Straight Line Collision

4.9 (478reviews)
100%
260 S Highway 67,  Cedar Hill,  TX  75104

In operation 44 years, 42 years at this location.

Payment Types
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • Spanish
Hours
Sun Closed
Mon 8:00 am - 5:30 pm
Tue 8:00 am - 5:30 pm
Wed 8:00 am - 5:30 pm
Thu 8:00 am - 5:30 pm
Fri 8:00 am - 5:30 pm
Sat Closed
* Holiday hours may differ.

Reviews (478)

Customers say
Overall Customer Satisfaction
Customers consistently praise the exceptional customer service, with many highlighting the professional, friendly, and accommodating staff who go above and beyond expectations. The quality of repairs receives outstanding feedback, with vehicles often returned looking like new or even better than before the accident. Communication stands out as a major strength, with customers appreciating regular updates via text messages and phone calls throughout the repair process. Timeliness is generally well-regarded, with many repairs completed ahead of schedule or as promised. Customers frequently mention the added value of detailed cleaning and interior/exterior detailing upon vehicle return. The shop has built strong long-term relationships, with many customers being repeat clients for decades and enthusiastically recommending the business to others.
Select to learn more
"Best service from a body shop ever by far"
"Impeccable customer service"
"Customer service was top notched. Kept me informed of progress and the final results ..." Read more
"Awesome experience with customer service!"
"Great job. Very professional"
"Much earlier than expected"
"Was finished in 2 days!"
"They definitely worked in a timely manner."
"Work was done timely and professional. Very happy with the work done on my Corvette"
"Date got pushed back a couple of times but the work was still completed in a timely manner."
"the text updates are a great way to me updated"
"Communications was great"
"Wonderful job! Wonderful service! Wonderful communication with clients!"
"By text every morning"
"... work! Friendly people! And very easy process with great communication." Read more

My Experience

My Experience

Very friendly and knowledgeable people. I would be happy to recommend your company.

My Experience

My new car looks new again could not have ask for better job thanks

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

A 6 out of 10 overall

My Experience

Thank you! You guys did a great job. I’m very satisfied.

Likely to Recommend

Repair Quality

Rex is the best that I’ve ever dealt with when it came to needing a body shop

Customer Service

Very best

Returned Clean

Likely to Recommend

Repair Quality

Rex was great he kept me informed on what was going on with my vehicle at all times. If there was anything else was to happen to my truck Straight Line is my place to go.

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

10 totally satisfied with the work

Customer Service

Returned Clean

My Experience

The job was completed ahead of time and done very well. Rex was very helpful and professional . Any questions I had were answered, was notified with repair update. All around great service. Thanks Rex

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Great work! Great communication!

Likely to Recommend

Awesome

Repair Quality

Quick & friendly

Customer Service

Communications was great

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Great job. Very professional

Customer Service

Very professional

Returned Clean

My Experience

I met with Rex on April 15th or 16th and our initial meeting was comfortable. At that time he informed me that it would take approximately one week to restore my car to it's usual look. He kept me abreast of progress as we moved forward. All of my communication with him was professional and he was able to answer my questions. My car was returned absolutely spotless. Not only did he make the repairs but he also detailed my car inside and out. I will recommend Straight Line Collision to anyone in need of car repairs. Thank you Rex at Straight Line Collision in Cedar Hill TX.

Likely to Recommend

Repair Quality

They did an awesome job. They went a bit above and beyond. Thank you Rex for your excellent customer service.

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

The customer service is amazing and I love the way they keep the communication open and updated on the progress of your vehicle!

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Rex as the bomb!!! He made sure I was in the loop with all updates regarding my service. I would highly recommend Straight Line.They did a great job with my car.

Customer Service

Rex was great

Returned Clean

My Experience

Great customer service

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Absolutely no complaints

Customer Service

Impeccable customer service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean