Straight Line Collision

4.9 (482reviews)
98%
260 S Highway 67,  Cedar Hill,  TX  75104

In operation 44 years, 42 years at this location.

Payment Types
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • Spanish
Hours
Sun Closed
Mon 8:00 am - 5:30 pm
Tue 8:00 am - 5:30 pm
Wed 8:00 am - 5:30 pm
Thu 8:00 am - 5:30 pm
Fri 8:00 am - 5:30 pm
Sat Closed
* Holiday hours may differ.

Reviews (482)

Likely to Recommend

Repair Quality

Customer Service

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Likely to Recommend

They are committed to providing the best services.

Repair Quality

Straight Line Collision have been honest, thorough, and professional. They went beyond my expectations in repairing my vehicle. I am satisfied with their level of communication and commitment to making sure I was satisfied with their service. After reading other reviews about customers’ experiences with the company and Saul- I was certain Straight Line Collision was they way to go!

Customer Service

Straight Line Collision have been honest, thorough, and professional. They went beyond my expectations in repairing my vehicle. I am satisfied with their level of communication and commitment to making sure I was satisfied with their service. After reading other reviews about customers experiences with the company and Saul- I was certain Straight Line Collision was they way to go!

Returned Clean

My Experience

Saul was fantastic, keeping me informed about my car. And ya'll did a wonderful job on my car. Thank you very much. As usual Straight Line does a fantastic job.

Likely to Recommend

I've been using Straight Line since 1986 I tell everyone about your service.

Repair Quality

Ya'll did a wonderful job on fixing my suv. I would like to thank Saul for keeping me updated with the work done. Thank you so for your services. Susan Gamelli

Customer Service

Returned Clean

My Experience

We were very satisfied with the work that was done! Rex was professional yet very personable and easy to talk to. We will definitely return if we ever need work done again!

Likely to Recommend

Repair Quality

Very knowledgeable staff, and excellent workmanship on my repairs.

Customer Service

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Likely to Recommend

Communication is non existence after repair flaws has been discovered

Repair Quality

I received my vehicle and noticed that the passenger side rear bumper and quarter panel is not flush and it has a small gap in between. I drove up to the shop and the guy I spoke to rest assured that he would call and set up a date and time to bring back into repair. Also while speaking to him he had the audacity to insinuate that I possibly hit something to cause the damages after he seen a spec in the rear bumper paint.

Customer Service

No follow up with the customer and no walk thru at the time of pick up to see if everything was repaired up to the customers standards

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Likely to Recommend

Repair Quality

Customer Service

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My Experience

The car looks great! You did an excellent job!

Likely to Recommend

It was a good experience.

Repair Quality

Great customer service! Straight Line Collision did a really excellent job repairing my car. I would go to them again.

Customer Service

Great customer service!

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My Experience

I am very happy with the work done on my Mazda CX5. Straight Line Collision was determined to make sure my car was repaired to perfection from the blind spot monitoring to the exterior paint. It's not often that you run into an owner of a repair shop that wants to make sure his client is satisfied. I am very satisfied with the service and I definitely recommend this shop for collision repairs.

My Experience

Likely to Recommend

Repair Quality

Car looked good

Customer Service

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My Experience

My Experience

My Experience

Great job

Likely to Recommend

Repair Quality

This company did a great job on my sons car took a couple of extra days than what they said it was gonna take, but that was fine with me. They did a really good job.

Customer Service

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Likely to Recommend

Repair Quality

Great service and excellent workers

Customer Service

Repair and office personnel are very professional and neat with their work quality

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Likely to Recommend

Repair Quality

Customer Service

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Likely to Recommend

Repair Quality

Customer Service

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Likely to Recommend

Overall very pleased with their service.

Repair Quality

Very helpful and thorough.

Customer Service

Very personable and great customer service.

Returned Clean

My Experience

Everything looks really good. Car very clean. I'm very satisfied 😌

Likely to Recommend

Highly recommend

Repair Quality

Very well please with Straight-line Collision. They did an excellent job. My car looked new. Very clean.

Customer Service

Very good customer service

Returned Clean

My Experience

I really appreciate you helping me! The work was quick, professional, and perfectly done! I appreciate the thorough communication as well. If we should need work like this again, we know where to go!

Likely to Recommend

Repair Quality

Thank you so much for the speedy work and communicating so well through the entire process! The work is perfect and looks as good as new!

Customer Service

Returned Clean