Stoops Buick Gmc, Inc.
Stoops Collision Center has been serving the community since 1992. Our goal is to provide you excellent customer service! We pride ourselves in high quality repairs on a timely basis.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Full Service Mechanical
- Towing
- Automotive Glass Replacement
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Cash
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 8:00 am - 5:00 pm |
| Tue | 8:00 am - 5:00 pm |
| Wed | 8:00 am - 5:00 pm |
| Thu | 8:00 am - 5:00 pm |
| Fri | 8:00 am - 5:00 pm |
| Sat | Closed |
Reviews (212)
- Sort By:
- Newest
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Brooke was fantastic
Customer Service - 5.0/5.0 -
All the employees did a great great job
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 0.5/5.0 -
Will NOT recommend!!!
Repair Quality - 0.5/5.0 -
Too much to be able to explain in this comment box. This was a really bad experience. I will be asking State Farm not to recommend.
Customer Service - 0.5/5.0 -
Absolutely HORRIBLE from one person. The other was more professional.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great job!
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0 -
Again, in this day and age where customer service is a thing of yester-year, I was truly impressed with customer service provided by your Collison shop
Repair Quality - 4.5/5.0 -
The collision shop provided outstanding customer service which was evident by consistently keeping me informed about the status of my vehicle. Likewise, the level of dedication to the customer was demonstrated when my vehicle needed to go to a dealership for further investigation and repair. I was truly impressed as this level of customer service was missing in other organizations I had to deal with during this claim (State Farm, Enterprise, Don's Auto glass and trim). Thank you!
Customer Service - 5.0/5.0 -
See previous comments. I cannot thank you enough as having your collision center treat me and the repair on my vehicle like it was her or her family's vehicle.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 4.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 3.0/5.0 -
2 repairs in 3 months is too much to handle.
Repair Quality - 3.0/5.0 -
Understand pandemic has added time in everything, but 32 days is too long to wait for repairs.
Customer Service - 4.5/5.0 -
As always, Susie is very efficient .
Returned Clean
Likely to Recommend - 4.5/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
It was such a pleasure working with Susie and Tony!
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0 -
Have all ready shared that was a neighbor
Repair Quality - 5.0/5.0 -
Did a very nice job on my Acura car that had been wrecked. Yes I would recommend them.
Customer Service - 5.0/5.0 -
Very informative & courteous
Returned Clean
Likely to Recommend - 4.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Looks great
Customer Service - 5.0/5.0 -
Very knowledgeable and courteous