Caliber - Camby

4.8 (1,530reviews)
97%
8822 S County Road 1025 E,  Camby,  IN  46113
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In operation 29 years, 3 years at this location.

At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat Closed
* Holiday hours may differ.
Ford
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Email

Reviews (1,530)

Customers say
Overall Customer Satisfaction
Customers consistently praise Caliber Collision for exceptional communication throughout the repair process, with regular text and phone updates keeping them informed at every step. The quality of repairs receives high marks, with many noting their vehicles look brand new or better than before the accident. Timeliness is a major strength, as numerous customers report receiving their vehicles earlier than expected. The professional, friendly, and courteous staff consistently deliver outstanding customer service, making the stressful experience of vehicle repair smooth and pleasant. Customers appreciate the thorough explanations of repairs, coordination with insurance and rental companies, and attention to detail including vehicle cleaning. While most experiences are overwhelmingly positive, some customers noted minor issues requiring return visits for small adjustments or missing components.
AI-Generated from reviews written in the last 12 months
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"... kept me informed throughout the entire process. The quality of the repair exceeded my expectations, and my vehicle was returned looking great. I especially ..." Read more
"Great service. My car looked like new ... like nothing had happened to it."
"Looks great! Cant even tell it was damaged"
"My car looks brand new! Thank you so much for doing such an amazing job!"
"Very happy with the work that was done. It didnt take them long, and they kept me informed ..." Read more
"A day earlier than expected"
"Earlier than originally estimated"
"The work was completed before the estimated date."
"Actually got it back a week earlier than expected"
"It was done early!"
"... done on my car quick turn around time as well and updated me every step of the way!!!" Read more
"Great communication every step of the way and completed the process earlier than first expected."
"Received updates on the status of my car at least 3 times a week. Never had to wonder what was happening."
"... get updates Monday Wednesday and Friday and instead got updates almost daily. Everyone is dealt with was very pleasant and great to chat with!" Read more
"Excellent customer service! Communication was excellent and I appreciate the willingness to accommodate my schedule."

Likely to Recommend

Done a good job

Repair Quality

Job well done very professional

Customer Service

verry well mannered

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

So good! So fast! So nice! Truly a white glove experience!

My Experience

I really appreciate that you brought my car to me once it was completed

My Experience

10/10 experience

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

My Experience

Good service and communication.,

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

The communication was great and the care for my vehicle was outstanding. Got it back clean, looking brand new. They got everything done in a timely manner. Peyton was very kind and helpful. It was my first time getting into an accident and she walked me through every step of the repair process. Couldn’t have asked for a better first experience.

My Experience

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

No

My Experience

I had a wonderful experience! I couldn’t believe how easy they made it for me! They got my Subaru done so quickly and it looks great! It was also very helpful for my Enterprise rental car to be waiting for me when I dropped my car off! Everyone was so friendly and helpful! I would recommend them to anyone!

Likely to Recommend

I will recommend this location!

Repair Quality

The associates at Caliber Collision at Camby location were very helpful and professional! They made my whole experience very easy from getting my car repaired to getting my rental car! I would highly recommend them to anyone!

Customer Service

They did a wonderful job and quickly!

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Awesome experience! They communicated with me through the whole process and even completed the job sooner than what was estimated. I would highly recommend to anyone!

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Everyone was very nice and they had my car fixed up and ready to go in less than a week.

Likely to Recommend

I would recommend

Repair Quality

Good job

Customer Service

Good job

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

My Experience

Likely to Recommend

Repair Quality

Everyone was pleasant and kind, and I am very satisfied with the repair of my vehicle. I would recommend caliber collision to family and friends..

Customer Service

I was always greeted with a smile, I never had to wait to be acknowledged, I was treated with kindness and respect.

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Everyone was great and very helpful. The truck was done earlier then was sad

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

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