quality

Customer Service

Returned Clean

My Experience

I really appreciate the updates, professionalism, and knowledge! My Jeep looks great!

Likely to Recommend

Repair Quality

Customer Service

My Experience

Both times we have used Stinnett’s Collision it has been such a great experience. Tammy is so friendly and patient and keeps us updated throughout the process! We trust that all work is done to the highest standards and we feel good that all work done is needed. The warranty on the work also makes us feel confident in this company! Thank you!

Likely to Recommend

Repair Quality

This is the second time we have used them, and I wouldn't go anywhere else!

Customer Service

Tammy kept me updated the entire time my car was in the shop and helped us with the updated insurance claims

Returned Clean

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Repair Quality

Customer Service

Returned Clean

My Experience

We are completely satisfied and very happy with the work that was done.

Likely to Recommend

Repair Quality

I am very satisfied with the service from the point of dropping off the car to the point of picking up the car.

Customer Service

The customer service was great.

Returned Clean

My Experience

Everyone was professional and friendly and I was kept informed of the progress throughout the process.

Likely to Recommend

Repair Quality

Customer Service

My Experience

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Repair Quality

Customer Service

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Stinnett collision did a great job.

Repair Quality

Stinnett's did a wonderful job.

Customer Service

Great customer service.

My Experience

Jeff, mgr at Sevierville, was first class!

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

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Repair Quality

Customer Service

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Repair Quality

Stinnet did exactly what they said they would do, faster than they said they would do it (I got my vehicle back a day early) at the price they said I would pay to the penny!

Customer Service

See earlier comment, plus their communication kept me in the loop. I knew where my vehicle was in the repair process the entire time.