Caliber - Camby

4.8 (1,590reviews)
97%
8822 S County Road 1025 E,  Camby,  IN  46113

In operation 29 years, 3 years at this location.

At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat Closed
* Holiday hours may differ.
Ford

Reviews (1,590)

Customers say
Overall Customer Satisfaction
Customers consistently praised the shop for outstanding communication, with many highlighting frequent text and phone updates that kept them informed throughout the repair process. The quality of repairs was widely celebrated, with numerous customers noting their vehicles looked brand new upon return. Timeliness was a standout strength, as many customers received their vehicles ahead of the originally estimated completion date. Staff friendliness, professionalism, and helpfulness were repeatedly commended. A small number of customers noted areas for improvement directly from their experiences, including occasional delays in parts availability, isolated quality oversights requiring return visits, and in rare cases, communication gaps. Overall, the vast majority of customers expressed high satisfaction and willingness to recommend the shop.
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"... and kept me informed throughout the entire process. The quality of the repair exceeded my expectations, and my vehicle was returned looking great. I especially ..." Read more
"Everyone was pleasant and kind, and I am very satisfied with the repair of my vehicle. I would recommend caliber collision to family and ..." Read more
"... team especially friendly and helpful. On top of that they did an excellent job on my car, I couldnt ask for a better job. Thank you guys for the excellent ..." Read more
"Above & Beyond Happy with all the work they did! Appreciate each one of them from customer service ..." Read more
"... everything clearly and answered all of my questions. The work was done beautifully, and my car looks fantastic. I really appreciate the excellent customer service ..." Read more
"A day earlier than expected"
"... communicated with me through the whole process and even completed the job sooner than what was estimated. I would highly recommend to anyone!" Read more
"... company in making approval decisions, they were able to complete the repairs by the original estimated completion date." Read more
"... office was very informative and knowledgeable and even had my car finished 7 days early. Im very happy!" Read more
"The result was fine. 12 days to replace a bumper and hitch is excessive. I also got mixed messages from different people ..." Read more
"Awesome experience! They communicated with me through the whole process and even completed the job sooner than what was estimated. ..." Read more
"... done on my car quick turn around time as well and updated me every step of the way!!!" Read more
"The staff is amazing, communication is a 10, I knew exactly where my car was in the process the whole time. Front desk I wish ..." Read more
"Questions were answered clearly and promptly. Texts were helpful and through. Work was done ahead of the original timeline and car looks brand new"
"Amazing customer service, communication was above and beyond. Also done an excellent job on the repair and finished the job ..." Read more

My Experience

Did a good job

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Returned Clean

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They went up and beyond with communication and timing. Very professional and the work was done correctly

Customer Service

Returned Clean

My Experience

10 plus

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I was happy

Repair Quality

I can't spell well. But the service was excellent 10 and above. Sorry for the short message but I was much satisfied. Thanks. If I need help in the future, I'll be looking you up. Have a great day

Customer Service

Very nice staff kept me well informed. Beautiful facility.

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Returned Clean

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My Experience

Stefanie and the team were so easy to work with! Thank you!

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Repair Quality

Stefanie and the team were amazing!

Customer Service

Stefanie and the team nailed communication.

My Experience

I had a great experience! Everyone was professional, communicative, and kept me informed throughout the entire process. They took the time to explain everything clearly and answered all of my questions. The work was done beautifully, and my car looks fantastic. I really appreciate the excellent customer service and quality of work!

Likely to Recommend

Repair Quality

I had a great experience with Caliber Collision. They were quick, efficient, and kept me informed every step of the way. Everyone I interacted with was very professional, but also friendly and easy to talk to, which made the whole process feel so much less stressful. When I picked up my car, Matt took the time to go over everything they had done and explained what I should keep an eye on and what precautionary steps I could take down the road to keep my car in the best shape possible. I really appreciated the extra time and attention to detail. They did a fantastic job from start to finish, and I would definitely recommend Caliber Collision to anyone needing repairs!

Customer Service

Returned Clean

My Experience

I'm very happy with the result of my vehicle and like the fact that Matt kept me updated on everything. Very pleased that they set a date and I received my vehicle. Definitely recommend them.

My Experience

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My Experience

My Experience

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My Experience

I have never been there before and I'm definitely choosing them again. Everyone was great and definitely on top of there game. I loved the updates everyday. I loved that they got my car done sooner then they expected. This was over all the best experience I have ever had for my vehicle.

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My Experience

I hasnt even been 2 years that my husband passed and 2 times I've had to turn to Caliber collision for body repairs. Its nervracking as it is that the repair need to be done but your team has made this process stress free for me. Please thank the entire team especially the ones that worked behind the scene.😊

Likely to Recommend

I have recommended and will continue to recommend Caliber Collision

Repair Quality

The job was completed days before the estimated date. Made other scheduled appointments much easier

Customer Service

Great customer service all the employees are pleasant and make the process such a relief.

Returned Clean

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Very professional and frequent communication.

My Experience

A wonderful experience from start to finish. Updates were informative and timely.

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Actually my daughter will go there this week

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My Experience

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Very surprised

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Very quick

Customer Service

Returned Clean

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I am satisfied with everything!

Returned Clean

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Returned Clean