Sudden Impact Auto Body & Paint Shop, Inc.
This is a family owned and operated full service automotive repair facility. In addition to body repair and refinish services, we offer full mechanical repairs including alignments, tires, and North Carolina State inspections. We have been in operation for over 25 years with two generations working towards the common goal of providing the best customer service when people need it the most.
- Free Estimates
- Insurance Company Assistance
- Full Service Mechanical
- Automotive Glass Replacement
- Motorcycle Repair
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Cash
- Debit Card
- English
| Sun | Closed |
| Mon | 8:00 am - 6:00 pm |
| Tue | 8:00 am - 6:00 pm |
| Wed | 8:00 am - 6:00 pm |
| Thu | 8:00 am - 6:00 pm |
| Fri | 8:00 am - 5:00 pm |
| Sat | Closed |
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0 -
I wanted my car fixed properly and I believe it was. I never doubted that would happen.
Repair Quality - 5.0/5.0
Customer Service - 2.5/5.0 -
I would like to have had better communication regarding the status of my car being fixed. I called once and was told someone would call me back and they never did. I was also called and told my car would be ready that day and they would call back with a time and they never did.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0
Customer Service - 4.5/5.0
Returned Clean
Likely to Recommend - 5.0/5.0 -
Already spreading the word.
Repair Quality - 5.0/5.0 -
Best Service Ever! Very Accommodating! Local and family owned is key to this stellar experience.
Customer Service - 5.0/5.0 -
Stellar in every way. Treated like family. It doesn't get much better than that. We continue to do business with Sudden Impact for this reason and many other reasons.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Excellent work and they actually moved me up in the queue
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0 -
Always always always
Repair Quality - 5.0/5.0 -
Always the best quality and customer service
Customer Service - 5.0/5.0 -
Friendly knowledgable
Returned Clean
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0 -
Definitely recommended
Repair Quality - 5.0/5.0 -
Great job with my truck and the best people to work with!
Customer Service - 5.0/5.0 -
Great customer service
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
I appreciate how quickly repairs were made and how good it looked. It is just my work car, but you all did a great job.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Everything went really well didn’t take very long at all & it looks like brand new.
Customer Service - 5.0/5.0 -
Customer service was A1
Returned Clean
Likely to Recommend - 5.0/5.0 -
I was recommended by my family member who spoke very highly of Sudden Impact, and he was right.
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Really appreciate Jesse explaining everything to me about his concerns and what needed to be addressed.
Returned Clean
Likely to Recommend - 5.0/5.0 -
I always recommend them to family and friends
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
All the staff are always so nice and helpful
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Friendly, always helpful, and respectful of my cpncerns.
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
You all went above and beyond and made my car look better than when I brought it you all! Appreciate the communication throughout the process and the quick turn time!!