Stivers Collision Center

4.6 (717reviews)
94%
2941 30th St. N.,  Birmingham,  AL  35203

In operation 7 years.

STIVERS Collision has three goals. The first is to make an inconvenient situation as convenient as possible. The second is to offer you an unmatched level of customer service. Our third and final goal is to repair your car in a way that makes it look better than it did before the collision incident occurred.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Full Service Mechanical
  • Towing
  • Automotive Glass Replacement
  • Motorcycle Repair
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Cash
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat Closed
* Holiday hours may differ.
Chrysler
Dodge
Fiat
Ford
Hyundai
I-Car
Jeep
Ram

Reviews (717)

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

I was satisfied with the finished product, but the process to get there was frustrating. Dropped it off on a Monday and got a a call Thursday saying it was ready. It wasn’t. The main door that was replaced had multiple imperfections in the paint work, the new window had scratches on the factory tint and then the back door wasn’t prepped and painted correctly. I was ensured by one of the body shop guys that the back door scratches from the wreck would be fixed and the paint blended. I had to wait an additional week and a half for those to be corrected due to Stivers going back to State Farm for the supplemental work and also for a tint installer to redo my tint. I incurred additional cost on my rental due to the delays.

Likely to Recommend

See previous comments

Repair Quality

Overall repair was to my satisfaction. The process to get there could have been better if your staff would have repaired what they said they would in the beginning and then inspected the work for flaws. There were imperfections in the paint job and the window that was supposed to be replaced had scratches on the factory tint. Inspect what you expect.

Customer Service

See previous comments

Returned Clean

Likely to Recommend

Repair Quality

They don't return phone calls my F250 are back at the shop for the second time on the same problem, which is something drawing the battery down. I've called 3 times in the last 2 days and have yet received a phone call back.

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Keep up the good professional work.

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Y’all done a great job on my truck could tell at all where the repairs where made great job guys.

Customer Service

Could not been anymore professional and great experience.

Returned Clean

Likely to Recommend

Charles is a great service rep.

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

I am completely happy with my experience !! Everyone that saw the before and after pics were very suprised. I apprieciate everyone that worked on my car !!! outstanding job from all

Likely to Recommend

I've been singing their praises.

Repair Quality

I would give these people a 20 on a scale of 10.

Customer Service

Wonderful guys that absolutely know their craft.

Returned Clean

Likely to Recommend

Repair Quality

Brent and Chuck were very professional. They helped me know how to go about setting up the claim with State Farm and so much more. Everyone was so nice and made sure I was taken care of while I was waiting. Spot on!

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Everyone was so professional and kind. It was a very good experience.

Returned Clean

My Experience

No comment

Likely to Recommend

Repair Quality

Very polite people and easy to work with on getting the repairs on my car. I would use them again in the future

Customer Service

Very satisfied with the work

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Already recommended a friend that needs a door and front quarter panel on driver side of his F150 repaired. Understand he has contact Stivers already.

Repair Quality

Customer Service

Charles was easy to work with and got me set up quickly.

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

I do all of the time

Repair Quality

Great job

Customer Service

Returned Clean

Likely to Recommend

I recommended my other ford and will be bringing it in soon

Repair Quality

Customer Service

The communication was awesome and the speed of the repairs was amazing!!!

Returned Clean