Sudden Impact Collision North

4.8 (574reviews)
97%
1126 Crain Hwy N,  Glen Burnie,  MD  21061
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Shop AssistantSparkles

In operation 18 years, 15 years at this location.

We've been repairing vehicles for more than 35 years. Our collision center is known for its expertise, honesty, and stellar service. Here at Sudden Impact Collision, we have a team of certified professionals committed to delivering superior quality and service to all of our customers. We place customer needs and safety at the highest level. Combined with exceptional skill and auto repair knowledge we use the latest in advanced technology and techniques to insure that your vehicle comes back to you looking like new. When it comes to comprehensive collision services, we are proud to be the preferred choice of drivers in the northeast area.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Towing
  • Automotive Glass Replacement
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Cash
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.
I-Car
Nissan

Reviews (574)

Customers say
Overall Customer Satisfaction
Customers consistently praise the shop for outstanding repair quality, with many noting their vehicles looked brand new after service. The team receives high marks for professionalism, friendliness, and attentiveness. Regular text and phone updates throughout the repair process are frequently highlighted as a standout feature. Timeliness is a strong suit, with several customers noting their vehicles were completed ahead of schedule. A few customers noted areas for improvement, including more proactive communication during delays and ensuring all components are properly secured upon vehicle return.
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"... concern. You are updated every step of the way and your vehicle is returned to you in amazing condition. I wish they were a mechanic shop too. I would use ..." Read more
"Sudden Impact did an amazing job at repairing the dent on my door. My doors look brand new!! They did an amazing paint job, and on top of that ..." Read more
"They did absolutely perfect job on my Tahoe cannot even tell that it was smashed up everything matched just perfect The quality of the ..." Read more
"... and kept me informed throughout the process. The quality of the work was outstanding, and my vehicle looks great. They truly went above and beyond. I highly recommend ..." Read more
"... repair work. When the work was completed there are no signs that the vehicle had been damaged. The vehicle had been cleaned inside and outside prior to pickup." Read more
"... courteous and totally professional. My excellent repair was completed 3 days before the promised date and I received text messages that apprised me of ..." Read more
"Even with a major snow storm the vehicle was ready on schedule."
"It was done a day early."
"I received a text saying Tuesday and it was ready a day ahead of time . I picked it up Monday ."
"... on my door. My doors look brand new!! They did an amazing paint job, and on top of that it was done within a few days! 1010 thank you again :" Read more
"I really was impressed with how Sudden Impact notified me daily updating me regarding the repairs on my vehicle. The staff were always very professional and pleasant. ..." Read more
"... was completed 3 days before the promised date and I received text messages that apprised me of the progress on the repair work. I recommend Sudden Impact without reservation!" Read more
"... Impact did a great job. The workmanship is perfect. Communication was constant throughout the process. Would highly recommend." Read more
"... Sudden Impact handles the job with care and concern. You are updated every step of the way and your vehicle is returned to you in amazing condition. ..." Read more
"Never heard from them. Hard to rate"

My Experience

Very friendly customer service. Excellent and quick work. Will recommend to all. Thanks again!

My Experience

They were very professional and very punctual in keeping me informed with the progress of my vehicle when I picked my truck up they made sure I was happy with the repairs and that everything was good and asked if I had any questions or concerns .. sudden impact will always be my go to for all my vehicle repairs should I need them in the future β™₯️

Likely to Recommend

Above a 10 😊

Repair Quality

Sudden impact was very professional and very punctual in keeping me informed about my truck every step of the way even the day it was ready I would highly recommend them to all of my family and friends I will always choose them for them for all my body repair needs .. Thank you sudden impact for doing such an amazing job with my truck 😊😊

Customer Service

Returned Clean

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Repair Quality

Customer Service

Returned Clean

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Repair Quality

Customer Service

My Experience

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We’ll definitely recommend

Repair Quality

Customer Service

This was the second time I’ve use sudden/impact . And again they were excellent.

Returned Clean

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Repair Quality

Great work! Great customer service.

Customer Service

Returned Clean

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I would highly recommend to family, friends and colleagues

Repair Quality

Sudden impact repaired the whole right side of my Range Rover sport. They were professional, timely, extremely helpful and did a fantastic job on my truck. It’s the second time ive used them. Highly recommend!

Customer Service

Customer service was above and beyond

My Experience

Dennis was very professional and kept me updated with what was going on with my repairs to my car. Very satisfied with the work and the company. Job was done in a timely manner. I will definitely recommend this company to anyone who need body work. I’ll definitely be back but hopefully not.

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Repair Quality

Customer Service

Returned Clean

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Repair Quality

Everything was convenient, quick and staff was professional

Customer Service

My Experience

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Repair Quality

It was amazing service, I got my car back as if was brand new 10/10

Customer Service

It was amazing service, I got my car back as if was brand new 10/10

Returned Clean

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Repair Quality

Customer Service

My Experience

Great customer service thank you Dennnis

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Repair Quality

Customer Service

Great customer service

My Experience

You guys were great from start to finish. Thank you so much!

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Repair Quality

More than satisfied, they were awesome.

Customer Service

Great customer service

Returned Clean

My Experience

Really enjoyed working with you guys. Everyone was very nice and respectful, and you kept us updated. Thank you.

Likely to Recommend

Repair Quality

Only have one concern, I called last Monday and talked to Dennis. My left turn signal doesn't work. You have to turn on high beams and push lever up then it works. Dennis said he would get back to me about this. Thanks

Customer Service

Returned Clean

My Experience

I really was impressed with how Sudden Impact notified me daily updating me regarding the repairs on my vehicle. The staff were always very professional and pleasant. Thank you Sudden Impact for a job WELL DONE.

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Repair Quality

The best service I have ever received from any auto body shop. Thank you for a fantastic experience with Sudden Impact.

Customer Service

Returned Clean

My Experience

I highly recommend it; the service is excellent. I give them a score of 10 out of 10.

My Experience

Superior job, superior employees

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Repair Quality

Well done

Customer Service

Well done

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Repair Quality

looks amazing!!

Customer Service

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Repair Quality

All work done in a timely manner and I was satisfied with their work

Customer Service

Returned Clean