Straight Line Collision

4.9 (485reviews)

98%

(972) 291-2635

260 S Highway 67, Cedar Hill, TX 75104

98%

260 S Highway 67
Cedar Hill, TX 75104

Get Directions Website Email

About Straight Line Collision

260 S Highway 67
Cedar Hill, TX 75104

Get Directions Website Email

In operation 44 years, 42 years at this location.

Payment Types

Discover Card
MasterCard
Visa
Check
Debit Card

Languages

Spanish

Hours

Sun	Closed
Mon	8:00 am - 5:30 pm
Tue	8:00 am - 5:30 pm
Wed	8:00 am - 5:30 pm
Thu	8:00 am - 5:30 pm
Fri	8:00 am - 5:30 pm
Sat	Closed

* Holiday hours may differ.

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Website

Reviews (485)

Sort By:
Newest
Rating

378 Customers Rated

5 Stars

74.4% Complete

(361)
4 Stars

2.3% Complete

(11)
3 Stars

0.6% Complete

(3)
2 Stars

0% Complete

(0)
1 Star

0% Complete

(0)
< 1 Star

0.6% Complete

(3)

Customers say

Overall Customer Satisfaction

Customers consistently praise the shop for delivering exceptional service quality, with many noting that repaired vehicles look brand new. The team receives high marks for proactive communication, keeping customers informed throughout the repair process via timely updates. Timeliness is frequently highlighted, with several customers noting their vehicles were completed ahead of schedule. Long-term loyalty is evident, with multiple customers referencing repeat business spanning decades. A few customers noted areas for improvement, including clearer communication about incomplete repairs and ensuring all damage is addressed before vehicle return, as mentioned directly in their feedback.

Select to learn more

Service Quality
Timeliness
Communication

"Best service from a body shop ever by far"

"Impeccable customer service"

"Work was done timely and professional. Very happy with the work done on my Corvette"

"A great job in just a few days. My car looks as good as new. Customer service was 5 rating and kept me informed ..." Read more

"They did great work. The car looked amazing!"

"Much earlier than expected"

"Was finished in 2 days!"

"Thank you very much for your professionalism and getting my car fixed ahead of schedule. I really appreciate all your hars work. The car looks ..." Read more

"They definitely worked in a timely manner."

"It was because the parts did not come in"

"Customer service was top notched. Kept me informed of progress and the final results was immaculate and beautiful. Experience working with Straight Line ..." Read more

"Amazing work! Friendly people! And very easy process with great communication."

"Wonderful job! Wonderful service! Wonderful communication with clients!"

"Service was great! I appreciate that I was updated in a timely matter on the progress of the repairs!"

"The alerts wasn't timing, and the manager was not forthcoming about my concerns about my repairs on my SUV"

Service Quality
Timeliness
Communication

Service Quality
Timeliness
Communication

"Best service from a body shop ever by far"

"Impeccable customer service"

"Work was done timely and professional. Very happy with the work done on my Corvette"

"A great job in just a few days. My car looks as good as new. Customer service was 5 rating and kept me informed ..." Read more

"They did great work. The car looked amazing!"

"Much earlier than expected"

"Was finished in 2 days!"

"Thank you very much for your professionalism and getting my car fixed ahead of schedule. I really appreciate all your hars work. The car looks ..." Read more

"They definitely worked in a timely manner."

"It was because the parts did not come in"

"Customer service was top notched. Kept me informed of progress and the final results was immaculate and beautiful. Experience working with Straight Line ..." Read more

"Amazing work! Friendly people! And very easy process with great communication."

"Wonderful job! Wonderful service! Wonderful communication with clients!"

"Service was great! I appreciate that I was updated in a timely matter on the progress of the repairs!"

"The alerts wasn't timing, and the manager was not forthcoming about my concerns about my repairs on my SUV"

Sandra (Toyota owner) reviewed 9/18/26

Cheryl (Hyundai owner) reviewed 9/17/26

Rex was always on top of things and I appreciate him. I will always use them.

Courtney (BMW owner) reviewed 9/3/26

Mary (Toyota owner) reviewed 8/31/26

I had a great experience with this collision company and customer service was excellent they were so nice and explained everything to me and they kept in contact with me reporting their progress thanks again Mr. Rex

Rex was extremely informative and he was so nice and kind and pleasant to talk with you just don’t find good customer service anymore I would recommend straightway collision to all my friends and family plus they did a great job on fixing my car thank you straightway 🙏🙏🙏

Marcus (Chevrolet owner) reviewed 8/24/26

Great customer service and excellent quality.

Love the customer service, and timely fashion of repair.

Lakeshia (Nissan owner) reviewed 8/16/26

They did really good work and were sure to provide updates along the way.

Eric (Mercedes-Benz owner) reviewed 8/13/26

Fast, friendly, and quality service.

Eric (Cadillac owner) reviewed 8/3/26

A 6 out of 10 overall

You only have one time to make a good impression in this type of business

The alerts wasn't timing, and the manager was not forthcoming about my concerns about my repairs on my SUV

Sharon (Lincoln owner) reviewed 8/3/26

Very friendly and knowledgeable people. I would be happy to recommend your company.

Douglas (Honda owner) reviewed 8/1/26

Carolyn (Buick owner) reviewed 7/27/26

My new car looks new again could not have ask for better job thanks

Patrick (Nissan owner) reviewed 7/23/26

Thank you! You guys did a great job. I’m very satisfied.

Kevin (Mazda owner) reviewed 7/13/26

Rex is the best that I’ve ever dealt with when it came to needing a body shop

Very best

Frank (Ford owner) reviewed 6/18/26

Rex was great he kept me informed on what was going on with my vehicle at all times. If there was anything else was to happen to my truck Straight Line is my place to go.

Thomas (BMW owner) reviewed 6/10/26

10 totally satisfied with the work

Engene (GMC owner) reviewed 6/3/26

The job was completed ahead of time and done very well. Rex was very helpful and professional . Any questions I had were answered, was notified with repair update. All around great service. Thanks Rex

Sonja (Chevrolet owner) reviewed 5/28/26

Great work! Great communication!

Awesome

Quick & friendly

Communications was great

Dorothy (Mercedes-Benz owner) reviewed 5/21/26

Marsia (Kia owner) reviewed 5/12/26

Billy (GMC owner) reviewed 5/2/26

Great job. Very professional

Very professional

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The average cost of auto body repair for a vehicle damaged in an accident in 2021 was $3,790.

Straight Line Collision

About Straight Line Collision

Reviews (485)

378 Customers Rated

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0 -

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0 -

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0 -

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0 -

Returned Clean

Kept me Informed?

Ready on Time?

My Experience - 0.0/5.0 -

Likely to Recommend - 0.5/5.0 -

Repair Quality - 3.0/5.0 -

Customer Service - 3.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0 -

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0 -

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0 -

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -