Sudden Impact Auto Body & Paint Shop, Inc.

5.0 (432reviews)

99%

(704) 633-6188

6330 Mooresville Road, Salisbury, NC 28147

99%

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6330 Mooresville Road
Salisbury, NC 28147

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About Sudden Impact Auto Body & Paint Shop, Inc.

See Photos

6330 Mooresville Road
Salisbury, NC 28147

Get Directions Website Email

Get an AI powered repair cost prediction

Instant Estimate

Schedule an estimate appointment

Book Appointment

Apply for Financing

Shop Assistant

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This is a family owned and operated full service automotive repair facility. In addition to body repair and refinish services, we offer full mechanical repairs including alignments, tires, and North Carolina State inspections. We have been in operation for over 25 years with two generations working towards the common goal of providing the best customer service when people need it the most.

Services

Free Estimates
Insurance Company Assistance
Full Service Mechanical
Automotive Glass Replacement
Motorcycle Repair
Detailing
Paintless Dent Repair

Payment Types

American Express
Discover Card
MasterCard
Visa
Cash
Debit Card

Languages

English

Hours

Sun	Closed
Mon	8:00 am - 6:00 pm
Tue	8:00 am - 6:00 pm
Wed	8:00 am - 6:00 pm
Thu	8:00 am - 6:00 pm
Fri	8:00 am - 5:00 pm
Sat	Closed

* Holiday hours may differ.

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Website

Reviews (432)

Sort By:
Newest
Rating

406 Customers Rated

5 Stars

89.4% Complete

(386)
4 Stars

3.2% Complete

(14)
3 Stars

0.7% Complete

(3)
2 Stars

0.5% Complete

(2)
1 Star

0% Complete

(0)
< 1 Star

0.2% Complete

(1)

Customers say

Overall Customer Satisfaction

Customers consistently praise the shop for its outstanding service quality, with many highlighting the friendly, knowledgeable, and professional staff who treat clients like family. Repair work is frequently described as excellent, with vehicles returned looking brand new, often cleaner than when dropped off. Customers appreciate thorough communication throughout the repair process via calls and texts, and many note that work is completed on time or ahead of schedule. The shop is widely recommended for its honesty, reasonable pricing, and willingness to go above and beyond. A few customers noted areas for improvement, including communication delays on vehicle status updates, unexpected price changes without prior authorization, and occasional minor quality control issues such as oil life not being reset.

Select to learn more

Service Quality
Timeliness
Communication

"... recommending Sudden Impact to anyone because of the courteous, and always excellent service I have received there. I am very confident in their honesty and expertise ..." Read more

"I am very satisfied with the repair quality. My car looks brand new."

"... different. Body shops other the past 50 years, I'm 82. Never have I received such a wonderful job. It was like a brand new car when I got it back. Above ..." Read more

"Sudden impact does a wonderful job! I have taken my cars to them since 2011. Never had anything to complain ..." Read more

"I trust Sudden Impact with all my car needs which means I trust them with my life and those who ..." Read more

"They told me 2 weeks, but it was completed in 1 week."

"Car was ready on the exact day that was promised."

"There is no better place to go for good service in a timely manner."

"Ive never seen such fast turnaround. Even when they said they were busy."

"It was a day later than expected but it was worth it. You did an amazing job on the repair and detailing."

"I would like to have had better communication regarding the status of my car being fixed. I called once and ..." Read more

"I received texts and emails throughout the week."

"Always updated with status on work to be performed and recommended work if they see anything problematic"

"... painted in a pinch and they went above and beyond. Great communication and great work. Paint match was excellent!!!! Good job guys 10 out of 10 for me!" Read more

"Great staff, excellent communication, repair is to my very high standards."

Service Quality
Timeliness
Communication

Service Quality
Timeliness
Communication

"... recommending Sudden Impact to anyone because of the courteous, and always excellent service I have received there. I am very confident in their honesty and expertise ..." Read more

"I am very satisfied with the repair quality. My car looks brand new."

"... different. Body shops other the past 50 years, I'm 82. Never have I received such a wonderful job. It was like a brand new car when I got it back. Above ..." Read more

"Sudden impact does a wonderful job! I have taken my cars to them since 2011. Never had anything to complain ..." Read more

"I trust Sudden Impact with all my car needs which means I trust them with my life and those who ..." Read more

"They told me 2 weeks, but it was completed in 1 week."

"Car was ready on the exact day that was promised."

"There is no better place to go for good service in a timely manner."

"Ive never seen such fast turnaround. Even when they said they were busy."

"It was a day later than expected but it was worth it. You did an amazing job on the repair and detailing."

"I would like to have had better communication regarding the status of my car being fixed. I called once and ..." Read more

"I received texts and emails throughout the week."

"Always updated with status on work to be performed and recommended work if they see anything problematic"

"... painted in a pinch and they went above and beyond. Great communication and great work. Paint match was excellent!!!! Good job guys 10 out of 10 for me!" Read more

"Great staff, excellent communication, repair is to my very high standards."

Colin & Cindy (Lexus owner) reviewed 8/24/26

James & Beverly (Toyota owner) reviewed 8/24/26

I have recommended several people

They take excellent care of you and listen to everything that you say

Vicki (Toyota owner) reviewed 8/24/26

I was very pleased with the way my car looked, and very pleased with the friendliness of all employees I had contact with. Brian was so very kind and very friendly. I would go back again, the only issue I had was it took 5 weeks to get my car back. I know things happen unexpectedly.

Taylor (Honda owner) reviewed 8/24/26

Selena (Toyota owner) reviewed 8/20/26

Steve And Vivian (Hyundai owner) reviewed 8/17/26

Already have

They are the best. Never take advantage.

Holly (Hyundai owner) reviewed 8/17/26

My car looks absolutely great. You did an excellent job. I was very impressed . I will recommend Sudden Impact to anyone who needs work done.. Thank you so much

Definitely

Very happy with the results. I would recommend anyone to have work done

Great service

Jamie & Penni (Toyota owner) reviewed 8/17/26

Kelly (Volkswagen owner) reviewed 8/17/26

Brian (Toyota owner) reviewed 8/14/26

Outstanding work on the Tundra body work. I wouldn't go anywhere else!! Thanks to Jess & Steve for going the "extra" mile!! Greatly appreciated..

Danny (Ford owner) reviewed 8/13/26

I have know the Shaw family, owners of Sudden Impact since the 1990. I had coolant leak issues on my 93 Ford Ranger I spent hours trying to find to no prevail. I knew the of oil leaks and other needed engine repairs I did not want to tackle that I know needed to be taken care of. Jesse, Sudden Impact's mechanic owned a 94 Ford with a 3.0l engine, was very well versed on the Ford 3.0l engine problems. Jesse got the engine running better than it had ever ran and he pointed out other future problems if not taken care of soon. Those future problems are not being addressed. Thank you Jesse.

Jody (Ford owner) reviewed 8/13/26

Delores (Honda owner) reviewed 8/11/26

Highly recommend

Friendly, efficient people

They did an excellent repair job.

Alexa (Lincoln owner) reviewed 8/10/26

Gilbert & Deborah (GMC owner) reviewed 8/10/26

Great service & very nice people.

Linda (Subaru owner) reviewed 8/6/26

Selena (GMC owner) reviewed 8/3/26

Sudden impact is a very professional operation, they will ensure everything is done properly. The front office personnel were helpful and kept me updated and Brian was very knowledgeable and professional. I highly recommend sudden impact for any of your car body and repair needs.

Customer service was exceptional

Gary (Chevrolet owner) reviewed 8/3/26

They do a great job!

Explained information. Advocated for us. Quality work!

Communicated very well.

Deona (Mazda owner) reviewed 8/3/26

James (Ford owner) reviewed 8/3/26

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Most auto body shops offer a written warranty on their repairs. Check with your auto body shop to understand their warranty.

Sudden Impact Auto Body & Paint Shop, Inc.

Get an AI powered repair cost prediction

Schedule an estimate appointment

Explore easy payment plans powered by Sunbit

About Sudden Impact Auto Body & Paint Shop, Inc.

Get an AI powered repair cost prediction

Schedule an estimate appointment

Reviews (432)

406 Customers Rated

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0 -

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0 -

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 3.5/5.0

Repair Quality - 4.0/5.0

Customer Service - 4.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0 -

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0 -

Likely to Recommend - 5.0/5.0 -

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0 -

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0 -

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0