Stinnett Collision - Sevierville

5.0 (333reviews)
99%
2007 Roberts Court,  Sevierville,  TN  37862
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In operation 61 years.

Stinnett Collision is a third-generation, family-owned collision repair business proudly serving East Tennessee since 1965. Founded by Walt Stinnett in Maryville, we’ve grown to three locations while keeping the same personal commitment to our customers: treat people right, take pride in our work, and stand behind every repair. We combine experienced craftsmanship with modern repair technology, a focus on manufacturer repair procedures, and a commitment to using original-equipment parts whenever possible. From minor accident damage to major collision repairs, our goal is to restore your vehicle’s safety, appearance, and performance—not just fix what you can see. We know an accident can turn your day upside down. That’s why we work with all major insurance companies, offer free pickup and delivery, and help guide you through the repair process with clear communication and personal attention. Our repairs are backed by a lifetime limited workmanship warranty for lasting peace of mind.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • Spanish
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.
Chrysler
Dodge
Fiat
Ford
GM Basic
Hyundai
Jeep
Kia
Ram
Call
Email

Reviews (333)

Customers say
Overall Customer Satisfaction
Customers consistently praise the shop for outstanding repair quality, with many noting their vehicles looked brand new upon return. The text-based communication system received widespread appreciation, keeping customers informed at every stage. Timeliness was a strong point, with numerous vehicles completed ahead of schedule. The welcoming, family-like atmosphere and professionalism of the staff were frequently highlighted. A small number of customers noted communication could be more proactive, and a few reported minor post-repair issues, but these were addressed promptly. Overall, the vast majority of customers expressed high satisfaction and willingness to recommend the shop.
AI-Generated from reviews written in the last 12 months
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"Greatly exceeded my expectations, couldn't even tell my vehicle had damage!"
"Excellent body work, the vehicle looks wonderful! The entire process was simple, with daily communication ..." Read more
"Yall did an amazing job its looks brand new now, i really appreciate it, ill definitely be recommending yall!!!!!!!"
"It was a great job. Really impressed with the quality of work. It was like getting a brand new car."
"The repair work was excellent. Everyone was helpful, welcoming, and professional. The only breakdown in the entire process was communication ..." Read more
"... reliable, and kept me in the loop along the way. My vehicle was done sooner than expected and they did a fantastic job. They handled everything ..." Read more
"Exceptional Communication ! Ready sooner than expected ! Excellent ! Fantastic !"
"Yall killed the work yall done on my car, and yall got it done pretty quickly my car looks so much better, I couldnt be any happier, yall are literally the ..." Read more
"Stinnet did exactly what they said they would do, faster than they said they would do it I got my vehicle back a day early at the price they said I would pay to the penny!"
"We were informed every step of the way Stinnett had my wifes vehicle done in less than a week."
"... looks wonderful! The entire process was simple, with daily communication from Stinnett. The customer service couldn't be better. If I could rate higher than 10 I would." Read more
"... issues with Progressive! I appreciate this shop being super communicative and on top of everything. Even when the original parts they had ordered had ..." Read more
"I loved the Text messaging, keeping me up to date."
"Great communication at all times. They worked diligently to make this as easy as possible."
"... me what time to arrive on the day of service snd communication during the process had to be initiated by me. I was contacted mid-day via text to advise that my ..." Read more

Likely to Recommend

Repair Quality

Exceptional professional. Kept me updated on the progress of my truck via text. In the end outstanding work, truck looked like new.

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Everything was wonderful and done a fantastic job on fixing my car. They kept me updated thru the whole process. I highly recommend this company for any repairs. Thank you again.

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Very good experience!! Staff is friendly. Communication great!!!!

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

The work done to repair bodywork on my car was excellent, done in a timely fashion. The staff was very friendly and helpful. I would definitely take my vehicles to them in the future.

My Experience

Likely to Recommend

Repair Quality

Stinnett made it extremely easy. From the initial phone call to picking up my vehicle when it was completed. They were very professional, reliable, and kept me in the loop along the way. My vehicle was done sooner than expected and they did a fantastic job. They handled everything with my insurance company as well. I would definitely highly recommend them to anyone needing body work on their vehicles. I won't go anywhere else. It's Stinnetts for me!!

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Yes I was very satisfied with work completed. If I ever need anything done or anyone ask me where to take their car I will definitely recommend you and thanks again

My Experience

I already did on the website

Likely to Recommend

All ready have

Repair Quality

They did a great job very pleased did not like the rental car.

Customer Service

Very satisfied great Job I feel like I have been help bye very professional people and Treated like family love them .

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

The staff, Tsmmy, Jeff, etc. We're amazing. They made me feel like they genuinely cared.

Likely to Recommend

Honest, integrity and family...

Repair Quality

From the time I spoke to Tammy on the telephone, I knew with her warm welcoming voice I felt a big relief.

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

When I went to get gas my gas cap was stuck. I was afraid I was going to have to have my husband come get me. I opened the front door the black seal is now off of my door. Do you think you can put it back on? It wasn’t torn off when I brought it in.

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

No

My Experience

Stinnett kept me informed about what was happening and where they were with the process for my repair. They always responded same day to my questions. Nice people and quality work, would recommend 100%

Likely to Recommend

Repair Quality

My family and I have used Stinnett Collision now 3 times for collision repairs and have had a great overall experience. They are responsive, detailed, knowledgeable and kind to work with-would recommend to any friends or family.

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Excellent work and customer service. Kept us informed during the entire process.

Likely to Recommend

Repair Quality

Great communication, great service, great work and craftsmanship

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

They are easily one of the best autobody shops I've worked with

Repair Quality

Stinnett Collision will be my go to for all auto body work....they are efficient and keep you informed along the way.....Great people to work with!!!

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

No

My Experience

Thank you for taking such great care of my wife’s vehicle. I hate that I had to use you again, but am so thankful that I have your business to rely on when it is needed. I will always recommend you to anyone that is needing your services.

Likely to Recommend

I will gladly recommend Stinnett to everyone.

Repair Quality

Stinnett did a great job on the repairs to my wife’s vehicle.

Customer Service

Stinnett kept us informed on every step of the process.

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

I really appreciate the updates, professionalism, and knowledge! My Jeep looks great!

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

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