Stivers Collision Center
In operation 7 years.
STIVERS Collision has three goals. The first is to make an inconvenient situation as convenient as possible. The second is to offer you an unmatched level of customer service. Our third and final goal is to repair your car in a way that makes it look better than it did before the collision incident occurred.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Full Service Mechanical
- Towing
- Automotive Glass Replacement
- Motorcycle Repair
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Cash
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
Likely to Recommend - 5.0/5.0 -
I would recommend the service department
Repair Quality - 5.0/5.0 -
Service center was great
Customer Service - 5.0/5.0 -
Customer service Representative was Great
Returned Clean
Likely to Recommend - 0.5/5.0 -
Very frustrating experience, would not recommend.
Repair Quality - 0.5/5.0 -
Strivers took more than a month to repair our car. The damage was not that much, and the initial time estimate was 2 weeks. After about 3 weeks of following up, they said that they needed another part, which had to be ordered. This took few more days. Eventually after countless follow ups, phone calls, and also visits, as well as multiple phone calls to the insurance agency State Farm, the problem was resolved. They would also never return phone calls, after saying they would call back - very unprofessional. A very frustrating experience for us!
Customer Service - 0.5/5.0 -
Very unsatisfied with customer service. They did not provide a reasonable time estimate nor would return phone calls.
Returned Clean
Likely to Recommend - 0.5/5.0
Repair Quality - 0.5/5.0 -
We were told upon dropping the car off that it would take 3 weeks. We picked the car up 6 weeks later without the top being completed. Upon further inspection we found that the front grill wasn't installed properly, the back bumpers didn't line up and was warped, the passenger mirror hadn't been painted and still had the mark on it from where it was marked at drop off, multiple areas of underpinning had not been fixed from the initial accident or reattached after the bumper was fixed, the shutters don't work and are throwing a code, the button had not been installed into the back bumper for the trunk, the window install was done very poorly, and there are multiple chips and bumps in the paint job.
Customer Service - 0.5/5.0 -
We were told multiple stories, and had to call a number of times to get any assistance. Clayton would not return calls and got very rude with me and when called out on the number of times the story and changed and the amount of time the car had been at the facility Matt was very rude to me.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 0.5/5.0
Repair Quality - 4.0/5.0 -
No communication, after multiple phone calls for updates. The work done to the vehicle was satisfactory. But lack of give a **** Front desk staff was nice though…
Customer Service - 0.5/5.0 -
No communication, after multiple phone calls for updates. The work done to the vehicle was satisfactory. But lack of give a **** Front desk staff was nice though…
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 4.0/5.0
Returned Clean
Likely to Recommend - 0.5/5.0
Repair Quality - 0.5/5.0 -
Things were stolen out of my car
Customer Service - 0.5/5.0 -
Things were stolen out of my car
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
EVERYONE WAS FRIENDLY AND PROFESSIONAL AND I THANK THEM
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
They did a great job. Went above and beyond- they even straightened out a bit on the door. Great customer service - they were kind when I bugged them about when it would be finished.
Customer Service - 5.0/5.0 -
The young woman who answered the phone and my questions was great.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Clayton was Very friendly easy to talk to made sure I was happy
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 0.5/5.0
Repair Quality - 2.5/5.0
Customer Service - 3.5/5.0
Returned Clean
Likely to Recommend - 3.0/5.0 -
I TRUSTED THEM AND I WAITED ALMOST A MONTH AND NOW MY CAR STILL NOT REPAIRED COMPETELY
Repair Quality - 2.0/5.0 -
THEY WERE TOLD THAT A PIECE CSME FROM UNDER MY CAR WAS IN MY TRUCK WHEN IPICK MY CAR UP IT STILL IN MY TRUCK I WENT BACK AND TOLD THEM I EVEN SHOWED IT TO THEM I BEEN GIVEN THE RUN AROUND SINCR YHST TIME
Customer Service - 2.0/5.0 -
Same
Returned Clean
Likely to Recommend - 3.5/5.0
Repair Quality - 3.5/5.0 -
Cleaning of the car was unexpected and very nice
Customer Service - 3.5/5.0 -
Since I had mine at the mechanic as well, communication between the two “sides” could be improved
Returned Clean
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0 -
Great work
Repair Quality - 5.0/5.0 -
Great team and great work I love everyone there
Customer Service - 5.0/5.0 -
Long but great
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Well done, nice staff
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great, thank you!
Customer Service - 5.0/5.0 -
Great, thank you!