Sullivan's Truck, Auto & Collision

4.9 (650reviews)
98%
22500 Loop 494,  Kingwood,  TX  77339

Your hometown garage since 1985. Serving our community for over 40 years. Advanced technology with old fashioned service. At Sullivan's We Go That Extra Mile To Make You Smile! Stop on by and say HI, you'll be glad you did!

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Full Service Mechanical
  • Towing
  • Automotive Glass Replacement
  • Motorcycle Repair
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Cash
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 6:00 pm
Tue 8:00 am - 6:00 pm
Wed 8:00 am - 6:00 pm
Thu 8:00 am - 6:00 pm
Fri 8:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.
Call
Email

Reviews (650)

Customers say
Overall Customer Satisfaction
Customers consistently praise Sullivan's Paint & Body for exceptional service quality, outstanding repairs, and excellent communication throughout the repair process. Many highlight that vehicles were returned looking brand new, with several noting repairs were completed ahead of schedule. Customers appreciate the shop's seamless coordination with insurance companies, transparent billing, and the welcoming, family-friendly atmosphere. The team is frequently described as professional, courteous, and genuinely caring. A few customers noted areas for improvement directly from their feedback, including more proactive status updates, closer attention to finishing details such as surface imperfections and overlooked items, and a walkthrough of completed repairs at pickup. Overall, the vast majority of customers express high satisfaction and enthusiastically recommend Sullivan's for auto body and paint needs.
AI-Generated from reviews written in the last 12 months
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"... satisfied with every aspect of our experience. The body work looks like new and they were able to fix electrical issues the dealership wouldnt touch. Also, ..." Read more
"Great customer service and their quality of workmanship is outstanding."
"Great customer service and they always fix my car perfectly the first time. I never have to worry and they always keep it within ..." Read more
"... getting my vehicle back to normal after the accident. The damaged areas look like new & they explained everything that needed to be done. The work was actually ..." Read more
"Color match was OK. But got a good amount of specs of dort or hairs where its got some rough areas. Not sure it it was run ..." Read more
"Did a great job. Also got it done a day earlier than expected"
"... fair price. Seamless, constant communication and finished earlier than expected, would definitely use them again." Read more
"... professionalism. Sullivans knew exactly what I needed. They gave me a timeline and actually finished a little earlier. Always pleasant to talk to. Very positive." Read more
"Told 522. Didnt get until end of day 527."
"There were some issues with parts, delivery and parts that were delivered damaged that caused some delays. I dont think this ..." Read more
"... until 527, Wednesday. Then on Wednesday afternoon I had to call again in the afternoon to see if my vehicle was ready and what time I could pick it up. ..." Read more
"Sullivans was very easy to work with excellent and timely communication and very transparent regards their billing. Their work product is excellent, the car ..." Read more
"Had some communications problems with my advisor for a couple of days but found out he was at home sick."

Likely to Recommend

Repair Quality

Challenge with parts coming in broken, but kept in touch and finished the job. Results were excellent.

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

No

My Experience

Andrew is awesome, and the experience was fantastic hardly had to wait. Efficient and professional

My Experience

Likely to Recommend

I would recommend then for sure

Repair Quality

Still have scratches on the back bumper .

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

No

My Experience

Great jo b! Thanks so much!

My Experience

My Experience

You all did a great job as always. Andrew was friendly, available and timely in getting our vehicle back to us.

Likely to Recommend

2nd time we have used Sullivan’s

Repair Quality

Very easy to work with. Professional and kept me formed of progress.

Customer Service

Great job

Returned Clean

Kept me Informed?

Yes

Ready on Time?

No

My Experience

Wonderful people. Andrew was great, the woman was awesome. Loved the work & team. Best people in Kingwood

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Highly recommend.

Repair Quality

Very quick and professional. Thank you

Customer Service

Very efficient!

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Great communication. Patrick always kept me up to date with the progress of repairs and immediately let us know if they ran into any delays.

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Excellent service

My Experience

Absolutely top notch service! I will definitely be a return customer. Big shout out to Kelley!

My Experience

Great Work and Great Service. Thanks again Andrew.

Likely to Recommend

Repair Quality

Sullivan’s was friendly, courteous & helpful as I went through the process of getting my vehicle back to normal after the accident. The damaged areas look like new & they explained everything that needed to be done. The work was actually finished slightly earlier than expected! I would recommend this shop!

Customer Service

Friendly and helpful.

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

I will definitely refer Sullivans to anyone I know.

Repair Quality

Pat was super helpful and answered all my questions. They communicated every step of the process as my car was being repaired. Highly recommend Sullivans.

Customer Service

Very good experience

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Every part of the process was painless and easy. After being in a car accident it was a refreshing to work with a company that understands what you need and anticipates it. Patrick kept me informed of the process from the beginning to the end. He went above and beyond with customer service and I felt like he cared for my asset as much as I did which let me know I could trust him. Kelly leads a great team with Felipe and Tim also being great team players. I highly recommend doing business with Sullivans if you want a professional and family friendly experience with exceptional work!

Likely to Recommend

Repair Quality

Customer Service

Car looks better than it did before.

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Great service and quality work. Will use Sullivans again.

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

No

Ready on Time?

No

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